Check your order before you leave the place, I pay $27 for 2 hamburgers, and one has meat and the other does not.
Bulldog Cottone
This place was so nasty I would never go back
Atmosphere: 1
Food: 3
Service: 2
President Trump is The Best Ever!
My Wife and I visited this 5 guys location about 2 weeks ago.
We went for lunch around 1pm on a Wednesday afternoon.
To begin with, Caleb, the manager (I assume) at the time greeted us immediately as we entered the store. I always love when I'm greeted at the door!!
Mr. Caleb assured us that we could take as much time to decide on what to have as is necessary. It's nice to not feel pressured to make a hasty decision. We had a couple of questions which were answered promptly and accurately - thank you!
We eventually landed on a couple burgers for lunch and we were discussing as to whether or not we should purchase a large Cajun style fries or normal size. Caleb stepped in and assured us that a normal size fries would suffice for both of us. He was right!! Saved us a couple bucks too - thanks Caleb!
Pricing is a bit higher than other burger places, however, I can say the overall quality of the meal is considerably better than the competition which speaks towards the higher price.
The store was clean and orderly. All condiments were stocked and readily available. Additionally, the bathrooms were clean and well stocked.
The burgers were thoroughly cooked and all of the toppings were perfect! Caleb even brought the order to our table, which we thought was fantastic.
Overall I would rate this location a 9 out of 10.
I base this rating off of food quality, environment, cleanliness, staff professionalism, and overall pricing.
Great job guys (and gals)! Excellent staff and product. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Aleta Russell
Do not go here at any point of lunch or dinner time it was a nightmare! The service was none and confusion was all.
Atmosphere: 1
Food: 2
Service: 1
Danielle C
Great fries. Fast friendly service. Clean.
Atmosphere: 5
Food: 5
Service: 5
Jenix 7176
Caleb, was exceptional! My wife and I were greeted at the door immediately with a very big smile, and it tickled our hearts that Caleb did not offer us more food than he knew that we could eat in turn, saving us some money. Well done, you guys, excellent customer service. We are very happy and we'll be back!
The best burger beef on the planet. Period. The free peanuts are awesome too. My go to spot if I'm craving a big, juicy burger. 10/10
Atmosphere: 5
Food: 5
Service: 5
Noah Baker
This is the best five guys in Charlotte. Brittany is a wonderful gm.
Atmosphere: 5
Food: 5
Service: 5
Mike Josey
Ok burgers healthy option over most others, always fresh! If asking for separate orders to go make sure you empathize fries in separate bags with the separate order or you get them all together in one bag. Other than that this is awesome place with awesome good healthy fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Their Cheeseburger
Elizabeth Mendoza
Hamburgers are always good here, fresh ingredients. Fries are good, but they serve too much for one person, in my opinion. I would reduce the quantity. Service and atmosphere great.
Check your order before you leave the place, I pay $27 for 2 hamburgers, and one has meat and the other does not.
This place was so nasty I would never go back
Atmosphere: 1
Food: 3
Service: 2
My Wife and I visited this 5 guys location about 2 weeks ago.
We went for lunch around 1pm on a Wednesday afternoon.
To begin with, Caleb, the manager (I assume) at the time greeted us immediately as we entered the store. I always love when I'm greeted at the door!!
Mr. Caleb assured us that we could take as much time to decide on what to have as is necessary. It's nice to not feel pressured to make a hasty decision. We had a couple of questions which were answered promptly and accurately - thank you!
We eventually landed on a couple burgers for lunch and we were discussing as to whether or not we should purchase a large Cajun style fries or normal size. Caleb stepped in and assured us that a normal size fries would suffice for both of us. He was right!! Saved us a couple bucks too - thanks Caleb!
Pricing is a bit higher than other burger places, however, I can say the overall quality of the meal is considerably better than the competition which speaks towards the higher price.
The store was clean and orderly. All condiments were stocked and readily available. Additionally, the bathrooms were clean and well stocked.
The burgers were thoroughly cooked and all of the toppings were perfect! Caleb even brought the order to our table, which we thought was fantastic.
Overall I would rate this location a 9 out of 10.
I base this rating off of food quality, environment, cleanliness, staff professionalism, and overall pricing.
Great job guys (and gals)! Excellent staff and product. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Do not go here at any point of lunch or dinner time it was a nightmare! The service was none and confusion was all.
Atmosphere: 1
Food: 2
Service: 1
Great fries. Fast friendly service. Clean.
Atmosphere: 5
Food: 5
Service: 5
Caleb, was exceptional! My wife and I were greeted at the door immediately with a very big smile, and it tickled our hearts that Caleb did not offer us more food than he knew that we could eat in turn, saving us some money. Well done, you guys, excellent customer service. We are very happy and we'll be back!
Atmosphere: 5
Food: 5
Service: 5
No complaints here, good as always!
Atmosphere: 5
Food: 5
Service: 5
Love your customer service. I rate it #1.
Atmosphere: 5
Food: 5
Service: 5
Kind of greasy. Fries were not crispy
Food: 3
It is very cold but good food
Food: 5
Service: 5
Restaurantji Recommends
Vanessa's crew great staff
Atmosphere: 5
Food: 5
Service: 5
The best burger beef on the planet. Period. The free peanuts are awesome too. My go to spot if I'm craving a big, juicy burger. 10/10
Atmosphere: 5
Food: 5
Service: 5
This is the best five guys in Charlotte. Brittany is a wonderful gm.
Atmosphere: 5
Food: 5
Service: 5
Ok burgers healthy option over most others, always fresh!
If asking for separate orders to go make sure you empathize fries in separate bags with the separate order or you get them all together in one bag.
Other than that this is awesome place with awesome good healthy fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Their Cheeseburger
Hamburgers are always good here, fresh ingredients. Fries are good, but they serve too much for one person, in my opinion. I would reduce the quantity. Service and atmosphere great.
Atmosphere: 4
Food: 4
Service: 5
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