Papa Johns Pizza

9335 N Tryon St #102, Charlotte
(704) 503-5032

Recent Reviews

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Terry Tate

Second time in a row I’ve ordered delivery and I’ve been shorted
It seems to me this store needs a manager change!

Monique Canselo

Horrible customer service. Management is TRASH. Overall, Horrible company, not responsive to complaints in upper management. I forwarded my issue to the Better Business Bureau. FYI, they lied about refunding my order & I paid cash. Nasty work.

Atmosphere: 1

Food: 1

Service: 1

Erich Then

Pizza is hit or miss, lots of misses. IMPORTANT: When ordering online, don't get any sauces unless you like throwing your money away. They DO NOT give you sauces when you order them. This has happened like 4 times.

Demario Baker

The worst customer service ever. I asked for the pizza to be cut in squares to feed my little kids and butchered the pizza into little irregular pieces. No manager was there and they wouldn't remake my pizza.

Atmosphere: 1

Food: 1

Service: 1

Brianne Barton

Wow. Ordered pizza and waited for over an hour. Called the location only to be answered by someone SO rude. He said “DoorDash doesn’t have any drivers nearby but you could pick it up.” I told him that was not an option and he said he could refund me. I said that would be great and he hung up on me. Honestly, the worst experience. Not surprised the reviews are 2.9.

Ni M

A lot of others reviews made me hesitant, but mine was perfect! Not sure if they have different management, workers, etc. but everything was cooked great and I would definitely order from here again. Attaching a pic as well, but this location wasn’t bad from my experience whatsoever!!

Atmosphere: 5

Food: 5

Service: 5

Jacob Shumpert

I pay extra to get spinach and this is what I get. Do better. I see why yalls rating is low!

address unknown

My pizza looked like the Jolly Green Giant stepped on it or swiped his giant hand across it. The manager was rude and uncaring. I reached out to the corporate offfice and they have done NOTHING. Please save your money and energy and find another pizza place.

Atmosphere: 1

Food: 1

Service: 5

Juan Betancourt (TheJuan5091)

Was here picking up a DoorDash and literally witness and employee vaping while working on pizzas.

Atmosphere: 1

Food: 1

Service: 1

Jessica Jackson

Placed my order through the app. The delivery driver via DoorDash left my food on the porch and didn’t notify me that he delivered my food. Went to get my food and I had ants all in my food. I called the store and I was livid!! The young man who answered the phone was patient and remade my food and had it personally delivered for me! Thank you from Jessica .

Food: 2

Service: 3

[message deleted]

My friend was too high to place an order and we had to dispatch a tactical team to retrieve the pizzas from a papa John's 24 minutes away

Atmosphere: 5

Food: 5

Service: 5

Rocquell Chislom

Horrible greasy 🤢 nasty attitude pizza all bread

Atmosphere: 1

Food: 1

Service: 1

Isaiah Fei

The first time I let it slide a second time, I will not! Pizza isn't even cut into slices. Only have sausage on one side order extra chess didn't even get that.

Atmosphere: 1

Food: 1

Service: 4

Paul Owens

I don't know if making this review is worth it. It should be a zero star button. Its disrespectful to just stare at a customer and not say anything. Nobody took my order nor went to get the cashier or manager. After waiting for a while I decided to leave.

Service: 1

Austen Francewar

Y’all just got anybody in the kitchen 😭 pizza wasn’t well done like I ordered. Pizza also wasn’t cut right …

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