Papa Johns Pizza
6600 E Independence Blvd, Charlotte
(704) 531-0500
Recent Reviews
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I placed a late-night pickup order, and although the app indicated it was ready, we took our time getting there only to find out it wasn’t even close to being prepared. We added a few items to our order and were shocked to see the cashier go from handling the register to prepping pizzas without washing their hands. It was absolutely disgusting, and I wish I could unsee it.
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous.If you didn't want to come to work then just don't come to work. With the insane rap music blaring no one should have to repeat multiple times what the name is on the order. You can't even hear us because of music is sooo freakin loud. Papa John's has a great product not knockingthe pizza.This store location is clouding customer experience with lack of customer service and complete unprofessionalism. When a customer walks in, they are paying for the company product you should at least acknowledge that they're in the freaking room especially when the front entrance is only 5 foot wide. It's not like you can't see us.... Since you're getting paid to be there it's not that hard to say hello. Definitely a teacheable moment.
Atmosphere: 1
Food: 4
Service: 1
My order never arrived, and they don't even bother to answer their phone.
My delivery guy was great very polite. unfortunately they never cut my pizza.
Food: 1
Service: 5
Nice place fast workers and it’s a new girl in there named jatavia she is so great
Atmosphere: 5
Food: 5
Service: 5
The pizza I got today tasted like it was a day old. And like usual, the slices were barely cutt. I go to this location because of the convenience. But im starting to think about driving further for better customer service.
If I could give 1,000 stars I would everytime I get my food delivered my food is fresh and hot they never disappoint pizza always a 10/10 Highly Recommend .
Food: 5
Customer service is amazing
Atmosphere: 5
Food: 5
Service: 5
Additional sauce orders are a little on the small side. Glad we paid extra.
Food: 3
Service: 3
Great ppl working here, making delicious pizza, thank you guys
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
VERY NASTY SERVICE!!! VERY UNPROFESSIONAL!!!!!! I WILL NOT BE ORDERING FROM HERE AGAIN! THEY GOT ORDER WRONG AND THE YOUNG UNPROFESSIONAL MANAGER DIDN'T KNOW HOW TO HANDLE BUSINESS!
Service: 1
Great customer service! Ordered a few pizzas for clients, called multiple times, and misplaced my receipt, and Monica was very helpful with it all!! Definitely will be going back for more pizzas!!
Atmosphere: 4
Food: 5
Service: 5
Yeah, only bc my grandson insisted, the manager had refused my card and refused to sell me
Vegetarian options: The employees are always attentive and do a really good job of taking care of customers. The owners seem gracious and giving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesticks, Chocolate Chip Brownie
I usually don’t have any problems when I order here however yesterday my pizza had clearly been given away & the cashier with the bad hair do up front didn’t care. Couldn’t even take accountability and make a new one. I just left but I want a refund
Atmosphere: 1
Service: 1
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