KFC

5540 University Pointe Blvd, Charlotte
(704) 510-2228

Recent Reviews

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Rafael Rivera Torres

I’ve always received great service at this location, they make sure I always have what I need and make every feel welcome as soon as they walk in. Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Tony Herrera

So i go here and they tell me they have only 3 pieces of chicken left. Probably because i asked for a 16 piece meal. Didnt want to work. Are you serious bro. Hope the owner sees this.

Service: 1

Bugatti Bugatti (Bugatti)

I ordered a potpie combo and Katrina chardged me for a drink!

Atmosphere: 1

Food: 1

Service: 2

Tonya Caldwell

The chicken was supposed to be fresh. Hmmm didn't taste like it. KFC has fallen off . Biscuits were hard and my $30 something dollars went down the drain. Workers were friendly and polite that's a plus.

Atmosphere: 4

Food: 1

Service: 5

Nurhan Celik

Terrible service and disorganization!
I placed my order 20 minutes before arriving at the store, expecting it to be ready as promised. Instead, I had to wait an additional 15 minutes for just two small orders. The staff was completely disorganized, with no sense of urgency or accountability. It’s clear this store has no respect for its customers’ time. This was an incredibly frustrating experience, and I will be avoiding this location in the future.

Atmosphere: 1

Service: 1

junko bunni

Girl with colored locs and boy with locs as well are rude. Horrible service. Literally looked at me and walked away. Do not come here.

Atmosphere: 1

Food: 1

Service: 1

Chanmonirath “Michael” Chak

The food quality is terrible. The oil that they used to cook might be older than my age since they are so dark and smelly. Not the first time that I met such experience with this place. KFC will soon bankrupt if you keep hire such people.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Tierra Norris

I need a refund for my mobile order that was supposed to be ready at 6:24PM. In the drive through at line at 6:44PM Katherine Jackson told me it wasn’t ready and I’d have to come inside to wait for it. I need a refund and would like a credit as well.

Atmosphere: 1

Food: 1

Service: 1

Yubesh Shrestha

The staff was not friendly and did not guide me when my order was messed up. Also, they forgot to put the sauce, which was in the order.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Fried Chicken

Jose Cortiñas

Horrible service, I placed my order at 6:42pm and left at 7:20pm, and the app says order ready at 6:50pm, everybody was joking and laughing, nobody apologize about it, they didn't care about the delay with my order

Atmosphere: 1

Food: 4

Service: 1

Iris Smith

Waiting on food, no front cashier

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Fried Chicken

Kevin

This place forgot to give us our bucket of chicken. I CAN NOT MAKE THIS UP….

Atmosphere: 1

Food: 1

Service: 1

Maggie Tanner

At 12:30 I pull up to the drive thru window and they didn’t say anything for several minutes and then state they are closed but they do not close until 1 am

Atmosphere: 1

Service: 1

Melissa Ezoua

Ive never had any issues with this location. Food is always fresh. Service is good. And im happy with the service i pay for. Plus they open pretty late so even better.

Parking: U can park and go in, plenty of spots or u can do drive thru.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Piece Meal, 2 Piece Drum & Thigh Meal, Fried Chicken, Mac & Cheese, Gravy, 3 PC Chicken Big Box

Jada Couthen

Everytime I go here they always get my order wrong in some way. Finally learned my lesson when they gave me someone else’s order and got nothing of what I ordered.

Atmosphere: 1

Food: 2

Service: 1

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