Jack In The Box
4505 Randolph Rd, Charlotte
(704) 362-1709
Recent Reviews
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Food was hot and very
Atmosphere: 5
Food: 5
Service: 5
I was so disappointed that they were out of hash browns.
Atmosphere: 5
Food: 5
Service: 4
The staff working on Saturday evening on 11/22/25, were exceptional. The cooks and preparers had fresh food available expeditiously and those in the front were fast, helpful and pleasant!
Atmosphere: 5
Food: 5
Service: 5
I’ve tried this place 4 times 3 different locations and the food is horrible I had the chicken sandwich 1st then the 2nd time I tried the burger then the next a few things I’m sorry the food is not good
Atmosphere: 4
Food: 1
Service: 4
This is the SLOWEST restaurant I’ve ever been too!!!! They have no food and are EXTREMELY RUDE!!!! I sat in line for an hour!!!!!!! This should be a crime!!!! The staff seemed to be high on something and out of it!!!!! DO NOT EAT HERE!!!! The food was COLD and nasty 🤮!!!!! Save yourself the trouble
Atmosphere: 1
Food: 1
Service: 1
How can you advertise 24 hour service when the entire place is closed? Jack-in-the-Box you guys need to do better or just close this store. 10:40 PM on a Thursday.
Atmosphere: 1
Food: 1
Service: 1
The staff was very friendly and professional.But the food was not fresh
Atmosphere: 3
Food: 3
Service: 3
The order was incorrect and the burgers were not as good as before.
Atmosphere: 1
Food: 1
Service: 2
Please stop hiring people that are miserable in customer service jobs to run the drive-thru
Atmosphere: 1
Service: 1
Rude customer service....
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Does this look like a breakfast sandwich that I ordered to you?
I will never eat here the manager is rude and he will argue with you and yell at you instead of fixing the problem. If you yell at the customer first you are creating a toxic environment for customers. You can't treat people in any kind of way. Read the other reviews. I'm not the only person that had this experience. Also the manager smoking a cigarette in the restaurant dining hall.
Atmosphere: 1
Food: 1
Service: 1
Nice service people very helpful with my order and food
Atmosphere: 5
Food: 5
Service: 5
had a really disappointing experience at this Jack in the Box. While I was parked near the restaurant doing an oil change on my car, one of the employees suddenly started yelling at me for no reason. When I went to place an order, she was extremely rude and even said she wasn’t going to take it. On top of that, she acted unprofessional the whole time, scratching her head and showing zero respect toward a customer. This is not the kind of service anyone expects when going out to eat. Definitely needs better customer service training.
She was screaming for no reason saying.. Two more guys walk in and walk out right on the spot
Employee in the drive through was arguing with a customer I said no pickles on my wrap three times just to receive pickles and heavy mayo wraps are nasty
Atmosphere: 1
Food: 1
Service: 1
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