i came here on thursday 7/24 in the early afternoon and the loveliest employee was working!! she was so sweet and helpful, gave suggestions, and made me the perfect drink.
Zay Alnomani
We have been coming here for quite some time but this time we came 5 mins before they close on July 22 2025 and the guy gave us the worst attitude, even my 9 year old daughter noticed and said whats wrong with him , not coming again to this location
Brooke Neuman
I’ve been a loyal customer of this Kung Fu Tea Arboretum location for over two years and have always ordered the Cocoa Cream Wow without any issues—until today. My daughter picked up our usual order, but what we received was just milk and boba, completely missing the cocoa.
I called the store and spoke with someone named Michael. When I explained the issue, he showed no concern, gave no explanation, and didn’t even acknowledge the mistake. His attitude was dismissive, and when I asked to speak to a manager, he simply said there wasn’t one. After a pause, he added that the owner only comes in on weekends.
What’s most frustrating is that there was no apology or attempt to make it right. Mistakes happen, but the complete lack of accountability and customer care is unacceptable. Very disappointed with today’s experience.
usha supriya Madiraju
I like the drinks there and those are very tasty . Much recommended in summer
witrapee suerod
Best service in Charlotte!
Miriam Hernandez
This is one of the few places that has honey milk tea. An absolute favorite ❤️ Staff were very welcoming. Menu has a lot of variety, and the inside is cute. I highly recommend to my boba tea lovers.
Smile Right Dental
Always amazing!
DBoss4ever
Very clean and the two young girls that were there are super friendly
Darlene Bell
The strawberry lemonade it's okay
Cristian Marius
I was so disappointed after ordering from them, I said I wanted it without ice and it was full of ice, I had 10 balls and too little oreo, it tasted like water and I want to mention that it was an order made online
i came here on thursday 7/24 in the early afternoon and the loveliest employee was working!! she was so sweet and helpful, gave suggestions, and made me the perfect drink.
We have been coming here for quite some time but this time we came 5 mins before they close on July 22 2025 and the guy gave us the worst attitude, even my 9 year old daughter noticed and said whats wrong with him , not coming again to this location
I’ve been a loyal customer of this Kung Fu Tea Arboretum location for over two years and have always ordered the Cocoa Cream Wow without any issues—until today. My daughter picked up our usual order, but what we received was just milk and boba, completely missing the cocoa.
I called the store and spoke with someone named Michael. When I explained the issue, he showed no concern, gave no explanation, and didn’t even acknowledge the mistake. His attitude was dismissive, and when I asked to speak to a manager, he simply said there wasn’t one. After a pause, he added that the owner only comes in on weekends.
What’s most frustrating is that there was no apology or attempt to make it right. Mistakes happen, but the complete lack of accountability and customer care is unacceptable. Very disappointed with today’s experience.
I like the drinks there and those are very tasty . Much recommended in summer
Best service in Charlotte!
This is one of the few places that has honey milk tea. An absolute favorite ❤️ Staff were very welcoming. Menu has a lot of variety, and the inside is cute. I highly recommend to my boba tea lovers.
Always amazing!
Very clean and the two young girls that were there are super friendly
The strawberry lemonade it's okay
I was so disappointed after ordering from them, I said I wanted it without ice and it was full of ice, I had 10 balls and too little oreo, it tasted like water and I want to mention that it was an order made online
Restaurantji Recommends
MY FAV BOBA PLACE EVERRR!!!
Beautiful place, great drinks, helpful and welcoming staff
Recommended ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit Slush, Chai Milk
It said it was open, but it turned out that it had been open for half an hour and the door was closed.
Delicious drinks and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Oolong Milk Tea
The taro tea was okay, definitely not the best I’ve had. It had a stronger black tea flavor than taro.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Taro
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