Ordered the deluxe grilled chicken and fries.Tje chicken sandwich was ok,but the fries were ( not exaggerating)cold and hard as if they were left out overnight.Sometimes I wonder if some of these restaurants intentionally give bad food
Food: 1
Bonny Boswell
I just turned 70 and have been going to The Open Kitchen since I was a child. My family always went during the Christmas holidays for dinner and then looking at Christmas displays uptown. The atmosphere has not changed in all these years and I still love the food. I hope it continues to make others happy for many years.
Atmosphere: 5
Food: 5
Service: 5
Jazmine Estevez
I had a terrible experience at this restaurant from beginning to ending! We had a reservation at 7pm for a party of 11. We got there on time and was seated. The waitress did not come to our table for 15 minutes to take our drink order. 15 min after that another waitress came to our table and stated that the previous waitress had lost our drink order and she needed to retake it. We then got our drinks around 7:40pm. Once we got our drink orders the waitress walked away and did not come back for 10 minutes to take our food order! This waitress was so confused about our food order it took her 15 minutes to write everything down. We then got our food around 8:20pm. The waitress was serving our food and she dropped a whole TRAY of hot food on my 3 year old nephew. My nephew was screaming and his back was burning. The waitress did apologize but not once did the manager/ owner come out and apologize to us. 4 of us ordered lasagna and it was so disgusting it taste like it was store bought or frozen. We all sent our lasagna back. The cheese on the pizza was absolutely disgusting and taste like it was microwaved. The complimentary bread was soft but cold. The alfredo sauce taste like it was canned.When it was time to pay our tab the waitress informed us that the owner had comped our meal because of the incident that happened with my nephew. We still left this waitress a $60 tip after such a terrible experience. As we were walking out the door the owner/manager run up to us screaming " you didn't pay your bill". We argued with this man for about twenty minutes and he still insisted we pay for our bill because apparently he never told the waitress to comp the whole party, only to comp my sisters check since it was her son that the food fell on. We went inside to pay and he asked the waitress for our tabs and she told him " you told me to comp their meals" . The owner/ manager then told the waitress well now you're going to pay for their food out of your tips. We then insisted that we pay because we felt bad for the waitress and he said no for us to leave.I will never go back to this restaurant ! He is very unprofessional and we felt discriminated against because of our skin color.
Atmosphere: 1
Food: 1
Service: 1
T B
Very much legendary. Must visit if in Charlotte.
Atmosphere: 5
Food: 5
Service: 5
akevia mccullough
It's OK the seasoning is very elderly but that over all Italian kitchen vibe is there
Atmosphere: 4
Food: 3
Service: 4
Jazmine Michelle Estevez
I had a terrible experience at this restaurant from beginning to ending! We had a reservation at 7pm for a party of 11. We got there on time and was seated. The waitress did not come to our table for 15 minutes to take our drink order. 15 min after that another waitress came to our table and stated that the previous waitress had lost our drink order and she needed to retake it. We then got our drinks around 7:40pm. Once we got our drink orders the waitress walked away and did not come back for 10 minutes to take our food order! This waitress was so confused about our food order it took her 15 minutes to write everything down. We then got our food around 8:20pm. The waitress was serving our food and she dropped a whole TRAY of hot food on my 3 year old nephew. My nephew was screaming and his back was burning. The waitress did apologize but not once did the manager/ owner come out and apologize to us. 4 of us ordered lasagna and it was so disgusting it taste like it was store bought or frozen. We all sent our lasagna back. The cheese on the pizza was absolutely disgusting and taste like it was microwaved. The complimentary bread was soft but cold. The alfredo sauce taste like it was canned.
When it was time to pay our tab the waitress informed us that the owner had comped our meal because of the incident that happened with my nephew. We still left this waitress a $60 tip after such a terrible experience. As we were walking out the door the owner/manager run up to us screaming " you didn't pay your bill". We argued with this man for about twenty minutes and he still insisted we pay for our bill because apparently he never told the waitress to comp the whole party, only to comp my sisters check since it was her son that the food fell on. We went inside to pay and he asked the waitress for our tabs and she told him " you told me to comp their meals" . The owner/ manager then told the waitress well now you're going to pay for their food out of your tips. We then insisted that we pay because we felt bad for the waitress and he said no for us to leave.
I will never go back to this restaurant ! He is very unprofessional and we felt discriminated against because of our skin color.
Patti Norwood
I have not been to this fine establishment since I was a child. It was so familiar. I wanted my husband to try it. It is so much better than any restaurant chain around! Give it a try!
They were here before the internet, and still in business because of great food and service.
Atmosphere: 5
Food: 5
Service: 5
B
A classic! Been coming here for years and it never disappoints. The food is so good and the atmosphere is unique and charming. It’s important to continue supporting local restaurants like this in Charlotte since everything changes so quickly. We will continue to come back every chance we get! Try the Chicken Barcelona for an absolute treat!
Dropped in for lunch. I was recommended the meatball sub by a good friend. It was one of the best I have had. Good portions. Nice ambiance. Can't wait to take my family with me for a visit.
Atmosphere: 5
Food: 5
Service: 5
Madame Tulipia
We got the lasagna and it was amazing...got the Caesar salad and bread also very good and the cheesecake was the bomb..they even have Greek beer!
Atmosphere: 5
Food: 5
Service: 5
My Account
Sadly, my pizza was reminiscent of the cafeteria pizza from my childhood elementary school. Wish I liked this place, but sadly did not.
Beautiful!
Atmosphere: 5
Food: 5
Service: 5
Ordered the deluxe grilled chicken and fries.Tje chicken sandwich was ok,but the fries were ( not exaggerating)cold and hard as if they were left out overnight.Sometimes I wonder if some of these restaurants intentionally give bad food
Food: 1
I just turned 70 and have been going to The Open Kitchen since I was a child. My family always went during the Christmas holidays for dinner and then looking at Christmas displays uptown. The atmosphere has not changed in all these years and I still love the food. I hope it continues to make others happy for many years.
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at this restaurant from beginning to ending! We had a reservation at 7pm for a party of 11. We got there on time and was seated. The waitress did not come to our table for 15 minutes to take our drink order. 15 min after that another waitress came to our table and stated that the previous waitress had lost our drink order and she needed to retake it. We then got our drinks around 7:40pm. Once we got our drink orders the waitress walked away and did not come back for 10 minutes to take our food order! This waitress was so confused about our food order it took her 15 minutes to write everything down. We then got our food around 8:20pm. The waitress was serving our food and she dropped a whole TRAY of hot food on my 3 year old nephew. My nephew was screaming and his back was burning. The waitress did apologize but not once did the manager/ owner come out and apologize to us. 4 of us ordered lasagna and it was so disgusting it taste like it was store bought or frozen. We all sent our lasagna back. The cheese on the pizza was absolutely disgusting and taste like it was microwaved. The complimentary bread was soft but cold. The alfredo sauce taste like it was canned.When it was time to pay our tab the waitress informed us that the owner had comped our meal because of the incident that happened with my nephew. We still left this waitress a $60 tip after such a terrible experience. As we were walking out the door the owner/manager run up to us screaming " you didn't pay your bill". We argued with this man for about twenty minutes and he still insisted we pay for our bill because apparently he never told the waitress to comp the whole party, only to comp my sisters check since it was her son that the food fell on. We went inside to pay and he asked the waitress for our tabs and she told him " you told me to comp their meals" . The owner/ manager then told the waitress well now you're going to pay for their food out of your tips. We then insisted that we pay because we felt bad for the waitress and he said no for us to leave.I will never go back to this restaurant ! He is very unprofessional and we felt discriminated against because of our skin color.
Atmosphere: 1
Food: 1
Service: 1
Very much legendary. Must visit if in Charlotte.
Atmosphere: 5
Food: 5
Service: 5
It's OK the seasoning is very elderly but that over all Italian kitchen vibe is there
Atmosphere: 4
Food: 3
Service: 4
I had a terrible experience at this restaurant from beginning to ending! We had a reservation at 7pm for a party of 11. We got there on time and was seated. The waitress did not come to our table for 15 minutes to take our drink order. 15 min after that another waitress came to our table and stated that the previous waitress had lost our drink order and she needed to retake it. We then got our drinks around 7:40pm. Once we got our drink orders the waitress walked away and did not come back for 10 minutes to take our food order! This waitress was so confused about our food order it took her 15 minutes to write everything down. We then got our food around 8:20pm. The waitress was serving our food and she dropped a whole TRAY of hot food on my 3 year old nephew. My nephew was screaming and his back was burning. The waitress did apologize but not once did the manager/ owner come out and apologize to us. 4 of us ordered lasagna and it was so disgusting it taste like it was store bought or frozen. We all sent our lasagna back. The cheese on the pizza was absolutely disgusting and taste like it was microwaved. The complimentary bread was soft but cold. The alfredo sauce taste like it was canned. When it was time to pay our tab the waitress informed us that the owner had comped our meal because of the incident that happened with my nephew. We still left this waitress a $60 tip after such a terrible experience. As we were walking out the door the owner/manager run up to us screaming " you didn't pay your bill". We argued with this man for about twenty minutes and he still insisted we pay for our bill because apparently he never told the waitress to comp the whole party, only to comp my sisters check since it was her son that the food fell on. We went inside to pay and he asked the waitress for our tabs and she told him " you told me to comp their meals" . The owner/ manager then told the waitress well now you're going to pay for their food out of your tips. We then insisted that we pay because we felt bad for the waitress and he said no for us to leave. I will never go back to this restaurant ! He is very unprofessional and we felt discriminated against because of our skin color.
I have not been to this fine establishment since I was a child. It was so familiar. I wanted my husband to try it. It is so much better than any restaurant chain around! Give it a try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Meat Sauce, Sauce, Dressing, Dinner Salad, Chicken Parmigiana
They were here before the internet, and still in business because of great food and service.
Atmosphere: 5
Food: 5
Service: 5
A classic! Been coming here for years and it never disappoints. The food is so good and the atmosphere is unique and charming. It’s important to continue supporting local restaurants like this in Charlotte since everything changes so quickly. We will continue to come back every chance we get! Try the Chicken Barcelona for an absolute treat!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dropped in for lunch. I was recommended the meatball sub by a good friend. It was one of the best I have had. Good portions. Nice ambiance. Can't wait to take my family with me for a visit.
Atmosphere: 5
Food: 5
Service: 5
We got the lasagna and it was amazing...got the Caesar salad and bread also very good and the cheesecake was the bomb..they even have Greek beer!
Atmosphere: 5
Food: 5
Service: 5
Sadly, my pizza was reminiscent of the cafeteria pizza from my childhood elementary school. Wish I liked this place, but sadly did not.
Atmosphere: 3
Food: 1
Service: 4
Parking: Small limited parking lot
Atmosphere: 5
Food: 5
Service: 5
Great italian food. A Charlotte landmark!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Fried Calamari, Mama's Supreme Pizza, Chicken Parmigiana