Jersey Mike's Subs

Stopped in a few days ago to grab a quick lunch while in the area waiting on my next work appointment, which was not too far away. Was greeted by a great staff, clean store, and friendly banter. After the warm welcome, they took my order, sliced my sandwich fresh, right in front of me, and prepared it to my liking. After receiving my food, I sat down to start eating. Then, the district manager (Randy) came over to check on me. We talked for a sec, I expressed how much I love Jersey Mike’s, and how great my experience was. He expressed his love for the brand too, And it really felt genuine. This store is a great representation of the brand, quality, and overall customer experience!

Atmosphere: 5

Food: 5

Service: 5

I have gone to this Jersey Mike’s several times and the food is always good, however, I have watched one particular employee with extremely long blonde and brown braids hair get on sandwiches while she’s making them. I am so surprised that she is not required to at least put her braids in a ponytail holder, so her hair won’t get it on people’s sandwiches and on peoples food. That is not sanitary at all and quite nasty!

Staff is terrible at this location. Very poor attitude and customer service. Their attitude was like they are being put out for even being at work. They ignore you when you speak to them. They also over charged me and when they said they would refund my card they never refunded me and even charged my card a 3rd time! They don’t answer the phone so it cost me 30 bucks for a sandwich. Never going to the place again.

Subs are always good. Staff was friendly and attentive. Soda station could be cleaned up a little better but overall great

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Big Kahuna Chicken Cheese Steak

Lots of workers but nobody working. Not great service.

Atmosphere: 1

Food: 2

Service: 1

We love Jersey Mike's but we ordered for lunch yesterday and had it delivered via door dash and 3 of the 4 sandwiches were wrong. I could only eat the bottom half of my sandwich because they added a ton of mayo to the top half. I was disappointed that they didn't follow the order.

Atmosphere: 4

Food: 2

Service: 2

Very friendly and welcoming staff. Great experience.

Atmosphere: 5

Food: 5

Service: 5

Very friendly and welcoming staff. Great experience.

Atmosphere: 5

Food: 5

Service: 5

Absolutely F.I.L.T.H.Y. and ran down. Sticky everywhere. Everything has grim on it. Looks like it has NEVER been cleaned and maintained consistently and properly. Needs gutted and start over. YUK!

Parking: Parking shared by other businesses.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Jersey Mike's Famous Philly, Chips, Chicken Philly Cheese Steak

It is impossible to communicate with the people behind the counter with the music SO loud. The music should be much lower for a better customer experience. The guy making my subs made them wrong because we couldn't hear each other. I am so frustrated with this that I won't be back!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: The Original Italian

This place at one time was not at all where I would choose after my first visit many months ago but on my last couple of visits they have a whole new staff it seems and they have been outstanding.

Atmosphere: 4

Food: 5

Service: 5

I always pre-order & pick up or have my subs delivered. The food is always delicious!

Atmosphere: 5

Food: 5

Service: 3

Lmao these kids so funny bro

Atmosphere: 5

Food: 5

Service: 5

Ask for chicken Philly no peppers only mushrooms and the put peppers all thru my sandwich I'm allergic to peppers had to take my epi pen and all tried to call the store no answer.. I'm contacting my lawyer.. and he will be contacting corporate. Be ready period l..

Dietary restrictions: No peppers.. allergic

Atmosphere: 1

Food: 1

Service: 1

My last 4 mobile orders have been wrong size subs I paid for giants and got regular size