I get there and give my name then 2 large parties come in after me. They are seated ahead of me. I talk with hostess about my concern she states that are large party and needed to be seated first. Once I am seated it is in an area on the outside of main restaurant. Im annoyed. I ask for a different seat the hostess is annoyed.
Dewayne Morris
Sadly, they quit serving the kobe meatloaf dish that we always came here for. Their menu is now mostly steaks at high prices.
Atmosphere: 4
Food: 3
Service: 5
Pursuing The Crown
Not sure what’s going on with this location, new cook? I’ve always requested my burgers well done with no issues. The past 3 times they are red/not cooked in the middle. The one time I went back for them to remake, they gave it to me charred burnt. Rather go out of my way to another location
Dylan Terry
We went on an off night. Took a long while to get our food. Staff was super responsive to that fact and went far beyond accommodating. Stellar service from the waiter and the manager. Food was 10/10! Hot, delicious, and exactly what we wanted.
Atmosphere: 5
Food: 5
Service: 5
Ashley Adams
This was probably one of the best firebirds we've eaten at in a long time. We ordered a filet that was cooked medium as we ordered. The server Jacod was very attentive. The restaurant was clean, smiling servers.Kid-friendliness: There were a couple of children.Wheelchair accessibility: Its wheelchair accessible
Tucker was fantastic and one of the best servers I've had in years! He made our entire team dinner a pleasurable experience. The food was delicious but the pasta was a little overcooked. Other than that, I would come from Belmont on a regular basis to sit in Tucker's section. Definitely request him when you're there. You won't regret it :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Creme Brulée Cheesecake, Cheesecake, Firebirds Chicken Pasta Without the Bacon, blt Salad
Zeto OOI
The highlight was by far the cheesesteak egg rolls which are worth going here for. The deviled eggs sounds good but are lacking flavor. The burger was just OK, the honey chicken was overcooked but with decent flavor in the glaze, fries are thick cut and boring. We also had some minor issues with service. I can see the vision and potential, but the star has to be flavor which is surprisingly lacking for the good presentation. I'd recommend going if you have a coupon.
Atmosphere: 4
Food: 3
Service: 4
RWS
The food, service and atmosphere were all excellent. Loved this place.
Atmosphere: 5
Food: 5
Service: 5
Doug Jambor
Everything was delicious. I had plenty of hors d'oeuvres and appetizers and the blue cheese fillet was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bleu Cheese Filet
Hannah smith
Service is terrible. Can’t even answer the phone to place a pickup order, If you ordered online good luck getting any answers for curbside pick up. You will be sitting there for at least 20 min and end up having to go in. Food took an hour for
Dined in at firebirds Wood Grill at the Southpark Charlotte location toght. Another great experience as always from Cody..!! & he provided great service & food was excellent!!!Thank youDavid Perkins
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Salmon Dinner, Mashed Potatoes, Cheesecake, Firebirds Chicken Pasta Without the Bacon, Burger
Dave DeBaeremaeker
Wonderful chain style steak house. The food was delicious and our wait staff was on the ball. Our teenage son asked if we could return to celebrate his graduation. Odds are, we will!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Spinach Queso
Nicholas Floyd
Had a very nice visit. The food was very good and the service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Dinner, Seared Ahi Tuna, Salmon Salad, Caesar Salad, Pineapple Chicken, Firebirds Chicken Pasta Without the Bacon, Wings, Burger
ERNEST JOHNSON
Sky was absolutely wonderful tonight!! Thanks for a great time!!
I get there and give my name then 2 large parties come in after me. They are seated ahead of me. I talk with hostess about my concern she states that are large party and needed to be seated first. Once I am seated it is in an area on the outside of main restaurant. Im annoyed. I ask for a different seat the hostess is annoyed.
Sadly, they quit serving the kobe meatloaf dish that we always came here for. Their menu is now mostly steaks at high prices.
Atmosphere: 4
Food: 3
Service: 5
Not sure what’s going on with this location, new cook? I’ve always requested my burgers well done with no issues. The past 3 times they are red/not cooked in the middle. The one time I went back for them to remake, they gave it to me charred burnt. Rather go out of my way to another location
We went on an off night. Took a long while to get our food. Staff was super responsive to that fact and went far beyond accommodating. Stellar service from the waiter and the manager. Food was 10/10! Hot, delicious, and exactly what we wanted.
Atmosphere: 5
Food: 5
Service: 5
This was probably one of the best firebirds we've eaten at in a long time. We ordered a filet that was cooked medium as we ordered. The server Jacod was very attentive. The restaurant was clean, smiling servers.Kid-friendliness: There were a couple of children.Wheelchair accessibility: Its wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brulée Cheesecake, Filet & Shrimp, Mashed Potatoes, blt Salad
Tucker was fantastic and one of the best servers I've had in years! He made our entire team dinner a pleasurable experience. The food was delicious but the pasta was a little overcooked. Other than that, I would come from Belmont on a regular basis to sit in Tucker's section. Definitely request him when you're there. You won't regret it :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Creme Brulée Cheesecake, Cheesecake, Firebirds Chicken Pasta Without the Bacon, blt Salad
The highlight was by far the cheesesteak egg rolls which are worth going here for. The deviled eggs sounds good but are lacking flavor. The burger was just OK, the honey chicken was overcooked but with decent flavor in the glaze, fries are thick cut and boring. We also had some minor issues with service. I can see the vision and potential, but the star has to be flavor which is surprisingly lacking for the good presentation. I'd recommend going if you have a coupon.
Atmosphere: 4
Food: 3
Service: 4
The food, service and atmosphere were all excellent. Loved this place.
Atmosphere: 5
Food: 5
Service: 5
Everything was delicious. I had plenty of hors d'oeuvres and appetizers and the blue cheese fillet was phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bleu Cheese Filet
Service is terrible. Can’t even answer the phone to place a pickup order, If you ordered online good luck getting any answers for curbside pick up. You will be sitting there for at least 20 min and end up having to go in. Food took an hour for
Service: 1
Restaurantji Recommends
Dined in at firebirds Wood Grill at the Southpark Charlotte location toght. Another great experience as always from Cody..!! & he provided great service & food was excellent!!!Thank youDavid Perkins
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Salmon Dinner, Mashed Potatoes, Cheesecake, Firebirds Chicken Pasta Without the Bacon, Burger
Wonderful chain style steak house. The food was delicious and our wait staff was on the ball. Our teenage son asked if we could return to celebrate his graduation. Odds are, we will!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Spinach Queso
Had a very nice visit. The food was very good and the service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Dinner, Seared Ahi Tuna, Salmon Salad, Caesar Salad, Pineapple Chicken, Firebirds Chicken Pasta Without the Bacon, Wings, Burger
Sky was absolutely wonderful tonight!! Thanks for a great time!!
Atmosphere: 5
Food: 5
Service: 5
Sky was absolutely amazing. Wonderful
Atmosphere: 5
Food: 5
Service: 5