Japan 49
10920 Winds Crossing Dr, Charlotte
(704) 885-5558
Recent Reviews
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It is closed for remodeling. The bad thing is that they don't announce it, and they don't answer the phone to give you information either. We drove 40 minutes and when we arrived it was closed. ??
Closed??? We drove 30 min here from Mount Holly and the whole building is dark, no cars, nothing. Said it’s open til 11 on here but it looks out of business.
Travel 20 minutes for some good food and the website said 10 I get here 9:36pm and closed. Been closed, no lights, no people, crazy. But ok.
EXTREMELY POOR CUSTOMER SERVICE!! It's Tuesday, during their business hours, and can't get anyone to answer the phone. I called atleast 10 times. They canceled an online RSVP the day before our holiday lunch and won't answer the phone...
Service: 1
We celebrated here after my sons baptism today and it was a very pleasant experience!The staff was very friendly. Our waiter took the time to ask the kids names and then remembered and used them. He brought my daughter some rice out while we waited for the hibachi cook. Our cook was fun. He made a heart out of the rice and squirted Sake in the adults mouths. The crab Rangoon & sushi was amazing too. This is about our 3rd time coming here and it’s always good. Highly recommend!
Food is wonderful. Service is average. Atmosphere depends on what time you go and what kind of music they are playing.
Atmosphere: 3
Food: 5
Service: 4
Awesome staff. Large portions so bring an appetite. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
We went to sit down, about 2 hours before closing and we were the only ones. It was quiet, and a nice little setting. We had the fried crab Avocado ball (I’m not sure of the actual name) that was really good! We ended up having to leave so we got our food to go. When we sat down to eat, everything was still steaming hot. We ordered the house rice, sesame chicken, lo mein, and A spider maka roll. I was really disappointed in the taste of everything besides the sushi roll. Our food came out to $70+ which was overpriced in my personal opinion, which I certainly wouldn’t have minded had the taste/quality been up to par. I understand my concerns are a matter of personal preference so definitely keep that in mind, I just wanted to give some insight on my experience.
Atmosphere: 4
Food: 3
Service: 5
Teriyaki chicken for lunch was awesome many flavors the teriyaki sauce was wonderful. Inwas a mix of several things very good. Their water was filtered perfect
The environment was well and the service, but the sesame chicken was so bland and the iced sweet tea was luke warm. Did not enjoy the food.
Atmosphere: 5
Food: 1
Service: 2
Restaurantji Recommends
Food wasn’t too bad but the service was not good. We never got a single napkin and somehow they ran out of rice 2 hours before closing. Odd experience.
The food was decent nice portions, but it was a couple of female workers that gave me racist vibes. (I'm African American) They made me wait a long time & ignored me when I came to pick up my order & a couple of people skipped me. The male worker had no problems with.
We're celebrating a birthday and wanted the hibachi food, bit the chef took like 40 minutes to come. Air conditioner wasn't cooling off and place feels like stuff and humid, and I don't know why they never open the blinds up to get the light in. Food wasn't that good, to much soy sauce.
Atmosphere: 3
Food: 2
Service: 4
This was ok. I think I need to visit again. My sister ate all her food but mine tasted brunt and tangy... idk. I will follow up when I go again. Mayne I wasn't hungry enough.
Atmosphere: 3
Food: 3
Service: 4
I have only picked up and delivered food from here. However I can tell just from watching the hibachi guest that I would enjoy eating in. As far as delivery the Host stand is very clean and organized. I’m always greeted promptly.
Atmosphere: 5
Food: 5
Service: 5
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