Burger was sloppy and could have been cooked a little longer had to use a fork to eat after 2 bites it was falling apart
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Regular Fries, Hamburger
Bradly Miller
⭐⭐⭐ While the bacon cheeseburger at Five Guys was undeniably delicious, I couldn't overlook the steep price tag of $15. The quality of the ingredients and the taste were excellent, but the cost left me feeling a bit hesitant to return for another meal.The burger itself was well-constructed with generous portions of bacon and cheese, and the toppings were fresh and flavorful. However, considering the abundance of affordable burger options available elsewhere, the high price at Five Guys gave me pause.Overall, if budget isn't a concern and you're craving a top-notch burger, Five Guys delivers. But for those watching their wallet, it might be worth exploring other options.Vegetarian options: Veggie sandwichParking: In a shopping centerKid-friendliness: Yes it’s family friendlyWheelchair accessibility: Would be easy for a wheel chair
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
D. O'Bie
Can't even get help with an order over the phone. Their VM just hangs up on you. Oh well F them. I'll have to deal with this a different way.
Atmosphere: 1
Food: 5
Service: 1
Dennis Charolle
While the food is still great and service always spot on, the reason for the three versus five stars is due to unreasonable price hikes. Inflation is a part of life but doing the math it seems a bit over the top.
Atmosphere: 3
Food: 5
Service: 5
Hector Galindo
It's been a while since I can't find a place where the burger tastes as they did when I was a kid, as food, as real meat! this is one of them!! thanks!, yet a bit expensive for a burger...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Little Fries, Bacon Cheeseburger
Liz B
Loooove the food. But it took over 30 minutes to get our food. 3 tables of single or couples. Not sure what took so long. When we asked for vinegar (great with their fries) we were told that they had been out for months. Maybe run to the grocery store or Walmart and grab some? It was what has sadly become expected in the once amazing Arboretum shopping center.
Recommended dishes: Regular Fries, Cheeseburger
Dionne Swayze Schmidt
Great 5 guys location. A must need in this side of Charlotte. No decent burger spots for miles.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Little Fries, Lil Burger, Regular Fries, Cheeseburger, Cajun Style
dawn anderson
My first time at 5 guysI was super excited, my sister hyped it, up I am gonna have the best burger ever! She says Well I am sad to say it was not! For $12 and some change, they used what I like to call plastic cheese, I should have asked about the cheese but I thought the way they are so proud of the French fried potatoes! 100% peanut oil fresh cut, locally grown They let me down with the cheese burger, it was cold and dry! The fries were good!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Fries
Charles Read
Food was very good. They were out of malt vinegar for the fries so that was dissapointing. Other than that everything was good.
The staff here are nice in my experience (came 10/12/2023).However, I assume due to inflation, costs have gone up. For a cheeseburger with bacon, a small french fry and a regular drink I was out $21 something including tax (!). Way more than most sit down restaurants or about the same. It was definitely not worth it. I have been to Five Guys locations all over the US. The quality has really gone down. This burger was not very good..very overcooked and sloppily made....and the fries were overdone and old (not fresh). Definitely not worth the money.I am so sad experience this at five guys. They used to be so good.If you want a good burger and fries for a good price, go to Little Big Burger over by Waverly.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Little Fries, Bacon Cheeseburger
marshall linker
Went here for lunch was $18 before tip and the burger was awful literally soggy falling apart I don't know how they staying open I'll never go back to five guys
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger
Sherry Smith
This chain usually runs like a well oiled machine but not this one today. The front end, ordering and burger making was spot on. The back end fry guy had no clue or was a new employee. Burgers were finished about 15 minutes before fries. There were guests still waiting after we were eating that were there before the two of us.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Regular Fries
Mateo Molina
You know what the food is, in my case the experience was great with the staff I got my order fast and correct.Kid-friendliness: The staff is really friendly and patientWheelchair accessibility: Is accesible for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
Carlos Edgardo Castillo
Good hamburgers, much better than the other brands
Burger was sloppy and could have been cooked a little longer had to use a fork to eat after 2 bites it was falling apart
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Regular Fries, Hamburger
⭐⭐⭐ While the bacon cheeseburger at Five Guys was undeniably delicious, I couldn't overlook the steep price tag of $15. The quality of the ingredients and the taste were excellent, but the cost left me feeling a bit hesitant to return for another meal.The burger itself was well-constructed with generous portions of bacon and cheese, and the toppings were fresh and flavorful. However, considering the abundance of affordable burger options available elsewhere, the high price at Five Guys gave me pause.Overall, if budget isn't a concern and you're craving a top-notch burger, Five Guys delivers. But for those watching their wallet, it might be worth exploring other options.Vegetarian options: Veggie sandwichParking: In a shopping centerKid-friendliness: Yes it’s family friendlyWheelchair accessibility: Would be easy for a wheel chair
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Can't even get help with an order over the phone. Their VM just hangs up on you. Oh well F them. I'll have to deal with this a different way.
Atmosphere: 1
Food: 5
Service: 1
While the food is still great and service always spot on, the reason for the three versus five stars is due to unreasonable price hikes. Inflation is a part of life but doing the math it seems a bit over the top.
Atmosphere: 3
Food: 5
Service: 5
It's been a while since I can't find a place where the burger tastes as they did when I was a kid, as food, as real meat! this is one of them!! thanks!, yet a bit expensive for a burger...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Little Fries, Bacon Cheeseburger
Loooove the food. But it took over 30 minutes to get our food. 3 tables of single or couples. Not sure what took so long. When we asked for vinegar (great with their fries) we were told that they had been out for months. Maybe run to the grocery store or Walmart and grab some? It was what has sadly become expected in the once amazing Arboretum shopping center.
Recommended dishes: Regular Fries, Cheeseburger
Great 5 guys location. A must need in this side of Charlotte. No decent burger spots for miles.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Little Fries, Lil Burger, Regular Fries, Cheeseburger, Cajun Style
My first time at 5 guysI was super excited, my sister hyped it, up I am gonna have the best burger ever! She says Well I am sad to say it was not! For $12 and some change, they used what I like to call plastic cheese, I should have asked about the cheese but I thought the way they are so proud of the French fried potatoes! 100% peanut oil fresh cut, locally grown They let me down with the cheese burger, it was cold and dry! The fries were good!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Fries
Food was very good. They were out of malt vinegar for the fries so that was dissapointing. Other than that everything was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Fries, Bacon Cheeseburger
Other than the wait time I had an excellent meal here today.
Restaurantji Recommends
The staff here are nice in my experience (came 10/12/2023).However, I assume due to inflation, costs have gone up. For a cheeseburger with bacon, a small french fry and a regular drink I was out $21 something including tax (!). Way more than most sit down restaurants or about the same. It was definitely not worth it. I have been to Five Guys locations all over the US. The quality has really gone down. This burger was not very good..very overcooked and sloppily made....and the fries were overdone and old (not fresh). Definitely not worth the money.I am so sad experience this at five guys. They used to be so good.If you want a good burger and fries for a good price, go to Little Big Burger over by Waverly.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Little Fries, Bacon Cheeseburger
Went here for lunch was $18 before tip and the burger was awful literally soggy falling apart I don't know how they staying open I'll never go back to five guys
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger
This chain usually runs like a well oiled machine but not this one today. The front end, ordering and burger making was spot on. The back end fry guy had no clue or was a new employee. Burgers were finished about 15 minutes before fries. There were guests still waiting after we were eating that were there before the two of us.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Regular Fries
You know what the food is, in my case the experience was great with the staff I got my order fast and correct.Kid-friendliness: The staff is really friendly and patientWheelchair accessibility: Is accesible for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
Good hamburgers, much better than the other brands
Atmosphere: 5
Food: 5
Service: 5