Scott our waiter was amazing! Great food and customer service, 10\\10 would recommend for great authentic Italian food.
Atmosphere: 5
Food: 5
Service: 5
DeLisa Tolbert
Went for a birthday lunch with work team. Parking was a breeze, food was delicious and nice service. Will definitely be back for dinner.
Atmosphere: 5
Food: 5
Service: 5
Yuriy Koghuch
Very friendly and good place to have a dinner
Atmosphere: 5
Food: 5
Service: 5
Torey Lavish
Towed my coworkers car (who also works at stovehouse)… when she went to ask about it they said we know you’ve been parking here so we towed it.. they knew it was her and someone that worked at stovehouse so it would’ve been polite to give a heads up or ask her to move her car. We had no idea we weren’t allowed to utilize the (very empty) parking lot. Additionally when they first opened they came by our business with pizzas and said they wanted us to support each other. We asked if they would deliver /walk the food over to us (again we’re also in stovehouse) if we ordered it (we don’t really have breaks where we could go walk over there on busy days) they said absolutely! We’ve called multiple times to try and do that and support their new business and they say they don’t do that. I also don’t think towing other businesses employees when you know who it is - is very supportive of you. I had been there several times as well as suggested Luca to MANY clients but definitely will not be doing so anymore. They could’ve made it right with my coworker and chose to be petty instead.
Atmosphere: 1
Food: 5
Service: 1
shital dalsania
We ordered a few apps and a salad…. The food did not wow me, rather overpriced and the taste was average
Siano burrato- there was no peach in the burrato
Carpaccio di Polpo- was expecting a flatbread but it was cut into small Bread sticks with marinara
Panzanella Salad - did not meet my expectations..
Atmosphere: 5
Food: 3
Service: 5
blake leggett
I love Osteria LuCa and could have written a positive review years ago. It took a recent over-the-top positive customer service experience to prompt me to finally write one.
The food is fabulous and always consistent. I rarely order chicken when I go out to eat because it seems a little plain for a meal out. I ordered their half roasted chicken on a lark and now have to force myself to order something different when I go. It is THAT good! Everything I’ve ever had has been delicious and I think my friends/family would agree.
To keep this brief, I’ll just share the key info from my dinner out last week: they REALLY care about their customers’ experience and go way beyond reasonable expectations to provide stellar customer service.
So, go for the food, go for the experience, but GO!
Atmosphere: 5
Food: 5
Service: 5
Nicole K
Lots of gluten free options!
Atmosphere: 5
Food: 5
Service: 5
Jaime Giron
First time dining here with a group of friends. It was super lively and busy. Everything was excellent! Trish was a fun and hospitable start to our experience. The food, drinks, and service were top notch! Will definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Max Hvasta
Came last night for dinner with a reservation for 4 at 7pm. They were packed and unfortunately we didn’t get sat until 40 ish or so minutes after our reservation time. Overall, we did have a lot of hiccups with dishes coming out wrong and the wait but management and front of house was very professional and apologetic. They were so kind as to comp our meal AND give us a gift card. We really appreciated them making it right for us and as someone in the service industry I understand stuff happens. Will definitely be back. Despite some of the issues, all the food was good even if it did have to be remade. Halibut and bread pudding were bomb. Can’t wait to come try more of the food and good service.
Once again this place doesn’t fail to impress me! 😋
Michelle Talaski-Knobloch
Food was absolutely delicious and our server took very good care of us. Once the place was full, it was very loud inside and hard to talk at our round table of 5.
Atmosphere: 4
Food: 5
Service: 5
Jennifer Wei
I have been coming here for a few years now. The service is phenomenal. Food is always excellent. They update the menu seasonally (thank you!). Liz at the bar and Scott are consummate professionals. I come back often lately because of Liz. She's a great bartender. Today I had the seafood stew!
Atmosphere: 5
Food: 5
Service: 5
3D VR Walkthrough Charlotte
Good time, unique and simple dishes. Will go back again
Atmosphere: 5
Food: 5
Service: 5
john dbs
Fun dining experience with friendly staff! Delicious food.
Scott our waiter was amazing! Great food and customer service, 10\\10 would recommend for great authentic Italian food.
Atmosphere: 5
Food: 5
Service: 5
Went for a birthday lunch with work team. Parking was a breeze, food was delicious and nice service. Will definitely be back for dinner.
Atmosphere: 5
Food: 5
Service: 5
Very friendly and good place to have a dinner
Atmosphere: 5
Food: 5
Service: 5
Towed my coworkers car (who also works at stovehouse)… when she went to ask about it they said we know you’ve been parking here so we towed it.. they knew it was her and someone that worked at stovehouse so it would’ve been polite to give a heads up or ask her to move her car. We had no idea we weren’t allowed to utilize the (very empty) parking lot. Additionally when they first opened they came by our business with pizzas and said they wanted us to support each other. We asked if they would deliver /walk the food over to us (again we’re also in stovehouse) if we ordered it (we don’t really have breaks where we could go walk over there on busy days) they said absolutely! We’ve called multiple times to try and do that and support their new business and they say they don’t do that. I also don’t think towing other businesses employees when you know who it is - is very supportive of you. I had been there several times as well as suggested Luca to MANY clients but definitely will not be doing so anymore. They could’ve made it right with my coworker and chose to be petty instead.
Atmosphere: 1
Food: 5
Service: 1
We ordered a few apps and a salad…. The food did not wow me, rather overpriced and the taste was average
Siano burrato- there was no peach in the burrato
Carpaccio di Polpo- was expecting a flatbread but it was cut into small
Bread sticks with marinara
Panzanella Salad - did not meet my expectations..
Atmosphere: 5
Food: 3
Service: 5
I love Osteria LuCa and could have written a positive review years ago. It took a recent over-the-top positive customer service experience to prompt me to finally write one.
The food is fabulous and always consistent. I rarely order chicken when I go out to eat because it seems a little plain for a meal out. I ordered their half roasted chicken on a lark and now have to force myself to order something different when I go. It is THAT good! Everything I’ve ever had has been delicious and I think my friends/family would agree.
To keep this brief, I’ll just share the key info from my dinner out last week: they REALLY care about their customers’ experience and go way beyond reasonable expectations to provide stellar customer service.
So, go for the food, go for the experience, but GO!
Atmosphere: 5
Food: 5
Service: 5
Lots of gluten free options!
Atmosphere: 5
Food: 5
Service: 5
First time dining here with a group of friends. It was super lively and busy. Everything was excellent! Trish was a fun and hospitable start to our experience. The food, drinks, and service were top notch! Will definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Came last night for dinner with a reservation for 4 at 7pm. They were packed and unfortunately we didn’t get sat until 40 ish or so minutes after our reservation time. Overall, we did have a lot of hiccups with
dishes coming out wrong and the wait but management and front of house was very professional and apologetic. They were so kind as to comp our meal AND give us a gift card. We really appreciated them making it right for us and as someone in the service industry I understand stuff happens. Will definitely be back. Despite some of the issues, all the food was good even if it did have to be remade. Halibut and bread pudding were bomb. Can’t wait to come try more of the food and good service.
Greatcservicecandcfood!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Once again this place doesn’t fail to impress me! 😋
Food was absolutely delicious and our server took very good care of us. Once the place was full, it was very loud inside and hard to talk at our round table of 5.
Atmosphere: 4
Food: 5
Service: 5
I have been coming here for a few years now. The service is phenomenal. Food is always excellent. They update the menu seasonally (thank you!). Liz at the bar and Scott are consummate professionals. I come back often lately because of Liz. She's a great bartender. Today I had the seafood stew!
Atmosphere: 5
Food: 5
Service: 5
Good time, unique and simple dishes. Will go back again
Atmosphere: 5
Food: 5
Service: 5
Fun dining experience with friendly staff! Delicious food.
Atmosphere: 5
Food: 5
Service: 5
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