We order lunch periodically from this location and it is always very good. Today 4/9/25 they definitely gave us a WOW experience! Their customer service and follow up is outstanding! Thank you!!
Annie Broome
There was not enough food on my sandwich. Iwhen I got home and opened my sandwich. I know I was cheated on my extra Meat to pay $23. Just got a small amount of food and I asked for extra and I did not get my extra. The young lady was awesome that served me because I’m handicap and she really helped me out a whole lot I mean a in a wheelchair and I didn’t feel safe because it was not accessible right at the door was a handicap spot when it was, but I didn’t feel comfortable getting out in my wheelchair in the dark so the young lady really helped me out a whole lot thank you thank you ma’am
jan miller
Bread was old and hard. Meats and toppings were VERY sparse. Way overpriced! Staff unfriendly. Save your $$$ and go to Publix Deli! Will not return to any Jimmy Johns.
Atmosphere: 2
Food: 1
Service: 1
Nashita Amerson
Don’t come here I looked this fool right in the eye & told him I only wanted tuna & cheese on my sub get home it’s onions & cucumbers on it I’m allergic to onions I will be calling corporate
Atmosphere: 4
Food: 1
Service: 1
Timothy Davis
A little pricy for a sandwich, but very delicious, and service is indeed..."freaky fast" lol.
Atmosphere: 5
Food: 4
Service: 5
JoAnn Mckoy
I experienced the worse customer service ever from Spencer and a young lady working with him during my visit. I went inside to place an order to go and after I placed my order I went to wait inside my car as it was busy inside. I noticed the guy in front of me walk inside to get his order so proceeded to go inside and noticed that another customer got their order before me even though I ordered first. When I asked why the customer that placed their order after me received their order first, the young lady on shift had an attitude and responded “because she was inside the store”. I told the young lady that I ordered first and she ignored me. Spencer said the orders were mixed up, but no one apologized. I called back to get the young lady’s name and Spencer hung up on me and refused to take anymore of my calls. The last time I called Daniel answered and disconnected when I asked for the young lady’s name. This is unacceptable. I’ve been a great customer and I don’t deserve to be treated that way.
Atmosphere: 1
Food: 1
Service: 1
Carlos Chajin
Amazing customer service from Lucas and Zach… as soon as we walked in we were greeted with a huge smile and the store was extremely clean! Great job guys!!!!
Atmosphere: 5
Food: 5
Service: 5
Maud Wat
The employee named "Ann" displayed attitude from the moment I walked through the door. I literally walked up to the counter and after finally acknowledging me, I only said "Hi, I just placed a mobile order." She checks a ticket that's hanging and tells me "It just came through so it's going to be a minute." I thought that was a strange response, but didn't say anything. I turned and went to sit down in a booth at the front of the store. A little child (maybe 4yrs old) was sitting alone in a separate booth, eating a Jimmy John's cookie. Moments later Ann says "Your order is down there" and points to the far end of the counter. I look and basically she's making me go to the far end of the store to get my "pre-ordered pickup." (There's a rack at the front of the store for orders like that.) When I do walk past her and down the counter I notice that my food isn't bagged and I also checked off "napkins" when I pre-ordered. Ann refused to bag my food and give me the requested napkins. At this point I lost my cool and asked her why was she being so nasty to me from the time I walked through the door? She said she's the only one working and I can reach behind the counter and get the bags and napkins myself. I'm posting this here and I'm also calling corporate tomorrow because Ann needs a break (and a babysitter).
Atmosphere: 1
Service: 1
Salena Yang Xiong
Our first time here and the place was clean, staff was so friendly, food was fresh and yummy!
Atmosphere: 5
Food: 5
Service: 5
Maudia Watkins
The employee named "Ann" displayed attitude from the moment I walked through the door. I literally walked up to the counter and after finally acknowledging me, I only said "Hi, I just placed a mobile order." She checks a ticket that's hanging and tells me "It just came through so it's going to be a minute." I thought that was a strange response, but didn't say anything. I turned and went to sit down in a booth at the front of the store. A little child (maybe 4yrs old) was sitting alone in a separate booth, eating a Jimmy John's cookie. Moments later Ann says "Your order is down there" and points to the far end of the counter. I look and basically she's making me go to the far end of the store to get my "pre-ordered pickup." (There's a rack at the front of the store for orders like that.) When I do walk past her and down the counter I notice that my food isn't bagged and I also checked off "napkins" when I pre-ordered. Ann refused to bag my food and give me the requested napkins. At this point I lost my cool and asked her why was she being so nasty to me from the time I walked through the door? She said she's the only one working and I can reach behind the counter and get the bags and napkins myself. I'm posting this here and I'm also calling corporate tomorrow because Ann needs a break (and a babysitter).
Our first time here and the place was clean, staff was so friendly, food was fresh and yummy!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Pace
I came to the Jimmy John’s on 3014 Driwood Ct, Charlotte, NC 28269.. The 1st shift on Thursday 5/25/2024 was amazing. They was very helpful and their customer service was great. That was a great team. Thank you for the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami
Sabrina Berg
Jimmy John’s has the best sub sandwiches! The service is always quick and quality is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Turkey & Bacon, Inch French Bread, Roast Beef
Trey English
Always a good sangweesh.
Atmosphere: 5
Food: 5
Service: 5
Muzammil Syed (MUZ)
The worst location in the area in my opinion - I just went here yesterday to give it another chance but the bread and chips were stale.
We order lunch periodically from this location and it is always very good. Today 4/9/25 they definitely gave us a WOW experience! Their customer service and follow up is outstanding! Thank you!!
There was not enough food on my sandwich. Iwhen I got home and opened my sandwich. I know I was cheated on my extra Meat to pay $23. Just got a small amount of food and I asked for extra and I did not get my extra. The young lady was awesome that served me because I’m handicap and she really helped me out a whole lot I mean a in a wheelchair and I didn’t feel safe because it was not accessible right at the door was a handicap spot when it was, but I didn’t feel comfortable getting out in my wheelchair in the dark so the young lady really helped me out a whole lot thank you thank you ma’am
Bread was old and hard. Meats and toppings were VERY sparse.
Way overpriced!
Staff unfriendly.
Save your $$$ and go to Publix Deli! Will not return to any Jimmy Johns.
Atmosphere: 2
Food: 1
Service: 1
Don’t come here I looked this fool right in the eye & told him I only wanted tuna & cheese on my sub get home it’s onions & cucumbers on it I’m allergic to onions I will be calling corporate
Atmosphere: 4
Food: 1
Service: 1
A little pricy for a sandwich, but very delicious, and service is indeed..."freaky fast" lol.
Atmosphere: 5
Food: 4
Service: 5
I experienced the worse customer service ever from Spencer and a young lady working with him during my visit. I went inside to place an order to go and after I placed my order I went to wait inside my car as it was busy inside. I noticed the guy in front of me walk inside to get his order so proceeded to go inside and noticed that another customer got their order before me even though I ordered first. When I asked why the customer that placed their order after me received their order first, the young lady on shift had an attitude and responded “because she was inside the store”. I told the young lady that I ordered first and she ignored me. Spencer said the orders were mixed up, but no one apologized. I called back to get the young lady’s name and Spencer hung up on me and refused to take anymore of my calls. The last time I called Daniel answered and disconnected when I asked for the young lady’s name. This is unacceptable. I’ve been a great customer and I don’t deserve to be treated that way.
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service from Lucas and Zach… as soon as we walked in we were greeted with a huge smile and the store was extremely clean! Great job guys!!!!
Atmosphere: 5
Food: 5
Service: 5
The employee named "Ann" displayed attitude from the moment I walked through the door. I literally walked up to the counter and after finally acknowledging me, I only said "Hi, I just placed a mobile order." She checks a ticket that's hanging and tells me "It just came through so it's going to be a minute." I thought that was a strange response, but didn't say anything. I turned and went to sit down in a booth at the front of the store. A little child (maybe 4yrs old) was sitting alone in a separate booth, eating a Jimmy John's cookie. Moments later Ann says "Your order is down there" and points to the far end of the counter. I look and basically she's making me go to the far end of the store to get my "pre-ordered pickup." (There's a rack at the front of the store for orders like that.) When I do walk past her and down the counter I notice that my food isn't bagged and I also checked off "napkins" when I pre-ordered. Ann refused to bag my food and give me the requested napkins. At this point I lost my cool and asked her why was she being so nasty to me from the time I walked through the door? She said she's the only one working and I can reach behind the counter and get the bags and napkins myself. I'm posting this here and I'm also calling corporate tomorrow because Ann needs a break (and a babysitter).
Atmosphere: 1
Service: 1
Our first time here and the place was clean, staff was so friendly, food was fresh and yummy!
Atmosphere: 5
Food: 5
Service: 5
The employee named "Ann" displayed attitude from the moment I walked through the door. I literally walked up to the counter and after finally acknowledging me, I only said "Hi, I just placed a mobile order." She checks a ticket that's hanging and tells me "It just came through so it's going to be a minute." I thought that was a strange response, but didn't say anything. I turned and went to sit down in a booth at the front of the store. A little child (maybe 4yrs old) was sitting alone in a separate booth, eating a Jimmy John's cookie. Moments later Ann says "Your order is down there" and points to the far end of the counter. I look and basically she's making me go to the far end of the store to get my "pre-ordered pickup." (There's a rack at the front of the store for orders like that.) When I do walk past her and down the counter I notice that my food isn't bagged and I also checked off "napkins" when I pre-ordered. Ann refused to bag my food and give me the requested napkins. At this point I lost my cool and asked her why was she being so nasty to me from the time I walked through the door? She said she's the only one working and I can reach behind the counter and get the bags and napkins myself. I'm posting this here and I'm also calling corporate tomorrow because Ann needs a break (and a babysitter).
Atmosphere: 1
Service: 1
Restaurantji Recommends
Our first time here and the place was clean, staff was so friendly, food was fresh and yummy!
Atmosphere: 5
Food: 5
Service: 5
I came to the Jimmy John’s on 3014 Driwood Ct, Charlotte, NC 28269.. The 1st shift on Thursday 5/25/2024 was amazing. They was very helpful and their customer service was great. That was a great team. Thank you for the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salami
Jimmy John’s has the best sub sandwiches! The service is always quick and quality is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Turkey & Bacon, Inch French Bread, Roast Beef
Always a good sangweesh.
Atmosphere: 5
Food: 5
Service: 5
The worst location in the area in my opinion - I just went here yesterday to give it another chance but the bread and chips were stale.
Atmosphere: 2
Food: 1
Service: 2
Loading...