Open Rice Metropolitan

Best Dim Sum in Charlotte.

The service here is very poor. The waitress knew very little about the menu. She never came to refill drinks or inquire about the food. The entrees were nasty, as well. I would understand if the restaurant was busy, but they only had three tables seated. Never again.

Love this place. The dim sum is so delicious. Its better to go with a group of people to try more plates and share.

Frequented here often before but what a disappointment our most recent meal was. Ordered the beef/broccoli- had to send it back because it was so salty. They said they made a new plate, and guarantee you, they just reheated what we sent back. The bang bang shrimp used to be so good, but it came out lukewarm and the shrimp tasted like it was yesterday’s leftovers. They maintained a star because the dim sum was still ok.
Special note- they don’t publicly let you know that they charge you a 3% surcharge if you use your credit card. It’s not on a wall, not on a menu. You see a separate cash price and card price when you pay.

I forgot to take a photo of the food before diving in, but that just goes to show how delicious the food was! Phil was our amazing sever, and did a great job with explaining the menu to us. Highly recommend the Laksa Malaysian Curry, very flavorful and tasty. Expect large portions too! (:

This is a hidden gem!!! Food was absolutely delicious. I had the Laksa Malaysian curry and it was very flavorful. Would definitely recommend this place and come back

This is worth the trip and excellent with allergies! Celiac and no trouble. Small but good menu.

My favorite Dim Sum place.

Atmosphere: 5

Food: 5

Service: 5

The food tasted pretty good, and the service was excellent. The staff pushing the cart were especially attentive and very patient. However, there are two points that make me hesitant to return. First, the prices are inflated—one plate of chicken feet (with only three pieces) costs $8, while in New York or the DMV area, it would be at most $6. Second, they charged a 20% gratuity for a party of four. I always thought gratuity was only automatically added for parties of six or more. This is really outrageous.

Atmosphere: 4

Food: 4

Service: 5

I came here to celebrate my sister's birthday. The atmosphere was very nice. The lighting was a bit dim as I prefer a very bright space, but it was comfortable.

The food was surprisingly very good. I love the pork in the fried rice...delicious!

We tried the potstickers both boiled and fried. I definitely prefer fried over the consistency of boiled.

✅️ Chicken and Broccoli
✅️ Shrimp with Pork Fried Rice
⭐️⭐️⭐️ Udon with Black Pepper Sauce
⭐️⭐️⭐️ Jumbo Lump Crab with Shrimp Fried Rice - unfortunately it wasn't as tasty as anticipated
⭐️⭐️⭐️ Crab Rangoon

Overall the place is definitely nice to visit. I loved the pork fried rice so much, I went back later in the week for more. While there I decided to try the fried chicken and omg...hard pass. It was disappointingly flavorless.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Shrimp Fried Rice

Good food .... good service ?

Atmosphere: 3

Food: 4

Service: 4

Dim sum was pretty good. Love that the do the carts on weekends. Ordered dishes too and they were all fantastic and reminded me of the old school Chinese food I ate growing up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dim Sum

Great food, authenticate cantonese / Honk Kong style and taste

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pan Fried Turnip Cake, Dim Sum

Modern and clean atmosphere. Service was amazing. Food was fresh. Our party of 5 really enjoyed our meal and the overall experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dim Sum

This was my first time at open rice and I would definitely go back again soon. Everything we got was amazing, especially the crab ragoons and the fried rice.

Atmosphere: 5

Food: 5

Service: 5