McDonald's

9414 Northlake W Dr, Charlotte
(704) 392-6997

Recent Reviews

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Palazoloup

Will not go again. I ordered at the kiosk and waited over 15 minutes for lunch. There was no manager on site and the employees were only focused on the drive thru. There were several of us waiting for food. One person got loud and said he had been waiting over 20 minutes.

Atmosphere: 3

Food: 3

Service: 1

Jerry Shaw

Rude to late night customers

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Cheeseburger, Big Mac, French Fries

d tibbs

Not much to say. Orderng was autnated and efficient, not much human interaction The place was bright and clean The fish sandwich was expensive for what you get.

Atmosphere: 4

Food: 3

Service: 4

Lauren Jansen

The most unorganized McDonalds out there. Waited 30+ minutes for a lousy sandwich and hash brown. No sense of urgency from workers. Management needs to really look into this and either get some better work ethic or new employees.

Service: 1

Lovely D

NOPE. FRIES were stale after attempting to get them made fresh twice. It’s like they sat all day and was dunked back into hot grease to be warmed up.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger, Cheeseburger, French Fries

Jessica Felder

The food quality is Hit or Miss at this location. They take quite a while to bring your food out and many of this is a high traffic area with a lot of businesses in the area and a lot of people trying to get back to work

Emily

Ordered ice cream and took literally 10 minutes to get while people after us got their FOOD out first…

lanique enoch

First off the lady whom took my order was rude and was rushing me to order and she messed up my order than when they called they’re self correcting it, my burger was sloppy so I asked for the corporate number and the woman at the window refused to give it to me and refused to get a manager. She had a nasty attitude as well. She handed me my bag of food all rude like she ain’t want to be at work. The customer service there is horrible and they need to work on getting a better team with better customer service skills.

Atmosphere: 3

Food: 1

Service: 1

B Norman

Drive thru fast with courteous employees

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Marcus Rivera

Not the best one in Gastonia. Always running out of somthing.

Atmosphere: 3

Food: 3

Service: 3

Leticia Garcia

So bad the people no nice service and not working I went waiting 30 minutes for order,is not busy time they only look the costumer,no attention very bad employers

Reinaldo Gazmey

Waited 20 minutes for the food. It was wrong (incomplete) and cold. Employees with bad attitude

Atmosphere: 1

Food: 1

Service: 1

Janelle Tasha

They forgot everything I asked for....no sugar or creamer for coffee etc.. then had the nerve to have a attitude when I came in calmly to get what I asked for. 🙄

Atmosphere: 1

Food: 2

Service: 1

kaledev kaledev

Sunday morning with ONE person working in the front. She looked like she was about to have a heart attack. The place was packed and it took 20min to get my food.

Atmosphere: 1

Food: 1

Service: 1

Candice Allen

Please take this down you are not open 24 hours!!! I never had a problem with this McDonald’s until I came today at 4:47am when I waited for almost 7 mins when no one came to the mic so I pull up to the window for the lady to say through the glass window they’re not open with no explanation so I checked the website and it clearly says you open up at 5 AM!! you are not a 24 hour location !!!

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