Jersey Mike's Subs
University UNC Charlotte Area, Mallard Pointe Shopping Center, 9211-12 N Tryon St, Charlotte
(704) 549-9003
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
As soon as I walked in I was greeted. I love great customer service. I should have gotten the young ladies name. I ordered Italian Sub, it was delicious.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Jersey Mike’s and was disappointed with my experience. My sub was soggy, which made it unappetizing. In addition, I noticed that proper sanitation procedures were not followed — after taking my sub, the employee handed it right back to me without following hygienic handling steps. This raised serious concerns about cleanliness and food safety. I usually enjoy Jersey Mike’s, but this visit did not meet the standards I’ve come to expect. I hope the staff can review proper food handling and preparation procedures to prevent this from happening again.
Atmosphere: 1
Food: 1
Service: 1
Buyer Beware if you come here on a Tuesday you will be paying $7 more for your meal. They don’t observe the Tuesday Special like every other Jersey Mikes in the area. The cashier either hated me or has a RBF 😂
Atmosphere: 2
Food: 5
Service: 1
Came to this Jersey Mike’s, and it was a horrible experience. The bread was super old. I couldn’t even eat my sandwich because it was breaking apart in my hands. If I hadn’t got all the way to the other sid of town, I would’ve brought the food back and got my money back unacceptable just threw away $17
this was by far a great customer service that I’ve experienced! I had a problem with my food, missing some items and the manager handled it so well, Great location!
Food: 5
Service: 5
I love Jersey Mikes you guys never disappoint...My Sub was outstanding🥰.Thank you Again.💯
Atmosphere: 5
Service: 5
I saw online that Jersey Mike’s has gluten free bread, so I had to try it. Extra special THANK YOU to Kevin who, not only asked if I’m gluten free for preference or allergic because he would’ve wiped everything down and got a new knife if I needed. He also went so far as to make me a custom sandwich *I’m gatekeeping the sandwich 😁* I really appreciate the, above and beyond service! ❤️I also love the gluten free snickerdoodle cookie!
Atmosphere: 3
Food: 5
Service: 5
Soggy and sloppy. Very disappointed, unusual for this location. Had to eat my sub in a 🥣
Food is fresh
Service always and food as well
Restaurantji Recommends
Extremely unsanitary location. I had a hair in my tomato.
Best Jersey Mike's experience ever. Had a huge box lunch order but I made the mistake of picking the wrong location for pickup. Manager offered to meet me halfway to help out. Kevin is awesome! Food and service was perfect. Highly recommend this location!
Asked for rosmary parm bread on both sandwiches…. didnt get rosmary parm. Asked for no bacon on the chicken bacon ranch and they still put on the bacon. asked the honey hot sauce on the sandwich and didnt receive any even though i paid extra for it. Also spent 30min waiting for the two sandwiches just for it to be all messed up. i would recommend going to another location. also seeing mold in the air vents just added to the bad vibes
This would have been a very bad review had the manager not fixed it. Store was extremely busy and my hot sub was given out by mistake. I ordered online to avoid the wait so, imagine my disappointment. I had to wait for another sandwich, and the employee that gave it out avoided me. After the rush the manager approached me and apologized sincerely and offered me a drink for my wait. Not only did he make sure he brought my sandwich directly to me, he also gave me a coupon for a free sandwich next visit. This changed my entire experience, and I will definitely return. BTW that was one of the best sandwiches I’ve had from Jersey Mike’s.
Standard Jersey Mike's sandwiches. Busy due to the college crowd, but Chris went above and beyond to give us great service tonight!
Loading...