Häagen-Dazs Waverly

There’s a front door that’s been broken for several weeks and the place is very cold at night. The workers and quality of food is five stars. The temperature of the place is extremely cold.

Just one server for 30+ people!!!

Went half hour before close, only there for their newest holiday flavors. And somehow they were sold out of the peppermint flavor ice cream and supposed to be opened another half hour but chairs already up and supposedly no more peppermint holiday ice cream- yet night was very slow n waverly tonight… maybe..

Went this evening with my daughter. Small cookies n cream +MMs, +2 Gummy Bears, she just wanted to see one on top. Girl ask me if I wanted “3”, sure why not. She then goes on to charge me $1 for MMs, which was fine and another $1 for three damn gummy bears, really? Didnt say anything, but know Im never returning. Jennys going forward. Place is a rip off, stay away! Ice cream was already overpriced to have to pay an additional 2$ 🤦‍♂️ especially for a 5 year old.

Atmosphere: 3

Food: 4

Great time! And Sisi gave the best customer service!! She made the experience very joyous!

Atmosphere: 5

Food: 5

Service: 5

$44 for three ice cream cones. never again.

Atmosphere: 3

Food: 5

Service: 3

If you’re looking for the ultimate ice cream experience, look no further! I recently visited this shop and was absolutely blown away by the incredible pistachio milkshake. It was a creamy, dreamy delight that perfectly balanced the rich, nutty flavor of pistachios with just the right amount of sweetness. Each sip felt like a hug in a cup!

But it wasn’t just the ice cream that made this visit unforgettable. The staff was incredibly friendly and genuinely helpful, making the whole experience feel warm and inviting. They took the time to recommend flavors and even let me sample a few before I made my choice. It’s clear they love what they do, and their enthusiasm is contagious!

I can’t recommend this location enough. This is not just an ice cream shop; it’s a little slice of heaven! I’ll definitely be back for more delicious treats. If you haven’t been yet, treat yourself—you won’t regret it!

Atmosphere: 5

Food: 5

Service: 5

The line can be long at times, but it's worth it. For families, it's a great idea to grab a delicious ice cream and enjoy the afternoon in the space next to the store, with swings and an open area for children to play.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Belgian Chocolate, Sundaes

Our go-,to place after work ,:)

Atmosphere: 5

Food: 5

Service: 5

Amazing ice cream and customer service! Workers tonight were outstanding!

Atmosphere: 5

Food: 5

Service: 5

Went here on a Wednesday evening about 7 pm— they had no vanilla ice cream, no chocolate ice cream, no strawberry ice cream, no chocolate chip mint, no butter pecan, …… business being run by teenagers (not their fault; obviously not the managers), …….. really? How do you not have chocolate and vanilla ice cream?

Atmosphere: 1

Food: 1

Service: 4

Well firstly I believe the ice cream is amazing, me and my family grab the cheesecake dazzler and love it. Although I had intentions on grabbing my lil poodle a pup cup today and unfortunately had to take a call so had to step out as I arrived back in a young lady at the register informed me that Mr and my dog could not be served as dogs are not allowed in the establishment I picked up my dog and said “oh my apologies no problem”. The only problem that I do have is the young lady was going to serve me as she did not say anything when I first arrived in and believe there should just be a better system in place if you are trying to get a pup cup for your dog as most people do not have someone that watch their dog for them as they go into a store that serves dog treats.

I liked the place and the service but they didn't have my favorite flavor Pralines N' Cream, otherwise I recommend it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone

The two guys who helped us were so kind and friendly. We will be back (:

Atmosphere: 5

Food: 5

Service: 5

Icecream is delicious! The people are very attentive and the place is

Atmosphere: 5

Food: 5

Service: 5