JINYA Ramen Bar - SouthPark
4401 Barclay Downs Dr Suite 134, Charlotte
(704) 595-3808
Recent Reviews
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Josephine was amazing. Great recommendations. Birria ramen was excellent.
Thx Josephine!!
I stopped in for lunch for a first time visit. Atmosphere was amazing, food was amazing as well as the service. My server Josephine was amazing and attentive as well. I will definitely visit again in the future.
We were greeted, seated and treated way beyond expectation. It was my wife’s birthday today and she was craving ramen for a late dinner and we showed up 20 mins before closing hoping to catch the kitchen open. We were seated and our server Stephanie was excellent in despite of our late arrival. Our food was amazing, and seeing my wife’s smiling wrapped up the day perfectly. No wonder why the ramen is all the rage.
Vic was very fast and helpful in food selection.
Haley was great. It was our first time here and she answered our questions and was very attentive.
This place has a really nice vibe and good drinks. Good food portion sizes. Pork pot stickers were good but the octopus meat in the takoyaki was tiny and tough. Don’t expect an authentic Japanese ramen experience here. The ramen broth had no depth and tasted like water. I don’t believe the broth here has marinated for 20 hours. I’m sorry this sounds so negative. I would come here for drinks.
Of course this triggered the spot so yummy 🤤
Great food and service favorite ramen is the spicy vegan with fried chicken!
Horrible Experience – Would Give Zero Stars if I Could I placed an order at JINYA at 6:42 PM after a 5-hour drive to pick up my mother, who had just been discharged from the hospital following a medical emergency. All I wanted was to get her something to eat. The order confirmation stated the food would be ready by 7:10 PM. I arrived at the restaurant at 7:24 PM, but the food wasn’t ready. I left and returned at 7:44 PM, only to be told they had 9 more tickets ahead of us and it would take at least another 30 minutes. I repeatedly asked to speak to the manager, but I was outright ignored. Instead, the host was rude, dismissive, and unhelpful, stating the manager was unavailable. Frustrated, I asked for my order to be canceled and refunded, but I was met with more hostility and excuses. At 8:02 PM, I was told the food was being expedited. By 8:15 PM, still no food. I asked for the manager again and was told she still wouldn’t come speak to me. The situation escalated as I continued to be ignored, and the staff showed zero accountability or customer care. A pregnant server (the only one who showed any kindness) finally tried to help, stating the manager would come out shortly. By 8:37 PM, after nearly two hours of waiting, I left without food, without a refund, and without ever speaking to the manager. No apology was offered at any point. This was hands-down the worst customer service experience I have ever endured. If you value your time, money, and dignity, avoid JINYA at all costs. Absolutely unacceptable.
Restaurantji Recommends
Jahnniah was our waitress and did an exceptional job serving our family. Everything turned out so good! We highly recommend Jinya and will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jinya Tonkotsu Black, Tonkotsu Ramen, Crispy Chicken
Great patio, delicious food, amazing staff - Jenny and Kevin took such great care of us - overall perfect night and we will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Wonton Ramen
Jenny did great!!!
Parking: Lots of spaces
Wheelchair accessibility: Good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jinya Tonkotsu Black
Jenny was an awesome server! Made great recommendations and was super kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Creamy Vegan Ramen
was good
Parking: available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jinya Tonkotsu Black
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