For the first time in a couple of years I decided to order a pizza from Papa John's. I ordered a little after 5 on a Thursday. The pizza arrived an hour later, which didn't surprise me. The order was way wrong, I had ordered a large pepperoni, and got a medium pepperoni and a small ham an pineapple. I made the driver get me the right order and it came around 630, so I waited an hour and a half. The Pizza was ice cold and I had to reheat it, that all paled in comparison to the taste, which was plain and cardboardy. This was me giving Papa John's one more chance for my business, it turned out to be the last. There are to many pizza parlors to put up with that! No more!
Food: 1
Service: 1
Tesfit Belay
RICH is the best,he treated me like a family, good smile and respectful person!
Atmosphere: 5
Food: 5
Service: 5
Mario Johnson
Terrible this time
Atmosphere: 1
Food: 1
Service: 1
Safari Smith
I’ve ordered from here twice. So far my food has always been fresh/hot .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Special Seasonings, Chocolate Chip Cookie
I ordered a pizza @ 12:10 am July 23rd 2024 over the phone and paid with credit card.
It never arrived.
I never got a phone call or text message.
I waited up until like 2 am.
I wasn't possible to call the store at that point because they were closed.
When I checked my credit card around 11am I saw I was billed for the pizza along with my $5 tip I left.
I called the Papa Johns store the next day to dispute the charge and they put the blame on Door Dash. I called Door Dash and they hung up. I called back and they put the blame on Customer Support @ Papa Johns. I called customer support and they called the store and demanded my refund. I said, "Is that it, I'm only getting my money back, nothing else to compensate for this." They said, "Yeah, that's it. We can't do anything."
I paid for the pizza, delivery and left a $5 tip. It took 2 hours or so of calling my credit card bank, calling Papa Johns store, Papa Johns customer support and then Door Dash. Just to get my money back. And to think I have loyally tipped all my drivers well.
I'm not someone scamming their customer service to get free merchandise or products.
I paid and never received. They should give me my money back along with coupons for free pizza.
SHAME ON YOU PAPA JOHNS
Atmosphere: 1
Food: 1
Service: 1
kev in
i orderd a pizza one of my pizzas was flat they gave me a pizza and told me that the pizza presser made it flat and said they would remake my order for free and told me they would hand toss it man half my pizza was flat the other half was fine does this even make sense imagine telling someone on the phone what was wrong but yet they do it again talk about incoherent i used to work at inizios pizza just take your money there or even bird pizza pizza is pizza to me napoletana or not just not flat if i wanted new york pizza i would go to a new york pizza place sheshhhh
Atmosphere: 1
Food: 1
Service: 1
Gary Early
It was delivered so fast like 10 minutes amazing ? Great
Love this pizza! Always hot and Fresh! Plenty of ingredients on the pizza too! My go to pie is at Marcos!
Atmosphere: 5
Food: 5
Service: 5
Barbara Caplan
The pizza was awesome! Fresh and hot and delivered about 10:20am! Which impressed me cuz I didn't think you could get fresh pizza anywhere before 11am! (And I really wanted pizza) when you get up at 3am lunch is at 10am! Thank you to this store for delivering great food, fantastic service, and a wonderful driver!
Atmosphere: 5
Food: 5
Service: 5
cortney jones
This is the worst location ever! I ordered my food They canceled my order, I called to ask why? They told me my food will be there shortly it wasn't cancelled. My food was finally delivered one hour and thirty minutes later cold, burnt and wrong!
Food: 1
Service: 1
Rachel hofmann
Got my food delivered for it to be missing items and made incorrectly. Called and they said they'd remake and deliver again, only for them to re deliver it twice so now I'm sitting here with 6 pizzas and am still missing all of the sauces I needed. Kind of funny but I'm also crying a little inside.
Very good
Atmosphere: 5
Food: 5
Service: 5
For the first time in a couple of years I decided to order a pizza from Papa John's. I ordered a little after 5 on a Thursday. The pizza arrived an hour later, which didn't surprise me. The order was way wrong, I had ordered a large pepperoni, and got a medium pepperoni and a small ham an pineapple. I made the driver get me the right order and it came around 630, so I waited an hour and a half. The Pizza was ice cold and I had to reheat it, that all paled in comparison to the taste, which was plain and cardboardy. This was me giving Papa John's one more chance for my business, it turned out to be the last. There are to many pizza parlors to put up with that! No more!
Food: 1
Service: 1
RICH is the best,he treated me like a family, good smile and respectful person!
Atmosphere: 5
Food: 5
Service: 5
Terrible this time
Atmosphere: 1
Food: 1
Service: 1
I’ve ordered from here twice.
So far my food has always been fresh/hot .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Special Seasonings, Chocolate Chip Cookie
Excellent as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Garlic Sauce, Pizzas Wings
Great staff and fast service
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza @ 12:10 am July 23rd 2024 over the phone and paid with credit card.
It never arrived.
I never got a phone call or text message.
I waited up until like 2 am.
I wasn't possible to call the store at that point because they were closed.
When I checked my credit card around 11am I saw I was billed for the pizza along with my $5 tip I left.
I called the Papa Johns store the next day to dispute the charge and they put the blame on Door Dash. I called Door Dash and they hung up. I called back and they put the blame on Customer Support @ Papa Johns. I called customer support and they called the store and demanded my refund. I said, "Is that it, I'm only getting my money back, nothing else to compensate for this." They said, "Yeah, that's it. We can't do anything."
I paid for the pizza, delivery and left a $5 tip. It took 2 hours or so of calling my credit card bank, calling Papa Johns store, Papa Johns customer support and then Door Dash. Just to get my money back. And to think I have loyally tipped all my drivers well.
I'm not someone scamming their customer service to get free merchandise or products.
I paid and never received. They should give me my money back along with coupons for free pizza.
SHAME ON YOU PAPA JOHNS
Atmosphere: 1
Food: 1
Service: 1
i orderd a pizza one of my pizzas was flat they gave me a pizza and told me that the pizza presser made it flat and said they would remake my order for free and told me they would hand toss it man half my pizza was flat the other half was fine does this even make sense imagine telling someone on the phone what was wrong but yet they do it again talk about incoherent i used to work at inizios pizza just take your money there or even bird pizza pizza is pizza to me napoletana or not just not flat if i wanted new york pizza i would go to a new york pizza place sheshhhh
Atmosphere: 1
Food: 1
Service: 1
It was delivered so fast like 10 minutes amazing ? Great
Food: 5
Service: 5
Restaurantji Recommends
Love this pizza! Always hot and Fresh! Plenty of ingredients on the pizza too! My go to pie is at Marcos!
Atmosphere: 5
Food: 5
Service: 5
The pizza was awesome! Fresh and hot and delivered about 10:20am! Which impressed me cuz I didn't think you could get fresh pizza anywhere before 11am! (And I really wanted pizza) when you get up at 3am lunch is at 10am! Thank you to this store for delivering great food, fantastic service, and a wonderful driver!
Atmosphere: 5
Food: 5
Service: 5
This is the worst location ever! I ordered my food They canceled my order, I called to ask why? They told me my food will be there shortly it wasn't cancelled. My food was finally delivered one hour and thirty minutes later cold, burnt and wrong!
Food: 1
Service: 1
Got my food delivered for it to be missing items and made incorrectly. Called and they said they'd remake and deliver again, only for them to re deliver it twice so now I'm sitting here with 6 pizzas and am still missing all of the sauces I needed. Kind of funny but I'm also crying a little inside.
Atmosphere: 1
Food: 1
Service: 1
Amazing food and great
Atmosphere: 5
Food: 5
Service: 5
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