McDonald's
2745 Freedom Dr, Charlotte
(704) 392-3694
Recent Reviews
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The person working to register this evening at 6:20 p.m. is phenomenal! This is often a thankless job, but her attention to detail, friendliness on a busy and cold Sunday night should be commended. She is, as a business owner or franchisee, exactly what you hope your staff is functioning as well. Bravo!
Atmosphere: 3
Food: 5
Service: 5
I come here often: the line is ALWAYS long, they never properly greet the customer, and i placed an order for pickup instore they said drive-thru only at 7:27am. i have school so this was very inconvenient, if the inside isnt open at least put that on the door or something but to just have the door locked: very unprofessional
Food: 5
Service: 2
I was in and out but I was at McDonald's it was amazing cause I was super hungry thanks team
Atmosphere: 5
Food: 5
Service: 5
The management is terrible no good customer service , rude passive and dismissive dry nasty attitude if this is your attitude how do you expect the workers under you to preform I hate this on not go here cause it’s close now I won’t no more
The drive through employee was very rude and unprofessional. They only accept DoorDash and Uber Eats. She would not allow us to place a food order.
Great experience! Friendly staff and a very cozy vibe
Food: 5
Terrible management especially when you are expected to take the lead when there is an missed opportunity on the Brand. Poor pissed presentation. Will never get my dollar again. You cant provide pissed poor service and take it out on the customer cause im asking you to be accountable!!!!!!!
Service: 1
I’ve literally been sitting two cars back in the drive-through for 45 minutes. Why am I still here? What am I waiting for? My dinner will be $35 for two meals that used to be under $15. I could have driven to Aldi, bought the ingredients, and made burgers at home (faster and cheaper) in the time I’ve been sitting here. Or just gone to Pinky’s, where I actually would have spent LESS for a higher quality burger. Insane.
There is no God.
EDIT: McDonald's is responding to every poor review with a generic feedback link to get more details. Consider my review above detailed enough.
Atmosphere: 1
Food: 1
Service: 1
We just tried to go to this McDonald’s on 11/14/25 at 9:00. After standing at the front of the line for 10 min and having the server look at me 3 times WITHOUT asking for my order we walked out. Worst service ever.
Atmosphere: 1
Service: 1
Ordered online to still wait 45 mins to get food that’s paid for is crazy work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just got burned with a whole large coffee because of lack of knowledge anybody would know to dispose a lid / Cup with this much damage ! Just do better next time I don’t need shit from yah
Waited over 50 minutes for food and was panhandle while in line
Atmosphere: 1
Food: 1
Service: 2
The food was good and hot service not so good because it was rush hour and it was only one person Manning the cash register so it took a long time to get my food
Parking: I ordered the fish sandwich which is not on the list but it was delicious!
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Quarter Pounder Hamburger
Terrible service.... i just waited inside at the register for 15 minutes... no one ever acknowledged me. This is the 2nd time this has happened. Since no one ever bothered to help me I can't rate the food. The service is definitely a ZERO!
I just received my damn food and no I didn't get my harsh brown no syrup for my damn pancakes nothing to eat wit and yes I order off freedom drive while I was at Davita Center. The uber driver say told me everything in bag LIE. I lost money and time with yall. I hate I gave one start
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