Firebirds Wood Fired Grill

3920 Sharon Rd, Charlotte
(704) 366-3655

Recent Reviews

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Courtney

Olivia “Liv” was great waitress and provided great service to our table of five as part of our monthly friends get together.

Tonya

My table was ready early; the food was delicious, quickly served and Sophia delivered top notch service to my table from start to finish! She was consistent with check-ins, refilling beverages, offered wonderful suggestions with the menu, was very professional and personable at the same time! Our interactions with her really made ALL of us happy we chose Firebirds to dine at for our birthday celebration! She made our birthday guest of honor feel very special! This shows how important having great service influences your dining experience- good or bad! Thank you again Sophia!! You really made our celebration even better!! There was also an unannounced special occasion on that day as well. Your great service made that even better as well! TY so much!! Tonya P and Friends 10/18/25

Jeremy

We love us some FB. But this time things were just off. Server was new which is fine but she wasn't super attentive. I went without a drink refill for probably 10 minutes. Appetizer Ranch Rings were burned to a crisp and had to send back. Wife ordered a coffee never had it refilled or offered for entire meal. Wife's Hipster Toast had no avocado and the egg was hard boiled not runny. My house potatoes were over cooked. It was like the chef on duty just was either non attentive or not as skilled. Everything had a sense of being overcooked. And we were excited to try the brunch menu experience. Just not a great showing for FB.

Tom

Very comfortable relaxing atmosphere - attentive server and delicious Caesar Salad with blackened chicken. Bowl and fork were chilled!

William

The service staff was great and the food was delicious. I will definitely recommend this place to anyone looking for good food and great service.

Dana

Server, Chris, was very attentive, friendly and apologetic - food delivery times were terribly long for most everything - apps / entrees and desserts took super long - soups came out on top of the appetizers and I did not get my salad until after my entree was already at the table - our desserts took so long - we ended up requesting them to go, as the restaurant was closing... we sat down at 830 - and left at 10. 2 of our 3 steak's were overcooked and though we said no thx to remakes, as the steaks were still flavorful and we ate them, they re-made them and gave them to us to go anyway - one of the recooks was still overcooked- The appetizers were delicious - my son thoroughly enjoyed his ribs and the BLT side salad was fabulous, once I got it. Read the menu because some of their sides are seasoned spicy - carrots and au gratin pots had some heat (cayenne) inedible for us. All in all the food was very flavorful and our server was lovely but food times & cook temps were way off - the kitchen has some work to do...no discounts were offered - but the manager did bring over our overcooked replacement steaks, that we didn't want, with a smile.... :/

Jane

Our first visit, we will be back! Service was excellent, food & drinks were delicious. Everything was spotlessly clean, & we really appreciated how courteous the staff were - from the host when we first walked in, & our wonderful server, to the manager who checked in on us. How dining out should be!

Andrew

Very slow service. Didn't clear dishes.1 hour to get food and restaurant was half empty. Was out of items...table was sticky. Mgr Apologized and offered free sundaes which was nice but we had to get going for other plans. Evening getting the check took 10 minutes.

Fran

We had dinner to celebrate our 28 wedding anniversary our Server was Mat. He did a great job. The salad (BLT). Was great I got the prime rib rare. It was cooked perfectly and was warm Also My husband got a center cut sirloin cooked well we had cocktails that were perfect also Then we had cream brûlée cheesecake with fruit The meal was great and mat wrote Happy 28th. Anniversary Firebirds at Southpark is great. Location, service and food

Samuel

Very poor service from the moment we entered. The hostesses seemed to be disorganized. Table was dirty, server left finished drinks on table even when we placed them at the edge to help. My wife and I both had steak that was just OK. Our daughter's children's steak had more flavor than our filets. This place has fallen apart in every way. 

Douglas

Experience was great. Nicole was very friendly and helpful with questions. She provided amazing service and made us want to visit again next time we're in town!

Tommy

This restaurant never disappoints. All four of us had different orders and everyone loved theirs. I had the strawberry and grilled shrimp salad. Sounds weird, but is superb! The bread is outstanding, too!

Charlie

Had brunch, clearly not a brunch place! Water pitcher had no ice for refilling. Was offered bread, never got it. Food was over cooked.

Laura

I booked this for my sons birthday. We were placed in the middle of a 30 person party that was very loud. It took awhile to get our drinks and one of the drinks was spilled on the table. No offer to wipe the table or even give us additional napkins. We ordered 2 arnold palmers which were very tart and we could not drink. It took us an hour to get our food. My daughter's chicken sandwich was basically 2 tenders and one of them was bent in a way she couldn't even eat it on the sandwich. I asked for steak sauce that took another 10 minutes to receive. This was definitely not a $100 dinner experience. We were very disappointed.

Carla

Great spot for a business lunch. I had the salmon BLT and some clam chowder. The sandwich was very tasty and the chowder was delicious!!

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