Papa Johns Pizza
                                9805 Sandy Rock Pl, Charlotte
                                 (704) 841-7272
                            
Recent Reviews
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An excellent overall experience! From ordering on the app to picking up the food/drinks and of course to the enjoying of the two delicious pizzas!! Very much recommend this Papa John's Pizza.👍😁
Atmosphere: 5
Food: 5
Service: 5
This place is absolutely TERRIBLE. They didn’t even deliver my food, and when I called to find out what happened, the lady on the phone yelled at me like it was my fault. Completely disgusting behavior! Zero respect for customers, zero professionalism. If I could give them ZERO stars, I would. Don’t waste your money or time here — they clearly don’t care about their customers at all
Eddy and Larry went out of their way to be helpful
I ordered from 3 pizza places at the same time for a party. Inizio’s and The Crust arrived within 30 minutes. Papa John’s took an hour and 20 minutes.
Food: 4
Service: 1
Order is always done quickly and accurately
Atmosphere: 5
Food: 5
Service: 5
Ordered pepperoni, delivered cheese. From the reviews on here it seems they fired Papa and then proceeded to make questionable DEI hires and now the customer service appears to be trash. Pizza still tastes good, but it's a flip of the coin as to what pizza you'll get and if it will still be circular when it arrives.
Atmosphere: 3
Food: 4
Service: 1
Super rude staff , acting like they are not in the service industry.
Service: 1
You need better one to answer the phone
Service: 1
Recommended dishes: Pizzas Wings
The pizza is very tasty—my favorite. It’s a shame there are no tables inside. The pizza is best right out of the oven. This is a dish that should be eaten right away
Atmosphere: 3
Food: 5
Service: 5
Fresh and hot as always!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is not it. Placed a $50 order and accidently placed a 79 cent tip. Figured it wouldn't be a big deal as I carry cash on me. Was unsure if they kept change on them so my sister called to find out. She was told that they would not be delivering my pizza themselves as "no one would deliver for a low tip" my sister was talked down to the whole time and even when she explained it was a mistake on our part to leave a low tip and further explained that we would be leaving a cash tip the girl on the phone was still rude. Because of them doordashing it instead of delivering it themselves what should have been a 10 min drive took them over an hour to get to me.
Food: 2
Service: 1
Jacob is awesome
Atmosphere: 5
Food: 5
Service: 5
Good service, quick. Pizza was ready when we got the notification. Unlike Indians vomit cafes.
Atmosphere: 5
Food: 5
Service: 5
The front attendant was really rude when I asked to replace a badly cooked pizza. They made a new one with the same issue, and she threw the pizza box in front of me on the counter to show and rudely ask if I wanted it or not. I am not going to this place again.
Atmosphere: 1
Food: 1
Service: 1
They are a shabbily run establishment. The manager (Eddy) is deplorable and has no ethics nor does he know the meaning of customer service. We recently ordered six extra-large pizzas for my nephews birthday party and was thoroughly disappointed with the experience. All pizzas delivered were thoroughly smashed and was not consumable. When we called the store about the issue, the manager told us to get in line and there was a long wait to remake the pizzas. We had requested that they prioritize our order as we had 20 kids that were hungry waiting on the pizzas. The manager pretty much told us to pound sand and was refunding our money. Since we could not get a positive answer over the phone, we went in person to get our pizzas remade. The manager rudely yelled at us and ordered us “to get out of his store” (these were his exact words) and he will refund our money. We have still not received any refund. All kids went home without having their pizzas and deeply disappointed. I won't be returning and certainly will be detracting our large neighborhood community to avoid this store.
Atmosphere: 1
Food: 1
Service: 1
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