Firehouse Subs Arboretum
8020 Providence Rd, Charlotte
(704) 341-4299
Recent Reviews
Sort by
8020 Providence Rd, Charlotte
(704) 341-4299
Service was very friendly however also very slow. Once you get you sandwich be ready for a great disappointment. I ordered a new York steamer flavor was good however it's the smallest sub I've ever seen. 3 slices of lunch meat on a medium sub was surprising especially with the price that came with it. I know inflation is real however 12 dollars for a sandwich half the size of a happy meal kids burger and a water is ridiculous. Avoid if possible you can definitely get a better value for your money
Atmosphere: 4
Food: 2
Service: 2
Food is always good and customer service is great as well. It’s really close to our apartment so we go often and love it especially my daughter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Order Any Hot Sub Cold
It's clean, they greet you up on arrival and the food is very good.
Atmosphere: 5
Food: 5
Service: 5
Manager has a very bad attitude problem, wanted to order food and that bothered him
Atmosphere: 1
Service: 1
Friendly employees good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Very slow on DoorDash orders. Waiting 50 mins for a sub to be ready for pick up is too long.
Atmosphere: 5
Food: 5
Service: 2
Pricey but delicious and friendly & quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook \u0026 Ladder
One of my favorite Firehouse locations. I usually order through the app and pick it up. It's always ready and accurate since I usually make adjustments to my sub. I highly recommend this location! The staff always says hello and thank you even when I'm just picking up a mobile order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza Meatball Sub, Hook \u0026 Ladder
Steak and cheese is woefully undersized. When I opened the container the sandwich was flat. Not being hyperbolic, it looked like someone ran over it. The meat was in the center because there wasn't enough to make it to the end of the bread. I tried eating it, I ended up throwing it out. It was disgusting.
Atmosphere: 1
Food: 1
Service: 1
I had a great experience here, especially with the staff being very friendly. This one young man, Mo, made my experience here very pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza Meatball Sub
Restaurantji Recommends
You really need to fix the FIREHOUSE outdoor sign. It has been out for at least two weeks. It's free advertising and it looks like the store is closed.
Atmosphere: 4
Food: 5
Service: 5
They forgot my pickle🥒. I was so disappointed 😞
Atmosphere: 4
Food: 5
Service: 2
The staff is always friendly and kind. They’re always quick and the store is always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Can’t say enough good things about Jake and his team at Arboretum Firehouse. This has become my go-to store and they go above and beyond to make sure the entire experience is top notch each time! Kudos!
Atmosphere: 5
Food: 5
Service: 5
Great fresh tasty subs. Best in Charlotte!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Loading...