Krispy Krunchy Chicken

13720 Mallard Creek Rd, Charlotte
(704) 455-5686

Recent Reviews

Sort by
RAYSHAWN J

I'm actually a bit late leaving a review. Actually stopped by this location back on 10/30, but just remembered to leave a review like I told the lady I would. I believe her name was Keisha I think. She was great! Was my first time being back at this location in a good while, being that I live out near the airport and don't be on that side of town much. But this is the best location! Food was hot, fresh, and was hellasmackin' like usual. I had been to another one before located on Glenwood but wasn't the same experience.

Guilherme Selbach

Horrible customer service. The lady locked the door on my face even one hour before the closing time. No care for the customer.

Atmosphere: 3

Food: 2

Service: 1

Lynn Preston

10-10-2025
1245p
let me take a quick minute to brag on this Krispy Krunchy Chicken location & its outstanding crew members & service i received this visit

2 THUMBS UP
5 STARS
1 BIGG GRIN

Atmosphere: 5

Food: 5

Service: 5

Sonia Johnson

First visit and excellent hamburger with Krispy chicken, pizza as well. All good 👍.

Atmosphere: 5

Food: 5

Service: 5

George Robinson

Amazing food amazing people amazing service

Atmosphere: 5

Food: 5

Service: 5

Aland Georges

Ordered food last Sunday and everything was great and right on time. Thanks to the staff!

Food: 5

Service: 5

Dwayne Townsend

I actually eat here all the time and I’m currently in the store writing this review because the service today was just terrible .. I walked in asked a 3 piece combo and I wanted wings .. the wings weren’t cooked so I asked how long was the wait .. I was told 15 mins .. ok cool .. I paid and I waited in my car for about 15-20 mins … i went back in the store and asked how many more minutes .. as im talking to the lady at the register .. a woman comes from the back and says “she told you 15 mins, I’m dropping them now .. I had to prep them etc.” I said ok I was told 15 mins already though .. so that turned into an unnecessary back and forth over the wait time and I felt like she had an attitude about it which made me have an attitude.. I ended up waiting for the food because I didn’t wanna wait for a refund to come back to my card … I paid for this food at 2:08 and I’m just now getting the food at 2:42 … just a terrible experience this time around and I usually really like this location but the women in the back had major issues for no real reason ..

Atmosphere: 1

Food: 4

Service: 1

Bosslady Brown

For this location to be my 😍 I was truly 💔 when I i got home to eat and realized I didnt get a biscuit, Ive thought about this missing biscuit for 3 days and im still 😤 . I just can't feel full without the biscuit 😪
So reminder check make sure you get a biscuit

Atmosphere: 4

Food: 5

Service: 3

R M

Chicken was very chewy, also was not greeted at and treated like an inconvenience.

Diva-ish

Great customer service as always and chicken is always hot and fresh

Kawayne Gaston

Keesha was amazing at her job made us feel very comfortable. Food was hot and amazing. We definitely will be back. Shout out keesha

Dolores LaPrade

Inside pizza hut. Only one person working

Brittany

1st time stopping in today and was welcomed by the Woman at the front counter! Very fresh chicken!!!

Jenna Johnson

Really appreciated Nakisha’s positive attitude when we dropped in today for lunch!

Nathaniel Gunter

Went to this location today just to get a chicken sandwich. Was told it will take 8 minutes. After waiting 11 minutes I finally got this Biscuit size sandwich. Bread was very cold chicken was hot. After waiting 11 minutes I would have thought the bread would be hot too!! The manager didn’t offer a curious drink or nothing for the long wait! I listen to her talk to her friends and hook them up who were customers behind me!!! SMH!!!!

Food: 1

Service: 1

Loading...