Krispy Kreme
2116 Hawkins St Ste 102, Charlotte
(980) 270-7117
Recent Reviews
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When the hot and ready light is turned on, so am I.
Atmosphere: 5
Food: 5
Service: 5
Ordered two dozens of donuts from this location and it was delivered via DoorDash received one dozen and never was refunded or compensated for the other. I was directed to call DoorDash even though I paid Krispy Kreme directly. I’ll never spend another dime with this company.
I ordered 2 dozen glazed doughnuts to be delivered. Only 1 box was delivered by a doordash delivery person. I contacted Krispy Kreme and they said it was a door desk problem. I contacted door dash and they said it was a krispy Kreme problem. At this point beware of ordering from the krispy kreme site. You will be very disappointed.
Food: 5
Service: 1
Ordered through door dash this morning and whole order was wrong. Ordered a hot latte and it came iced. Ordered the 24 mini donut dots., and 6 regular donuts came . Pay attention people.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Original Glazed Doughnut Dozens, Glazed Donut
I don’t make reviews even when I have bad experiences but I am a huge Harry Potter fan and We went today for the Harry Potter donuts. The lady at the front didn’t seem like she wanted to be there, my fiance ordered a ravenclaw she handed us Gryffindor, but that can happen like maybe she misheard him, I ordered the golden snitch, said said oh yeah we have that, she goes back to make it , disappeared, then she tells me there is no whip cream after I’ve ordered my coffee , idk if they were also out of the other ingredients because the ingredients for the golden snitch coffee itself sounds very good , but all I got was a watered down dark brown cup of coffee that tasted black and some shimmer on top . Well she could have been having a bad day but my coffee didn’t deserve that haha. 🤣
Atmosphere: 1
Food: 2
Service: 1
Literally the WORST KK I’ve ever been to!!!!! As a delivery driver I try to avoid this place at all costs!!!! Terrible attitudes and long wait times!!!!!!
Atmosphere: 1
Food: 1
Service: 1
They never have ite.s listed on the menu and the manager Tomeka has a very nasty attitude
Atmosphere: 1
Food: 3
Service: 1
Placed an online order and they failed to pack half of the order. Tried to call the location several times but no one ever answered the phone. Very displeased with the level of service today.
Service: 1
Went to get the Grinch Dozen and this is what I received on the picture. Unacceptable. Didn't look until I got home.
Atmosphere: 3
Food: 4
Service: 1
First time at this location but I'd never come back again. I ordered online to pick up but when I arrived there my kids wanted some extra donuts, she had a bad attitude like if she was bothered for our presence there, when I got to the car I realized they gave me the wrong order so without complain we came back to purchase another order with the correct donuts but this time they took so long and again with a bad attitude with us. I really think the place is not bad but they need people with good attitude to the customers. They need to be trained in customer service. Maybe they should work doing something else but definitely not customer service, that's bad for a business
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Ordered online and they weren’t able to fulfill my order.Lady working there tried giving me cheaper donuts and said I had to wait for my refund. She was very rude, looked displeased, didn’t know how to handle refunds so I have to wait until someone else can do it. If I could give the experience 0 starts I would.
Service: 1
I go here all the time and the donuts are usually fresh and the staff are usually great. The girl that was working tonight seemed annoyed at everyone, and the donuts tasted old and gross. I won’t go back to this location.
Atmosphere: 4
Food: 1
Service: 1
Soft and delicious donuts
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Frozen Lemonade Chiller, Glazed Donut, Pumpkin Spice Doughnuts, Doughnut, Apple Fritter
Very busy area and it's hard to get into this store.
Atmosphere: 3
Food: 4
Service: 5
Did not have any raspberry filled doughnuts 🙁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
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