Panera Bread
4400 Sharon Road Space VC-01, Charlotte
(980) 365-7999
Recent Reviews
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Every time Ive placed a pick up order my food was always ready on time and still warm. The food quality is always really good and the team there is super friendly. The manager (at least I think he is) gives amazing customer service and always has a smile on. I 100% recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Nobody was there to take orders. Some of the fountain drinks didn’t have syrup and the place was not well kept. Food is mediocre at best and not worth the price.
Atmosphere: 1
Food: 2
Service: 1
Very fast service, my order was completed quickly. Highly recommend the Chicken Wild Rice soup, I think it should be more hyped. However, my soup was EXTREMELY hot and took a while to cool down. My sandwich, the Chicken Chipotle Avocado Melt was amazing as always. Can never go wrong with Panera!
Atmosphere: 3
Food: 5
Service: 5
I love their French onion soup. I asked for extra cheese and they put the perfect amount
Waited 25 mins for cold soup that they left out up front because they didn’t wanna bother to find my
Atmosphere: 1
Food: 1
Service: 1
Get the bugs out! I went here to get food for my daughter. They had a big sign to use the self service computer. So I set up an account and ordered a grilled cheese and tomato soup. Then waited until the text came to pickup. But it was not there. Once I got someone's attention I was told they didn't have the soup. Changed the soup, but then opened the grilled cheese and they used a hard roll instead of bread. Back to the counter and was told they are out of bread. The bread was too hard for my daughter to eat. We had to give her food from someplace else.Other things on the menu had been grayed out but everything we ordered showed as available. The system also could have notified me since they made me signup to receive texts. This is not the fault of the workers, but I will not go back until they get the bugs worked out of this system or hire someone to take the orders.
Atmosphere: 3
Food: 1
Service: 1
I went here today at the mall and it took 30 minutes to get the food. When I got the food the lady spit in my face. I smelt something when I got my smoothie but I didn’t think anything of it. When I started drinking more it slurped up something that’s not supposed to be in my smoothie. I opened my mouth and found a dread in my smoothie that i almost just swallowed. Extremely unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bottled Water
I ordered a large they gave me a small. I asked for the correct size and the woman filled a large cup with ice and still gave me the small.Problem is I didn’t even want any ice.Rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Pleasant Service. Timely. To Go Order. Cookie missing from the order. Sweet Tea old and burnt tasting. Order #958023472
Food: 2
Service: 4
Vegetarian options: Great options.
Food: 5
Service: 5
Restaurantji Recommends
Love Panerai bread
Atmosphere: 5
Food: 5
Service: 5
Consistent on food taste and quality as I’ve come to enjoy, but they appeared to be short staffed.The people that were working were working hard, and I can’t complain about that.
Vegetarian options: A variety of different vegetarian options are available including many different types of salads.
Kid-friendliness: Their Mac and cheese is always a kid favorite.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Baguette
The host Kathleen was very informative and provided superb assistance with choosing my birthday pastry! The brownie was delicious. Thanks, Kathleen, for being nice and welcoming!!
Atmosphere: 5
Food: 5
Service: 5
One of the better Panera locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Caesar Salad
Antonio the manager is awesome! Great service and hospitality!
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