Don’t look to get your order in a timely or orderly manner (this is an ongoing problem at the uptown location). My friend and I ordered the same food item with me being second and two other customers behind me. Everyone got their orders , including the online orders before me. My wait for my orders was close to 10 minutes afterwards (might have been a longer wait if the cashier did not go see what was the hold) . The fries were old and cold, the chicken strips were the size of chicken nuggets. Very disappointing!
Food: 1
Niclas Hjerth
This is a generous 2 star rating. Ordered the OG sandwich to go like many times before and my guess is that I got yesterday's chicken that's been left out overnight. Dry, stringy, weirdly chewy, cold. I'll stick to the Davidson location if I'm giving it another chance.
Atmosphere: 3
Food: 1
Service: 4
Brianna Johnson
Um… a lot has changed in a bad way. I waited almost 30 minutes for my order and the Hot Dip sandwich was cold, chicken wasn’t breaded— what little breading that was on there, was soggy. The Mac and cheese has also changed for the worst. It used to be a “textured” white cheddar that I enjoyed, now it tastes equivalent to Velveeta. This place used to be phenomenal.
Atmosphere: 4
Food: 1
Service: 2
Will Butler
I ordered spicy nuggets and fries for lunch. Didn’t get my fries. Order was over 35 minutes late from pickup time. Nuggets are drenched in buffalo sauce to the point the box is collapsing. Staff is nice but clearly understaffed.
Food: 2
Dennis
The morning bagel is fantastic! Great place inside the duke building.
Atmosphere: 5
Food: 5
Service: 5
Nisha C.
This milk bread location is terrible. Nothing on the staff - the ladies who work here are very kind.
Anyways, I went once a few months ago & ordered an iced vanilla latte, but it was too bitter for me & also was $7 or $8.
I went again today and got a hot vanilla latte & their sourdough bagel. Here are 3 things that went wrong:
1. The bagel is $4 & an extra $1 for cream cheese making it $5. A ready made bagel & cream cheese for $5??? The same price as a simple latte???
2. The wait time between getting my coffee & getting my bagel was atrocious. I got my hot latte as soon as I paid & got my bagel 10 mins later. I literally drank 3/4 of my latte by the time I got my bagel.
3. The bagel was terrible. I got an everything bagel & the seasonings kept sticking to my fingers. And I had to eat it like that because i was scared they wouldve gotten stuck in the crevices of my teeth & they 100% would have if I bit into it. Not to mention, the bagel was SOOO chewy. I could barely rip it with my hands. It didn’t look toasted, so if they didn’t toast it, why did it take 10 mins to come out??
With night swim & other coffee shops nearby, yeah you won’t see me at milkbread ever again. I’m surprised they’re still standing.
Timothy Meador
Bad coffee, missing half the menu, and forgot our not worth waiting for and dry chicken biscuit when we ordered - and made us pay for it when we flagged it their mistake?? Aside from a stale setting already, just would not recommend
Atmosphere: 2
Food: 2
Service: 2
Amy Transou
The coffee is good but the food takes FOREVER. I waited 30 minutes for a salad...a salad! And when I finally got it and took it back to my office, there was no dressing and the chicken (that I paid extra for) was refrigerator cold. I will NOT go back there for food. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Gina Miller
Milkbread employees are wonderful and friendly. Like their food but be prepared to be patient during breakfast and lunch times as this is a popular place. Some of their sandwich servings are small but so delicious. Always enjoy my food and service at this location. Milk chocolate donut is my go to snack/stress reliever.
Atmosphere: 5
Food: 5
Service: 5
Sean Edwards
The best, best, best BLT I've had. I can't recommend it enough. So good I finished it before I thought to take a picture.
Ordered online - have been to Milkbread once before and ABSOLUTELY LOVED the Original Sandwich which looked just like the picture from the menu ordering site. What I received was 3 small chicken bites that did not taste very good at all. The cauliflower was tasty but greasy.
Atmosphere: 4
Food: 2
Service: 5
Kim Welsh
I ordered online recently and couldn’t find the location but was very hard to find and had to get to work and had to cancel order , only refunded for the coffee but not beignets which cost more due to the food already being made per manager wouldn’t not even give store credit won’t go back to that location not good customer service .
Atmosphere: 1
Food: 3
Service: 1
Gustavo Henrique Borges de Oliveira
It is located inside the Duke Energy building
Atmosphere: 5
Food: 5
Service: 5
Doris Tan
First time ordered a Grain Bowl. Turned out to be yummy. Love the drizzle over the avocado and jammy egg. Also liked the flavor of the sauce that's on the side.
A suggestion - maybe offer a softer option for base like cauliflower rice, plain rice or something else like a bed of greens instead of the crispy rice. While crispy rice is fun to eat, it's harder and challenging to chew for someone like me who doesn't eat cereal at all. It's taking me twice as long to go through this bowl.
This was a pickup order so didn't fill in Service & Atmosphere. Food was ready at time stated online.
Food: 4
Anna-Marie Walsh
The first time we tried this new location in uptown, we ordered eight meals for a work event. I ordered the Kale Caesar salad. there was no dressing, it was just a bowl of dry kale leaves with some bread crumbs on it. There was no dressing on the side, it was just a dry bowl of kale. This morning I tried the new location again for the second time. I waited 15 minutes for mushroom toast. The toast was inedible, because it was so burnt. What a waste of time and money. I started to ask for my money back and then suddenly my toast was ready. But burnt, I guess that's why it took so long. Unfortunately, I don't recommend this place until they get their kinks ironed out. There's too many other great places in the area that have their act together.
Don’t look to get your order in a timely or orderly manner (this is an ongoing problem at the uptown location). My friend and I ordered the same food item with me being second and two other customers behind me. Everyone got their orders , including the online orders before me. My wait for my orders was close to 10 minutes afterwards (might have been a longer wait if the cashier did not go see what was the hold) . The fries were old and cold, the chicken strips were the size of chicken nuggets. Very disappointing!
Food: 1
This is a generous 2 star rating. Ordered the OG sandwich to go like many times before and my guess is that I got yesterday's chicken that's been left out overnight. Dry, stringy, weirdly chewy, cold. I'll stick to the Davidson location if I'm giving it another chance.
Atmosphere: 3
Food: 1
Service: 4
Um… a lot has changed in a bad way. I waited almost 30 minutes for my order and the Hot Dip sandwich was cold, chicken wasn’t breaded— what little breading that was on there, was soggy. The Mac and cheese has also changed for the worst. It used to be a “textured” white cheddar that I enjoyed, now it tastes equivalent to Velveeta. This place used to be phenomenal.
Atmosphere: 4
Food: 1
Service: 2
I ordered spicy nuggets and fries for lunch. Didn’t get my fries. Order was over 35 minutes late from pickup time. Nuggets are drenched in buffalo sauce to the point the box is collapsing. Staff is nice but clearly understaffed.
Food: 2
The morning bagel is fantastic! Great place inside the duke building.
Atmosphere: 5
Food: 5
Service: 5
This milk bread location is terrible. Nothing on the staff - the ladies who work here are very kind.
Anyways, I went once a few months ago & ordered an iced vanilla latte, but it was too bitter for me & also was $7 or $8.
I went again today and got a hot vanilla latte & their sourdough bagel. Here are 3 things that went wrong:
1. The bagel is $4 & an extra $1 for cream cheese making it $5. A ready made bagel & cream cheese for $5??? The same price as a simple latte???
2. The wait time between getting my coffee & getting my bagel was atrocious. I got my hot latte as soon as I paid & got my bagel 10 mins later. I literally drank 3/4 of my latte by the time I got my bagel.
3. The bagel was terrible. I got an everything bagel & the seasonings kept sticking to my fingers. And I had to eat it like that because i was scared they wouldve gotten stuck in the crevices of my teeth & they 100% would have if I bit into it. Not to mention, the bagel was SOOO chewy. I could barely rip it with my hands. It didn’t look toasted, so if they didn’t toast it, why did it take 10 mins to come out??
With night swim & other coffee shops nearby, yeah you won’t see me at milkbread ever again. I’m surprised they’re still standing.
Bad coffee, missing half the menu, and forgot our not worth waiting for and dry chicken biscuit when we ordered - and made us pay for it when we flagged it their mistake?? Aside from a stale setting already, just would not recommend
Atmosphere: 2
Food: 2
Service: 2
The coffee is good but the food takes FOREVER. I waited 30 minutes for a salad...a salad! And when I finally got it and took it back to my office, there was no dressing and the chicken (that I paid extra for) was refrigerator cold. I will NOT go back there for food. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Milkbread employees are wonderful and friendly. Like their food but be prepared to be patient during breakfast and lunch times as this is a popular place. Some of their sandwich servings are small but so delicious. Always enjoy my food and service at this location. Milk chocolate donut is my go to snack/stress reliever.
Atmosphere: 5
Food: 5
Service: 5
The best, best, best BLT I've had. I can't recommend it enough. So good I finished it before I thought to take a picture.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered online - have been to Milkbread once before and ABSOLUTELY LOVED the Original Sandwich which looked just like the picture from the menu ordering site. What I received was 3 small chicken bites that did not taste very good at all. The cauliflower was tasty but greasy.
Atmosphere: 4
Food: 2
Service: 5
I ordered online recently and couldn’t find the location but was very hard to find and had to get to work and had to cancel order , only refunded for the coffee but not beignets which cost more due to the food already being made per manager wouldn’t not even give store credit won’t go back to that location not good customer service .
Atmosphere: 1
Food: 3
Service: 1
It is located inside the Duke Energy building
Atmosphere: 5
Food: 5
Service: 5
First time ordered a Grain Bowl. Turned out to be yummy. Love the drizzle over the avocado and jammy egg. Also liked the flavor of the sauce that's on the side.
A suggestion - maybe offer a softer option for base like cauliflower rice, plain rice or something else like a bed of greens instead of the crispy rice. While crispy rice is fun to eat, it's harder and challenging to chew for someone like me who doesn't eat cereal at all. It's taking me twice as long to go through this bowl.
This was a pickup order so didn't fill in Service & Atmosphere. Food was ready at time stated online.
Food: 4
The first time we tried this new location in uptown, we ordered eight meals for a work event. I ordered the Kale Caesar salad. there was no dressing, it was just a bowl of dry kale leaves with some bread crumbs on it. There was no dressing on the side, it was just a dry bowl of kale. This morning I tried the new location again for the second time. I waited 15 minutes for mushroom toast. The toast was inedible, because it was so burnt. What a waste of time and money. I started to ask for my money back and then suddenly my toast was ready. But burnt, I guess that's why it took so long. Unfortunately, I don't recommend this place until they get their kinks ironed out. There's too many other great places in the area that have their act together.
Atmosphere: 3
Food: 1
Service: 3
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