Mean Mug Coffee Company

I cannot find the website for the kiosk downstairs so I will leave the review here. I apologize in advance. I do not know the young ladies name, but it was her very first day and she was doing great. She was super sweet and kind, and I truly appreciated her patience with my Littles. They can be a bit much when it comes to choosing what they want 😂 in the end our drinks tasted great and the Littles were satisfied. I say that’s a win-win.

Friendly staff and great service. My first time at Mean Mug. Ordered the caramel frappe and it was delicious! Stop by the Mean Mug and get some shopping done as well. Definitely recommend!!

The worst coffee shop ever.
We ordered 4 type of coffee Americano , Cappuccino, Macchiato and a Frapp The first 3 where terrible. No taste of coffee in the drinks. We returned the cups as they are.
The guy that was attending the place was sitting on a chair and his feet were raised and rested on the countertop. Very disgusting.

Atmosphere: 2

Food: 1

Service: 1

Ordered two drinks, both were ridiculously sweet. I went back and asked the barista to kindly remake with less sugar, she only topped with frothed milk which made is tasteless and milky. Both cups went straight to trash.

Stopped in for a coffee drink.
The young barista lady made the best machiato I've had in a long time and was very helpful.Thank you very much!

Atmosphere: 5

Food: 5

Service: 5

The staff was very friendly. The Americano was average but I liked the hot coco .

Atmosphere: 5

Food: 5

Service: 5

I was at Northlake Mall to pick up my Bath & Body order. My next stop is Mean Mug Coffee for Hot Coco whipped. So good and soothing!

Wheelchair accessibility: Business is located inside Northlake Mall which is wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

We stopped for what we thought would be a quick breakfast stop, turned into a hour long. Left two of our orders off and we had to ask twice before we finally got them to go. No apology at all. First and last for us.

I only drink black coffee and got the americano with PB flavor and it’s delicious definitely recommended.

Atmosphere: 4

Service: 5

Amazing….Evelyn Medina was very friendly and amazing business woman…I will never go anywhere else for coffee…even bought k cups to take home😍

Atmosphere: 5

Food: 5

Service: 5

I come here for coffee and bring my own ingredients. I think it's weird that they don't have half & half (real milk!) or other popular sugars/flavors at a coffee shop, or etc. It's like they're surprised people add things to their coffee and only have a few scraps of minimal (and almost empty) options to choose from. The employees are nice and I am still coming back wishing for more.

Atmosphere: 5

Service: 5

Just discovered while passing through Charlotte and it is amazing! Lucky to receive my coffee from the franchise owner herself and get some of the awesome story. Incredible espresso and lattes along with art and merch. Ended up picking up a painting by a local artist and a Mean Mug T-shirt in addition to my double espresso and Golden Latte - all of which were excellent. Thank you, Mean Mug, for turning around a rough weekend! I will be back anytime I’m in the area.

Atmosphere: 5

Food: 5

Service: 5

I visited Mean Mug at North lake mall this morning. The coffee was amazing and so was the service!

Atmosphere: 5

Food: 5

Service: 5

Even my Café back in California doesnt have a Dirty Chai! WHOA
?‍??‍?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Waited for 5 minutes to be acknowledged while the bistro was making a drink. Still waited another 20 minutes after that for 2 iced coffees. Sad thing was, there was only 2 customers in front of us.

Atmosphere: 2

Food: 5

Service: 1