KFC
5540 University Pointe Blvd, Charlotte
(704) 510-2228
Recent Reviews
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I’ve always received great service at this location, they make sure I always have what I need and make every feel welcome as soon as they walk in. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
So i go here and they tell me they have only 3 pieces of chicken left. Probably because i asked for a 16 piece meal. Didnt want to work. Are you serious bro. Hope the owner sees this.
Service: 1
I ordered a potpie combo and Katrina chardged me for a drink!
Atmosphere: 1
Food: 1
Service: 2
The chicken was supposed to be fresh. Hmmm didn't taste like it. KFC has fallen off . Biscuits were hard and my $30 something dollars went down the drain. Workers were friendly and polite that's a plus.
Atmosphere: 4
Food: 1
Service: 5
Terrible service and disorganization!
I placed my order 20 minutes before arriving at the store, expecting it to be ready as promised. Instead, I had to wait an additional 15 minutes for just two small orders. The staff was completely disorganized, with no sense of urgency or accountability. It’s clear this store has no respect for its customers’ time. This was an incredibly frustrating experience, and I will be avoiding this location in the future.
Atmosphere: 1
Service: 1
Girl with colored locs and boy with locs as well are rude. Horrible service. Literally looked at me and walked away. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
The food quality is terrible. The oil that they used to cook might be older than my age since they are so dark and smelly. Not the first time that I met such experience with this place. KFC will soon bankrupt if you keep hire such people.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I need a refund for my mobile order that was supposed to be ready at 6:24PM. In the drive through at line at 6:44PM Katherine Jackson told me it wasn’t ready and I’d have to come inside to wait for it. I need a refund and would like a credit as well.
Atmosphere: 1
Food: 1
Service: 1
The staff was not friendly and did not guide me when my order was messed up. Also, they forgot to put the sauce, which was in the order.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Horrible service, I placed my order at 6:42pm and left at 7:20pm, and the app says order ready at 6:50pm, everybody was joking and laughing, nobody apologize about it, they didn't care about the delay with my order
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Waiting on food, no front cashier
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fried Chicken
This place forgot to give us our bucket of chicken. I CAN NOT MAKE THIS UP….
Atmosphere: 1
Food: 1
Service: 1
At 12:30 I pull up to the drive thru window and they didn’t say anything for several minutes and then state they are closed but they do not close until 1 am
Atmosphere: 1
Service: 1
Ive never had any issues with this location. Food is always fresh. Service is good. And im happy with the service i pay for. Plus they open pretty late so even better.
Parking: U can park and go in, plenty of spots or u can do drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Piece Meal, 2 Piece Drum & Thigh Meal, Fried Chicken, Mac & Cheese, Gravy, 3 PC Chicken Big Box
Everytime I go here they always get my order wrong in some way. Finally learned my lesson when they gave me someone else’s order and got nothing of what I ordered.
Atmosphere: 1
Food: 2
Service: 1
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