Noodles and Company

8016 Providence Rd, Charlotte
(704) 752-7803

Recent Reviews

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Adrienne Geffen

The staff here are the best and always greeting us as we are regulars and vip members and one of them thank u for making our experiences at the noodles and company aberetum special to me and my wife

Emily thanks for all you do

Atmosphere: 5

Food: 5

Service: 5

Darsh Shah

Kostas and Alexis were very kind and helpful and their service and mood was great!

Atmosphere: 5

Food: 5

Service: 5

Rishi Bhargava

Service was great! And the food was even better! Alexis and Kostas were excellent!

Atmosphere: 5

Food: 5

Service: 5

Sujay Datla

Alexis and Kostas were great. The food was even better, definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Asish Bandanadam

We had an amazing time and Kostas and Alexis were very helpful. We were first time customers, and they were great assistance! I hope to come here again!

Atmosphere: 5

Food: 5

Service: 5

Norman Snyder

A high carb meal, to be sure. But the variety of spices and ingredients—chicken, broccoli, for example—made this a real surprise. Delicious and plentiful. I suppose this would be classified as fast casual, in that you order at the register, and have a seat at one of the roomy tables. I appreciated that there was no blaring music. Nice quiet place.

Atmosphere: 4

Food: 5

Service: 5

Melissa Holko

We had the absolute best experience here - the general manager is phenomenal. I have NEVER received such incredible service at a restaurant where you order at the register. From the moment we walked in the door, we were greeted with a cheery welcome. Our to go order wasn’t ready so he promptly updated us on where we were in the queue and said he would expedite to get our meal right out to us. While we waited, he offered a fountain drink for the inconvenience. He checked on us throughout the meal, helped us get everything cleaned up and helped us (and our leftovers out the door). It was like dining at a friend’s house, not a corporate franchise. This man did everything by the customer service book and then some. Just when I thought there was nothing he could do to make the experience better, he did something more. The restaurant felt relaxed and the employees were happy & friendly, likely a testament to his leadership. The food was decent but the service is what would bring us back again.

Atmosphere: 5

Food: 4

Service: 5

JENJEN

Excellent food and customer service!

Atmosphere: 5

Food: 5

Service: 5

b bordley

1st time and found out ny family now works there. So Im even more proud to dine their. In life ppl make mistakes we all need second opportunities to become better than our previous selves. This owner gave that cbamce so I will always support. Giving back is ny service and mantra that I live by. Pay it forward when you guve back, it shifts God and thw atmosphere.

Atmosphere: 4

Food: 4

Service: 5

Marisol Arriola

The food was good, and awesome customer service skills by Marquette. Very friendly and professional!

Atmosphere: 5

Food: 5

Service: 5

Chris Daley

The staff was nice and the restaurant was clean but the food quality was poor considering the price. The amount of protein in the Korean bowl was pathetic and the cilantro was full of stems.

Will not be back due to this.

Atmosphere: 4

Food: 2

Service: 5

Tiffany Flood

I would like to say the food came out excited well , I do feel it is less food then pre-Covid . Which it is hard to understand how restaurants such as Noodles and company can charge more for less food . My main reason for leaving a review is not for the quality of the food but I experienced where my food was made incorrectly . I went to speak with the manager about the incorrectly made food and he asked me for the incorrect made meal and tossed it in the trash and offered to remake the order as I initially ordered it . It was the lack of communication to inform me that if he was to remake it then he would trash the other order . If I was informed of that I would have been able to make a more informed decision in whether or not I want to return the food as ordering simply noodles is the same price as ordering a noodle bowel full of sauce vegetables etc . Just lack of communication that made the experience unpleasant. The manager informed me the owner requires freshly wrongly made food to be thrown away so the customer does not receive two meals and to keep the homeless away . Any establishment with owners with this mindset I can not patronize . If the throwing away of the order is the policy inform the customer upon returning and then the customer can decide to keep the wrongly made food or to give it back and have it remade . Better transparency when it comes to pricing for customers to understand the pricing would be appreciated. For these reasons I would not recommend patronizing this establishment with these type of practices .

Atmosphere: 3

Food: 4

Service: 2

Ian Shaw

This place is dirty, the furniture is very worn. Soda machine has most drink options unavailable. It’s gone down hill with all the other great restaurants and eateries around

Atmosphere: 1

Food: 3

Service: 2

Ben G

The food here is below grade. Made the mistake of coming here instead of the other noodle place, Nothing but noodles. Ordered pad Thai. Had a terrible thin carmel color sauce with no flavor, no Thai basil, minimal peanuts and fake eggs. Barely edible and you could make it at home with a cheap noodle pack of you really wanted it.

Atmosphere: 1

Food: 1

Service: 2

Santoni Morrison

Noodles over cooked spinach over cooked chicken over cooked just a waist of money never again

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