Ilios crafted greek
1514 S Church St, Charlotte
(980) 237-1949
Recent Reviews
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Future customers and Management team,
I rarely leave 1-star reviews—most of mine are 5 stars—but after visiting Ilios Crafted Greek today on Sunday, December 22 (around 4:00 p.m.), I feel it’s necessary to share just how disappointing my meal was. My wife and I dropped in on a friend’s recommendation for authentic Greek cuisine, but unfortunately, our experience was quite the opposite.
From the moment we walked in, the staff seemed more focused on their own tasks than welcoming us. Communication was challenging with the person behind the grill, and it set the tone for a less-than-pleasant meal. We spent $32 on two orders, expecting at least a decent portion and flavor for the price.
My Chicken Platter (Approx. $18): This was the biggest letdown. I received small, diced chicken pieces that turned out to be mostly fat and bristle, leaving very little actual meat. For the cost, I would expect at least one full, edible chicken breast portion. Instead, I ended up still feeling hungry afterward—which is unacceptable given the price point.
“Greek Style Potatoes”: Advertised as Greek Style potatoes, these were essentially French fries with a sprinkle of Parmesan. There was no lemon flavor whatsoever. Authentic Greek Style lemon potatoes are wedges marinated in lemon and herbs, so calling these “Greek Style potatoes” is misleading.
Seasoned Vegetables: Brussels sprouts and peppers soaked in an excessive amount of oil and grease, completely masking any fresh taste.
Positives: The pita bread and tzatziki sauce were genuinely good, but they couldn’t rescue the overall experience.
Given the $30–$40 we spent, the food quality and portion sizes just didn’t match up. It felt like a waste of money that could have been better spent elsewhere or on quality ingredients from the store. On top of that, the lack of a warm greeting or proactive service left us with a poor impression overall.
Suggestions for Management:
1 Reduce Excess Oil/Grease: It’s destroying the fresh flavor customers expect from authentic Greek dishes.
2 Provide Accurate Menu Descriptions: If it’s French fries, call it that—don’t advertise them as Greek Style potatoes.
3 Improve Customer Service: A simple, friendly welcome and straightforward communication can make all the difference in a diner’s experience.
4 Reevaluate Portion Sizes and Quality: Especially for higher-priced platters, customers should be getting real chicken meat, not mostly fat and leftover bits.
Note: I take no pleasure in leaving a one-star review, but I hope this feedback motivates some positive changes at Ilios Crafted Greek. If the owners or management would like to respond or discuss further, please feel free to reach out here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lamb Gyro, Seasonal Salad, Pita Sandwich
If you are looking for authentic greek cuisine, dont sleep on Ilios. The freshest pita paired with smooth humus and a side of beets + brussel sprouts 💋
Oooh, and the juiciest, well seasoned chicken to accompany everything 😋.
Don't forget about a piece of baklava to...
Atmosphere: 5
Food: 5
Service: 5
Everything about Ilios defines community, connection and culture. From mgmt- Juan & Michael, to owners - Angelo &Frank, they never disappoint. I’m so grateful to know them and be a customer and neighbor to them.
Atmosphere: 5
Food: 5
Service: 5
Food is good but the portions are not worth the price. We won't be going back unless they give bigger portions or REDUCE their prices.
The lamb is meh, the chicken is great but sometimes you can get big dry pieces. Service is great and fast
Atmosphere: 4
Food: 4
Service: 4
Good food and fresh
Food: 5
Great food and quick service.
I had the gyro plate with beets. I'd recommend giving them a try.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lamb Gyro
Overall good food. The price doesn't sit nicely. The food over all is good. I'll eat there again. But will definitely take it home and do a family bundle meal deal. Overall it's worth trying. But don't just take my word for it!
Atmosphere: 4
Food: 4
Service: 5
Great place. clean. friendly staff good food
Vegetarian options: Falafel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Falafel, Pita Sandwich
Food is fresh and flavorful with healthy sides and options
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hummus, Rotisserie Half Chicken, Lamb Gyro Plate, Lamb Gyro, Falafel
Restaurantji Recommends
The food is nothing like the pictures! They charged for fries which we didn’t have and then told me they are automatically included, in that case why didn’t they give them on the plate?! Lamb didn’t taste like meat at all more like processed out of can something, not nearly healthy and vibrant as the place is positioned! Terrible horrible and expensive! No parking either! Waste of time and money!!
Atmosphere: 1
Food: 1
Service: 1
Your food was delicious! Excellent authentic Greek Food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avgolemono Soup, Lamb Gyro, Grape Leaves, Baklava
Micheal heard about a displeasure with a meal and immediatly tried to fix the issue. His customer service was great?
Atmosphere: 5
Food: 4
Service: 5
Outstanding taste and portion size
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Souvla
My first time here. Coworkers were raving about it. They all love the Chicken but I got the Lamb. OMG it was great. Yes you order and pay at the counter but that is in no way detrimental to the quality, temperature or taste of the food. With the lamb I had the pickled beet salad, fries, pita and pepperonada sauce and it was great.
Atmosphere: 5
Food: 5
Service: 5
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