Krispy Kreme
8800 Pineville-Matthews Rd, Charlotte
(704) 270-7006
Recent Reviews
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They really need to get people that are customer service oriented and make a customer want to continue to come back . The service is horrible the management team is a joke the dm never returns calls it’s falling down. This area u should want to have a good repor and great service. Couldn’t be my store my staff knows I don’t tolerate that will not return here
Atmosphere: 1
Food: 1
Service: 1
Very dissatisfied with this location. Had a gift card, from Krispy Kreme, and “their systems were down”. Why issue gift cards Krispy Kreme without the capability to take them. I am disgusted with another failed restaurant experience. Go to Dunkin. Their cards work.
Atmosphere: 1
Food: 3
Service: 1
This place always has plenty of fresh delicious donuts and the facility is clean and the employees are friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Haunted House Doughnuts
Doughnuts were cod! This is the second time from this location, That the doughnuts came from the freezer. If your bringing doughnuts in to work. You want good warm doughnuts. Not frozen!
My strawberry chiller was half way frozen and the doughnuts were cold while the hot sign was on. :(
Went through the drive through at 11 am, no other cars in line. We tried to order 3 different Ghostbusters donuts and were rudely cut off and then given 3 of the same donut.
Food: 3
Service: 1
The Ghostbusters doughnuts came just in time for Halloween. The staff at this store are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Halloween Donuts, Haunted House Doughnuts, St Patrick Doughnut, Spooky Spider Doughnut
SLOW SERVICE. Dozen glazed, dozen mixed. Got them to the jobsite, dozen mixed were at least 1 or 2 days old and stale.
Atmosphere: 2
Food: 1
Service: 1
The prices and the service was not worth the stop and I love Krispy Kreme
Atmosphere: 2
Food: 3
Service: 3
Drive through is entirely too slow. Averaging probably 3-4 minutes per car is crazy
Restaurantji Recommends
Driving up at 1:30 in the afternoon it was deserted looking. I wasn’t sure it was even open. It was and my doughnuts were good. But I didn’t get my receipt so I couldn’t get my reward points in the app. But the service was great at the window besides that. The young man was so friendly and nice.
Parking: Big parking lot.
Wheelchair accessibility: There was marked parking.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dozen Donuts
All good
Atmosphere: 5
Food: 5
Service: 5
The order takers and cashier were so nice.
Food: 5
Service: 5
Amazing, as always!
Bring back the original glazed with cream! ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dozen Donuts, Original Glazed Dozen
Stale doughnuts, stale attitudes. Over priced.
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