Outback Steakhouse
8338 Pineville-Matthews Rd, Charlotte
(704) 759-9575
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8338 Pineville-Matthews Rd, Charlotte
(704) 759-9575
Ordered a steak cooked medium as a pickup order the side order all are good I am not a chef but it’s definitely not medium well
Food: 2
Sherwood, Jeremy, and Cora made us feel so special! The food was great and the service was better. Best outback in the area!!!
Atmosphere: 5
Food: 5
Service: 5
I only drink Coke Zero, but the careless server gave me a to-go cup of regular Coke that spiked my blood sugar like crazy. Thanks but no thanks! In addition. I was there for lunch but was charged for dinner price, $3 more! The people are nice here, but the quality of service is not.
Atmosphere: 4
Food: 4
Service: 1
Very good service and good. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Veterans Day is one of the most busiest day of the year for resturants but this does not mean customers should recieve very poor service. The male waiter/bartender provided terrible service to his bar customers.
He never spoke or initiated conversation after taking customers orders. This includes not checking to see drink refills were needed for anyone, checking to see if the food is to customer satisfaction, or asking customers if they needed anything else. He had enough time to laugh with his coworker though.
On the topic of drinks, customers needed to flag him down to ask a various times for drink refills but still they did not recieve them. Sadly, customers waited for 20 minutes or more for straws before asking another waitresses or waiters for them. This also includes needing to flag them down for to go boxes.
Luckily the manager, Ashley, had stepped in. She was attentive with everyone behind the bar. Making sure everyone got their refills and food, correcting wrong orders, initiated small conversation to calm down frustrated customers who were waiting over 45 minutes for a simple house salad or glass of water.
Atmosphere: 2
Food: 2
Service: 1
I wanted to take my veteran wife and her military female friend to Outback for Veterans Day because it’s her favorite restaurant. Instead we left after waiting 30 minutes for a table then another 30 minutes to not even be asked if we wanted a water. Every waiter/waitress walked in our area assisting our waitress but not a single one thought to ask if we needed drinks seeing how our waitress already had multiple complaints on her since we’d been there. Absolutely ridiculous to not only my wife but our 4 year old daughter and my wife’s female veteran friend.
Atmosphere: 1
Food: 1
Service: 1
Don't recommend visiting Outback on Veterans Day. A few servers on staff, crowds at the door, disorganized kitchen staff, long wait time for drinks, food, etc. The restaurant advertise Veterans Day specials, but management obviously unprepared to fulfill obligations.
Atmosphere: 1
Food: 1
Service: 1
The Victoria filets, 2 orders, were very good. They met our expectations. The salmon was overcooked.The sweet potato and the russet potato were excellent. The filets were cooked very well. The restaurant inside and outside is showing wear.
Atmosphere: 3
Food: 4
Service: 4
Take away order was ready when promised and delivered promptly, with a smile and friendly greeting. Very much appreciated! By the way, I ordered a ribeye but that was not an option listed below in the steaks. Only the center-cut sirloin was available as a “recommended” dish.
Food: 4
Service: 5
Recommended dishes: Outback Center-Cut Sirloin Party Platter 30 Oz, French Onion Soup, House Salad
Had an absolutely awesome time tonight 10/23/2025. Our servers were the best part Holly and Jeremy did a fantastic job of taking care of us !! It was my son’s 17th birthday he had a great birthday. Thank you guys so much !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion, Loaded Mashed Potatoes
Restaurantji Recommends
Great food and extremely efficient wait staff
Atmosphere: 4
Food: 5
Service: 5
Desmond is the absolute BEST! I've been going to this location for about 3 years now for lunch. Desmond is a bartender who handles the bar and the surrounding tables. He's such a gem. He knows my order by heart. The food is always fresh, hot, and prepared promptly. I'm always back to work within my lunch hour.
Atmosphere: 5
Food: 5
Service: 5
Outstanding ribs! Outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Dezi, the bartender, is the best! Great service, professional, and kind!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Dinner, Alice Springs Chicken, Kookaburra Wings
They have the best fried mushrooms......
SYDNEY SHROOMS......
ORDERED 3 DAYS STRAIGHT.
They are fried to perfection, crispy, golden and enough to be shared. They can be eaten alone or dipped in their savory spicy sauce......
Atmosphere: 4
Food: 5
Service: 4
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