The people that work there are always very nice but every order I have every placed has had issues. Today I ordered one sandwich with no tomatoes and no cheese, add cucumbers. Everything was correct but the cucumbers. Usually it has the cheese and I have to take it off. Last week one of the subs was missing bacon. I'm not sure if it's the online order system or staff not paying attention to the order.
Atmosphere: 4
Food: 1
Service: 4
Ryan
Always fast and accurate
Atmosphere: 5
Food: 5
Service: 5
fewer plays
We love our Jimmy John's we stop in for dinner every week. Jamaul Jasmine are on point every time. My husband says the daytime crew is amazing as well
Atmosphere: 5
Food: 5
Service: 5
James Sturdivant
I got delivery 11:30am this morning food was covered with the sauce very unprofessional also delivery service was piss poor. It’s like they were shaking the bag all the way to the destination
Atmosphere: 1
Food: 1
Service: 1
Jaimie Sharpe
This is the second time in a row and ordered pick up online and it’s been screwed up. Forgot sides, ignored modifications on sandwiches, no napkins even though I specified, no forks for sides….had to get our own drinks, which I get the soda fountain is self service, but I ordered it for someone else to pick up so that makes things really complicated. Also Ive tried to call multiple times and it says caller is not available.
Israel Dryer
Service and food has unfortunately degraded significantly the last few months. My last visit was horrendous... out of French bread, payment system wasn't working, chips were stale, and after asking for an oatmeal raisin cookie, which they were out of at the counter, they gave me one from the back which was frozen.
Atmosphere: 4
Food: 2
Service: 1
Matt Ashbridge
At some point it’s just on me to learn my lesson and not go back, but this place gets my order wrong over half the time. I went twice in a row and both times they forgot to put meat or cheese on my sandwich, then this time they didn’t put any toppings or veggies. Every time I walk in there people are just spaced out and don’t say a word to you and just hand you your bag and go back to looking at their phone. Super strange place.
Atmosphere: 1
Food: 1
Service: 1
Lauren Meyer
The women's bathroom is disgusting and they won't fix it! Toilet broken, soap on floor, ultra dirty
Atmosphere: 2
Food: 3
Service: 3
Gina Langteau
I was having lunch with my daughter at her school at 11:25 and put an order in over the mobile app for 11:15 pickup. However I wanted to add a sandwich so I went to the store at 11:00 a.m. like right when they open. not only were my sandwiches ordered through the app ready at 11: 00. the store and staff were ready and polite when I ordered my additional sandwich. Top notch service!
The last few times I ordered the bread was hard. Placed an order online on 1/2/24 at 8:30pm never received my food. On 1/3/24 went into the restaurant to order at 8:35 and they stated they were closing, however they are not suppose to close until 9pm. This is bad business & this is my last time using this location for anything.
Food: 1
Service: 1
Jessica Hightower
This place was awful. I was the it one in there and they didn’t acknowledge me. They didn’t give me my cup after ordering a drink. They didn’t say one word to me. The service was awful. I’ll never go back.
Service: 1
Alishia Ivey
Viewed hours before going . Hours clearly show 9:00 pm closing. Showed up at 7:50 with doors locked. Myself and another customer showed at same time and were discussing. Employee inside watching without a word. Maybe a “ sorry we had to close early! “ would have been courteous.. This was my second try for this location which last time order was incorrect! This location needs a refresh.
Alecia Jones
Disgusting - my order was wrong, and I guess since I submitted the request late, the team decided to rush to make the food. Chicken crunch...bad choice... may have been better in a wrap which is what I ordered but I got the sandwich instead and I could not eat it. For one, nats flew out of my package and two, the sandwich was messy; so I'm thinking this must be a dirty location. I had to throw the sandwich away and basically wasted $20. I would have rather someone call me and told me they were close. I really tried supporting this location but now I think I have to go to a different Jimmy Johns or not at all. I love Jimmy John's but this order turned me off completely.
Can ask for better
Atmosphere: 5
Food: 5
Service: 5
The people that work there are always very nice but every order I have every placed has had issues. Today I ordered one sandwich with no tomatoes and no cheese, add cucumbers. Everything was correct but the cucumbers. Usually it has the cheese and I have to take it off. Last week one of the subs was missing bacon. I'm not sure if it's the online order system or staff not paying attention to the order.
Atmosphere: 4
Food: 1
Service: 4
Always fast and accurate
Atmosphere: 5
Food: 5
Service: 5
We love our Jimmy John's we stop in for dinner every week. Jamaul Jasmine are on point every time. My husband says the daytime crew is amazing as well
Atmosphere: 5
Food: 5
Service: 5
I got delivery 11:30am this morning food was covered with the sauce very unprofessional also delivery service was piss poor. It’s like they were shaking the bag all the way to the destination
Atmosphere: 1
Food: 1
Service: 1
This is the second time in a row and ordered pick up online and it’s been screwed up. Forgot sides, ignored modifications on sandwiches, no napkins even though I specified, no forks for sides….had to get our own drinks, which I get the soda fountain is self service, but I ordered it for someone else to pick up so that makes things really complicated. Also Ive tried to call multiple times and it says caller is not available.
Service and food has unfortunately degraded significantly the last few months. My last visit was horrendous... out of French bread, payment system wasn't working, chips were stale, and after asking for an oatmeal raisin cookie, which they were out of at the counter, they gave me one from the back which was frozen.
Atmosphere: 4
Food: 2
Service: 1
At some point it’s just on me to learn my lesson and not go back, but this place gets my order wrong over half the time. I went twice in a row and both times they forgot to put meat or cheese on my sandwich, then this time they didn’t put any toppings or veggies. Every time I walk in there people are just spaced out and don’t say a word to you and just hand you your bag and go back to looking at their phone. Super strange place.
Atmosphere: 1
Food: 1
Service: 1
The women's bathroom is disgusting and they won't fix it! Toilet broken, soap on floor, ultra dirty
Atmosphere: 2
Food: 3
Service: 3
I was having lunch with my daughter at her school at 11:25 and put an order in over the mobile app for 11:15 pickup. However I wanted to add a sandwich so I went to the store at 11:00 a.m. like right when they open. not only were my sandwiches ordered through the app ready at 11: 00. the store and staff were ready and polite when I ordered my additional sandwich. Top notch service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
BEST JIMMY JOHNS EVER!
Atmosphere: 5
Food: 5
Service: 5
The last few times I ordered the bread was hard. Placed an order online on 1/2/24 at 8:30pm never received my food. On 1/3/24 went into the restaurant to order at 8:35 and they stated they were closing, however they are not suppose to close until 9pm. This is bad business & this is my last time using this location for anything.
Food: 1
Service: 1
This place was awful. I was the it one in there and they didn’t acknowledge me. They didn’t give me my cup after ordering a drink. They didn’t say one word to me. The service was awful. I’ll never go back.
Service: 1
Viewed hours before going . Hours clearly show 9:00 pm closing. Showed up at 7:50 with doors locked. Myself and another customer showed at same time and were discussing. Employee inside watching without a word. Maybe a “ sorry we had to close early! “ would have been courteous.. This was my second try for this location which last time order was incorrect! This location needs a refresh.
Disgusting - my order was wrong, and I guess since I submitted the request late, the team decided to rush to make the food. Chicken crunch...bad choice... may have been better in a wrap which is what I ordered but I got the sandwich instead and I could not eat it. For one, nats flew out of my package and two, the sandwich was messy; so I'm thinking this must be a dirty location. I had to throw the sandwich away and basically wasted $20. I would have rather someone call me and told me they were close. I really tried supporting this location but now I think I have to go to a different Jimmy Johns or not at all. I love Jimmy John's but this order turned me off completely.
Atmosphere: 1
Food: 1
Service: 1
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