This is false advertising. Its kabutos hibachi not an american bar and grill.
Atmosphere: 1
Food: 1
Service: 1
Laura Michelson
Nice people and very good food. I have no idea what happened to our waitress. We saw her when she took our order, and then when she slapped our salads, soups and main courses on our table all at once. We ate and eyed our sushi (appetizer) sitting on the counter for about 15 minutes, and finally went up and grabbed it for ourselves. Why such awful service? Maybe she was also cooking… we really could not figure it out.
Atmosphere: 2
Food: 5
Service: 1
Serena Shaw
Food and customer service was great. Will be returning when back in the area.
Marcel Suciu
This is probably the best show quality hibachi we have been to from all the ones we have been to in CA, AZ, HI, Aruba, UT; this one had the best performance. Our chef was fun and you must experience it for yourself.
Millie Stevenson
Great food, great service
Atmosphere: 5
Food: 5
Service: 5
929kristid
This was a very disappointing visit. The prices are out of control $32.99 for NY Strip/Chicken combo. The proteins were over cooked and the veggies were undercooked. The cooks lack enthusiasm and just go thru the motions. My husbands salad was acceptable but mine was like a bowl of ginger dressing soup with some lettuce on top. Overall would not return. Suggestion: Serve quality food with less quantity of bad food. No one at our table denied a take home box.
J&K Paints&Pixels
We had called a week ahead to reserve a party room, which the person on the phone confirmed. When we got there, I checked in saying we had a reservation for the party room, she said okay. When all of our group arrived, she led us to our table, in the main dining room! When I questioned the manager about it, he didn't seem to understand why we were upset that someone had told us we had reservations for our own party room! We didn't have a choice but to go and sit at the table in the main room, which was very crowded and very noisy. We couldn't carry on conversations with each other! The server was pretty good and stayed on top of things well, and the cook and food was very good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Shrimp
Greg Taylor
This will be our last visit to Kabuto. For the last 15 years, we have gone to this or the other location on December 24th for a birthday lunch with between 20-30 people. This year we showed up and were given a dinner menu. Thinking this must be some mistake since we have always gotten lunch and their website clearly still has a lunch menu, I asked the hostess what was going on. She informed me that they only serve lunch on Mon-Thurs and only dinner Fri-Sun. I asked to speak to her manager. He came out and was completely rude. Didn't care that his website was wrong and basically told me I could leave with our group of 23. We were already seated and decided to stay, most of us split meals. Way too expensive for what you get. Cook performance was mediocre at best. Difference of lunch to dinner is you get noodles (tasteless) and salad (iceberg with either ginger or ranch dressing) in addition. Supposedly you get more protein but the cook mixed in mine with the kids meals so we all got the same portion. They also reduced the amout of shrimp sauce they give you. The tiny plate is ridiculous. Along with all that, we had to keep our coats on due to not running heat and the place was dirty and run down. Never, never again.
Rockets224
We have been dining at Kabuto for 25 years for birthdays, job promotions, and just for a good, fun dinner. Last year and then earlier this year we noticed tings were a little off, but thought maybe it was a temporary thing. We went again this week for a big birthday and it was worse than before.... the hibachi chef did not appear to be Asian and hardly spoke a word to us. No show, no jokes, no tossing the egg, only one little fire trick. This killed our hopes for a fun birthday event. Ok, so the entertainment wasn't good. How about the food? Well, the veggies were undercooked and still kind of hard. That has not happened before. The noodles are completely different, much smaller and no flavor. In fact, all of the food was less seasoned than all other times. The miso soup tasted like a bowl of salt water and didn't have any noticeable rice or veggies floating in it. The bowls for the yum-yum sauce are now the size of a silver dollar... used to be as big as your hand and they filled them up constantly. Not now. Gone are the elegant black cloth dinner napkins and instead, cheap paper napkins. The chicken and shrimp were still good, scallops were good, steak was just ok. The little salad was the same as before. Fried rice was average but had less vegies and onion in it. Prices were up about $3-$5 per entree. This is not unexpected thanks to the runaway inflation everywhere. Draft beer is now less than a pint and appears to be only 13 or 14 ounces for $6.70! That is ridiculous and offensive. I don't know if there is new management or if all of this is part of the new world we live in with shrinkflation and skimpflation. There are still other good choices for Asian food in the area so we are sadly saying goodbye to Kabuto.
Located in front of Costco Wholesale in Charlote city, NC the Kabuto Japanese steakhouse is a good option for lunch or dinner with authentic Japanese food! You have a choice to go inside on the tepan table or a la carte wit many options of plates!
570khadijab
I went their Saturday with family friends. While we were waiting to be seated. We saw a creature on the wall crawling which was a big roach. I told the person up front and she took off her shoes smashed it. It was on the wall. And she let stayed on the wall.Then after we turn my teenager son said she said low why are you here then. Not the response I was looking for. I didn't cause a seen. He didn't tell us until we left. I will not return here a gain.
davidwX9130VC
Exceptional Delivery and food. The teriyaki was absolutely delicious. The firecracker roll exquisite. It was delivered in perfect condition. Awesome experience.
Florida_waterskier
Made a quick stop for some Sushi and Appetizers. The Sushi was very fresh and the firecracker shrimp appetizer with a side white rice really hit the spot. Kabuto has many hibachi tables if you want more of a group experience. Definitely will be back on my next trip to Charlotte.
rby456
I needed a quick dinner and walked over from my hotel. Good service at the bar, local beer and tasty sushi, at a very reasonable price.
Very cost-effective
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Steak Combo
This is false advertising. Its kabutos hibachi not an american bar and grill.
Atmosphere: 1
Food: 1
Service: 1
Nice people and very good food. I have no idea what happened to our waitress. We saw her when she took our order, and then when she slapped our salads, soups and main courses on our table all at once. We ate and eyed our sushi (appetizer) sitting on the counter for about 15 minutes, and finally went up and grabbed it for ourselves. Why such awful service? Maybe she was also cooking… we really could not figure it out.
Atmosphere: 2
Food: 5
Service: 1
Food and customer service was great. Will be returning when back in the area.
This is probably the best show quality hibachi we have been to from all the ones we have been to in CA, AZ, HI, Aruba, UT; this one had the best performance. Our chef was fun and you must experience it for yourself.
Great food, great service
Atmosphere: 5
Food: 5
Service: 5
This was a very disappointing visit. The prices are out of control $32.99 for NY Strip/Chicken combo. The proteins were over cooked and the veggies were undercooked. The cooks lack enthusiasm and just go thru the motions. My husbands salad was acceptable but mine was like a bowl of ginger dressing soup with some lettuce on top. Overall would not return. Suggestion: Serve quality food with less quantity of bad food. No one at our table denied a take home box.
We had called a week ahead to reserve a party room, which the person on the phone confirmed. When we got there, I checked in saying we had a reservation for the party room, she said okay. When all of our group arrived, she led us to our table, in the main dining room! When I questioned the manager about it, he didn't seem to understand why we were upset that someone had told us we had reservations for our own party room! We didn't have a choice but to go and sit at the table in the main room, which was very crowded and very noisy. We couldn't carry on conversations with each other! The server was pretty good and stayed on top of things well, and the cook and food was very good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Shrimp
This will be our last visit to Kabuto. For the last 15 years, we have gone to this or the other location on December 24th for a birthday lunch with between 20-30 people. This year we showed up and were given a dinner menu. Thinking this must be some mistake since we have always gotten lunch and their website clearly still has a lunch menu, I asked the hostess what was going on. She informed me that they only serve lunch on Mon-Thurs and only dinner Fri-Sun. I asked to speak to her manager. He came out and was completely rude. Didn't care that his website was wrong and basically told me I could leave with our group of 23. We were already seated and decided to stay, most of us split meals. Way too expensive for what you get. Cook performance was mediocre at best. Difference of lunch to dinner is you get noodles (tasteless) and salad (iceberg with either ginger or ranch dressing) in addition. Supposedly you get more protein but the cook mixed in mine with the kids meals so we all got the same portion. They also reduced the amout of shrimp sauce they give you. The tiny plate is ridiculous. Along with all that, we had to keep our coats on due to not running heat and the place was dirty and run down. Never, never again.
We have been dining at Kabuto for 25 years for birthdays, job promotions, and just for a good, fun dinner. Last year and then earlier this year we noticed tings were a little off, but thought maybe it was a temporary thing. We went again this week for a big birthday and it was worse than before.... the hibachi chef did not appear to be Asian and hardly spoke a word to us. No show, no jokes, no tossing the egg, only one little fire trick. This killed our hopes for a fun birthday event. Ok, so the entertainment wasn't good. How about the food? Well, the veggies were undercooked and still kind of hard. That has not happened before. The noodles are completely different, much smaller and no flavor. In fact, all of the food was less seasoned than all other times. The miso soup tasted like a bowl of salt water and didn't have any noticeable rice or veggies floating in it. The bowls for the yum-yum sauce are now the size of a silver dollar... used to be as big as your hand and they filled them up constantly. Not now. Gone are the elegant black cloth dinner napkins and instead, cheap paper napkins. The chicken and shrimp were still good, scallops were good, steak was just ok. The little salad was the same as before. Fried rice was average but had less vegies and onion in it. Prices were up about $3-$5 per entree. This is not unexpected thanks to the runaway inflation everywhere. Draft beer is now less than a pint and appears to be only 13 or 14 ounces for $6.70! That is ridiculous and offensive. I don't know if there is new management or if all of this is part of the new world we live in with shrinkflation and skimpflation. There are still other good choices for Asian food in the area so we are sadly saying goodbye to Kabuto.
Restaurantji Recommends
Located in front of Costco Wholesale in Charlote city, NC the Kabuto Japanese steakhouse is a good option for lunch or dinner with authentic Japanese food! You have a choice to go inside on the tepan table or a la carte wit many options of plates!
I went their Saturday with family friends. While we were waiting to be seated. We saw a creature on the wall crawling which was a big roach. I told the person up front and she took off her shoes smashed it. It was on the wall. And she let stayed on the wall.Then after we turn my teenager son said she said low why are you here then. Not the response I was looking for. I didn't cause a seen. He didn't tell us until we left. I will not return here a gain.
Exceptional Delivery and food. The teriyaki was absolutely delicious. The firecracker roll exquisite. It was delivered in perfect condition. Awesome experience.
Made a quick stop for some Sushi and Appetizers. The Sushi was very fresh and the firecracker shrimp appetizer with a side white rice really hit the spot. Kabuto has many hibachi tables if you want more of a group experience. Definitely will be back on my next trip to Charlotte.
I needed a quick dinner and walked over from my hotel. Good service at the bar, local beer and tasty sushi, at a very reasonable price.
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