Panera Bread

We got really sick after eating here. Our stomachs were extremely upset.

Atmosphere: 4

Food: 1

Service: 3

So, my family and I stopped going to Panera after several bad experiences at multiple locations. I decided that I should be ok to go up to the counter, order items from the bakery, and leave. However, this was too complicated for this Panera to handle. After ordering and paying, the employees decided to stand around and talk rather than get my order together so I could leave. After several minutes someone else ordered the same thing and they had to refund me because they no longer had enough to fill my order.

It will be a while longer before I order from here again (for personal or for my business lunches).

Food was good. fast and great customer svc.

Atmosphere: 5

Food: 5

Service: 5

The order machine wasn't working, no one notified customers

Atmosphere: 3

Service: 1

No meat thanks for charging me $18..

Food: 1

We have been Panera Bread customers for years and also come to this location once a week. Now we no longer want to go to this location because 1. Booth seats cushions are in bad shape, 2. Floors are frequently sticky so that you hear your every step on bare floor including in restroom. 3. Outside seating area has unsighty garbage collection place, outside tables have been dirty. The last time there were dead cockroaches all over there. Done.

Talk about a late night adventure. The manager took excellent care of us. The food was served fast and was a great value.

Atmosphere: 5

Food: 4

Service: 5

Located near north lake mall.

Atmosphere: 3

Food: 5

Service: 3

This Panera did not substitute kiosks for human interaction and the experience was delightful! Excellent service and food! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Got something to drink and a brownie for 2 bucks and tax sip club deal every I think 4 visit get a deal for a pastry for cheaper

Atmosphere: 5

Food: 5

Service: 5

I recently placed a large order on behalf of my company which included 30 bagels of six different varieties. Unfortunately, all of the bagels were placed together in a single bag without any separation or labeling. This made it extremely difficult to distribute them appropriately among our team.

Given the size and nature of the order, I was quite disappointed with the presentation and came very close to requesting a refund. I hope this feedback can be taken into consideration to improve service for future bulk orders.

Food: 3

Service: 1

There was a time when Panera was awesome. That time has come and gone!!!!

Place is not clean, tables are not wiped down. Self service on drinks and they call you to a window to pick up your food.

And they want tipped????

Thought we would try this location because we were nearby. Ordered a cranberry walnut chicken salad sandwich. Took first bite and was massively disappointed. Said out loud I think this had gone bad. Bride had soup and a half sandwich (cranberry walnut chicken salad) she took a bite and said hers was ok that it wasn’t spoiled. ok, So I opened my sandwich and said no cranberry’s no walnuts. Tastes like fish purée. Turns out it is tuna fish chum. Yuck!

They remade sandwiches with the right ingredients still seemed like they scooped open canned over processed purée of chicken salad and threw in canned cranberries. For $25 this was a waste. Threw it in the trash and moved on.

Will not be back.

Atmosphere: 1

Food: 1

Service: 2

I love panera! The bakery items are delicious and generally fresh. The drinks are excellent along with the food. I re joined the sip club and usually get the agave lemonade. This time I decided to try the unsweetened ice tea as they have sweeteners to taste. I used the sweetener and the ice tea tasted like iced coffee! Panera rookie move. Do not use the same carafe to brew the tea! Coffee is stronger than tea and overpowers the taste. Also, I was going to get a pastry until I saw gnats crawling along the chocolate chip muffin tops. This time of the year the pastries need to be covered. Bugs love the sweets too!😳

Atmosphere: 5

Food: 3

Service: 4

Panera rarely disappoints! Customer service at the Northlake location was excellent. They had a brisk lunch crowd for inside and pick up orders. I got my refreshing lemonade with unlimited sips, a half sandwich and half salad combo, and of course that irresistible pecan braid! Lots of chicken in the salad and a healthy slice of the avocado ong with everything. I'll visit this location again!!

Atmosphere: 5

Food: 5

Service: 5

I went to the movies at Northlake. After the movie I thought I would grab some soup and sandwich meals from this Panera. I ordered on my phone. The order was ready in 5 mins. When I got home the soups were fine, but the grilled cheese wasn't really grilled and the Half grilled Chicken & Avo BLT wasn't grilled either and it had no avocado or bacon. The sandwiches used to be great here. The sandwich quality have gone way down hill.

Atmosphere: 3

Food: 2

Service: 3