Very disappointing experience. The customer service was the worst—staff were not friendly or welcoming at all. They failed to inform us in advance that they were out of basic pizza ingredients, which should normally be in stock. The store officially closes at 10 PM, and we arrived around 8:45 PM, yet the staff were already rushing to shut down. They started putting chairs on tables and cleaning up even after we told them we were dining in. This made us feel rushed and unwelcome. Overall, a very unprofessional and unpleasant experience. I would not recommend this place based on the poor service alone.
KEVIN ALLEN JONES
I was completely ignored by the staff as they proceeded to help a family that behind me
Atmosphere: 1
Food: 1
Service: 1
WaitStaff Soulutions
I just left working an event that we couldn't eat at, and this was the perfect place we came across, to have the most best pizza I've had in a long time 😋. The staff had amazing energy, after a very bad working environment! I would definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
DeAshleigh Bradshaw
First time trying MOD pizza and Dee was amazing! His customer service was impeccable and the food was absolutely delicious. Thank you for such outstanding customer service and being patient!
Atmosphere: 5
Food: 5
Service: 5
Carter Mahoney
I had forgotten why I stopped going here but now I remember. You have to wait FOREVER for your order, I get getting a lot of orders in is hard but having to wait 30min past the posted pick up time with no communication is unacceptable
Atmosphere: 1
Food: 4
Service: 1
Ashley Hill
I usually do not leave reviews, but I went to mod for lunch and they were slammed with people and online orders. Honestly should of had more staff but What stood out to me was the hi and smile that came from guy in front. Very warming and when I reached him to start my order he made my experience wonderful even shared a laugh with him and my son. This was my first visit to Mod and I will be back because of this guy. His name was Dee. He was very nice and professional and kept a smile from time I entered till time I left. Keep up the work Dee
Atmosphere: 5
Food: 5
Service: 5
Gwap Life
I love the strawberry hill location it is always clean always nice people but the Gm they have there Dee made me and my daughter experience over the top. Even with a packed house he lead correctly I see why is the Gm. Great service Dee. Thanks for the mod rewards
Atmosphere: 5
Food: 5
Service: 5
vicky Locklear
Great pizza and services
Atmosphere: 5
Food: 5
Service: 5
Alex Tyson
Rob always cooks my pizza to perfection the way I request it
Food: 5
Maria Alejandra Blanzaco
These folks are fantastic, and their pizza is super tasty! You can customize your pizza with all the options you love. Plus, the dough is so thin and crunchy—yum!
Horrible customer service. They sent me just crust when I ordered the cheese pizza. Refused to do anything about it and was very rude over the phone. Blamed it me.
Food: 1
Service: 1
Jack Criswell
For a walk up pizza place it seems like not one person on the staff has ever made a pizza in their lives. The first staff member put about 5 pounds of cheese on and then had to throw it away because it was too much. She was then told by other coworkers to not make another one. We ordered two pizzas and they made one but didn’t make the other until after making the pizzas for people behind us in line who hadn’t even paid yet and then being reminded about the pizza. Ps. Avery on the staff was doing a good job and clearly doing most of the work.
Atmosphere: 3
Food: 3
Thomas Sanford
My favorite pizza place.
Atmosphere: 5
Food: 5
Service: 5
Michelle Aughtry
Shout out to the staff here at Mod Pizza I just got a pizza from there 30 mins before they closed and the staff was SUPER COOL and very nice I appreciate the wonderful service and the kind ppl that work there!!! The pizza was excellent too!!
Shawn C
The staff was amazing and the pizza was really good and filling
Very disappointing experience. The customer service was the worst—staff were not friendly or welcoming at all. They failed to inform us in advance that they were out of basic pizza ingredients, which should normally be in stock. The store officially closes at 10 PM, and we arrived around 8:45 PM, yet the staff were already rushing to shut down. They started putting chairs on tables and cleaning up even after we told them we were dining in. This made us feel rushed and unwelcome. Overall, a very unprofessional and unpleasant experience. I would not recommend this place based on the poor service alone.
I was completely ignored by the staff as they proceeded to help a family that behind me
Atmosphere: 1
Food: 1
Service: 1
I just left working an event that we couldn't eat at, and this was the perfect place we came across, to have the most best pizza I've had in a long time 😋. The staff had amazing energy, after a very bad working environment! I would definitely recommend this place!
Atmosphere: 5
Food: 5
Service: 5
First time trying MOD pizza and Dee was amazing! His customer service was impeccable and the food was absolutely delicious. Thank you for such outstanding customer service and being patient!
Atmosphere: 5
Food: 5
Service: 5
I had forgotten why I stopped going here but now I remember. You have to wait FOREVER for your order, I get getting a lot of orders in is hard but having to wait 30min past the posted pick up time with no communication is unacceptable
Atmosphere: 1
Food: 4
Service: 1
I usually do not leave reviews, but I went to mod for lunch and they were slammed with people and online orders. Honestly should of had more staff but What stood out to me was the hi and smile that came from guy in front. Very warming and when I reached him to start my order he made my experience wonderful even shared a laugh with him and my son. This was my first visit to Mod and I will be back because of this guy. His name was Dee. He was very nice and professional and kept a smile from time I entered till time I left. Keep up the work Dee
Atmosphere: 5
Food: 5
Service: 5
I love the strawberry hill location it is always clean always nice people but the Gm they have there Dee made me and my daughter experience over the top. Even with a packed house he lead correctly I see why is the Gm. Great service Dee. Thanks for the mod rewards
Atmosphere: 5
Food: 5
Service: 5
Great pizza and services
Atmosphere: 5
Food: 5
Service: 5
Rob always cooks my pizza to perfection the way I request it
Food: 5
These folks are fantastic, and their pizza is super tasty! You can customize your pizza with all the options you love. Plus, the dough is so thin and crunchy—yum!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Horrible customer service. They sent me just crust when I ordered the cheese pizza. Refused to do anything about it and was very rude over the phone. Blamed it me.
Food: 1
Service: 1
For a walk up pizza place it seems like not one person on the staff has ever made a pizza in their lives. The first staff member put about 5 pounds of cheese on and then had to throw it away because it was too much. She was then told by other coworkers to not make another one. We ordered two pizzas and they made one but didn’t make the other until after making the pizzas for people behind us in line who hadn’t even paid yet and then being reminded about the pizza.
Ps. Avery on the staff was doing a good job and clearly doing most of the work.
Atmosphere: 3
Food: 3
My favorite pizza place.
Atmosphere: 5
Food: 5
Service: 5
Shout out to the staff here at Mod Pizza I just got a pizza from there 30 mins before they closed and the staff was SUPER COOL and very nice I appreciate the wonderful service and the kind ppl that work there!!! The pizza was excellent too!!
The staff was amazing and the pizza was really good and filling
Atmosphere: 5
Food: 5
Service: 5
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