Dont go here.Nasty and rude very disrepectful.But l understand they need a job.Still dont waste your time
Chad Shores
Paid for extra cheese and extra sauce. Recieved neither. Confirmed with the counter person that it did indeed have extra cheese and sauce and she said yes. Confirmed with my mouth and eyes that it does not.
Also offering free products to someone for offering a specific quality of review is not legal. You can do it for “any review” but not for “5 star reviews”
Atmosphere: 1
Food: 1
Service: 1
Kay Stout
Picked up a pizza in the day time. There was an Asian guy working . Not sure if he made the pizza but they made it PERFECTLY. Not exaggerating
Atmosphere: 4
Food: 5
Service: 5
robert nicho
This following review is about a Door dash order that took place Feb. 23,2025 around 1pm. Lone employee Donald was slammed with outgoing orders. And he handled it like "A GAWD damn boss". Props to him prioritizing orders when others would have rage quit. Make sure he gets his prop that day
Atmosphere: 5
Food: 5
Service: 5
Darren McDew
Casey is great!! Even while handling things on her own after the snow in Charlotte she has great customer service!! She deserves kudos!! Thanks again from your friends at
Atmosphere: 5
Food: 5
Service: 5
BRMcG **
Absolutely rude employees and we were never spoken to the entire time we were picking up our order but were glared at instead. Employees need some customer service training!!
Atmosphere: 1
Food: 4
Service: 1
D W
Terrible service and bad food. They don’t care. I now have to look at the food before paying because they will always mess it up. Don’t trust this location
Atmosphere: 1
Food: 1
Service: 1
Krystal Williams
I paid for extra mushrooms. The person behind the register didn’t speak to me. I had to get my own drink out of the fridge and the pizza has all of the toppings on one slice. Just haphazardly thrown. Not the usual service that Papa John’s gives. You’d think paying over $20 for pizza, it would be a decent one.
Atmosphere: 3
Food: 1
Service: 1
David Rasp
Walked in and ordered pizza. Barely a response from either employee at the register. Called another worker on the phone concerning how much money was in the register. Almost 10 minutes waiting with no other customers in store. Walked out of the place after also seeing how dirty the store was while the other employees were also on there personal phones.
Atmosphere: 1
Service: 1
MHornderman
WORST customer service ever. Ordered pizza earlier in the night and scheduled for a 8pm delivery. No update or pizza and it got to be 8:30pm and we had hungry kiddos. we Called and the automated system said they were having delays and the order was in progress. Still at 9pm -no pizza. Called and spoke to the manger for 15 minutes and he refused to refund any money. He said the first driver just took the pizza and disappeared. He claimed that wasn't his fault bc they outsource drivers. I disagree, if he manages the store, it is his responsibility. The time he wasted on the phone with me he could have been managing his staff better. He said he had them remake our order and send it out, but had no excuse as to why his store didn't update us. The pizzas arrived over 75 minutes LATE from the time we scheduled through the app. His only solution was 50% off our next order, but the caveat was we had to call in the next order and not use the app on our next order. he said if we refuted the charge on our cc he would block us from using the app. Papa John's is failing BIG time!!
Great service I was helped right away and the food came out super fast!
Atmosphere: 5
Food: 5
Service: 5
Rashard Farrer
Pizza was great at this location
Ty Beena
I drove to the drive thru window, the guy there told me they couldn’t take a order from drive thru, he said either online or come inside, I parked to come inside and he locked the door. That was terrible customer service
Service: 1
Ty Baby
I drove to the drive thru window, the guy there told me they couldn’t take a order from drive thru, he said either online or come inside, I parked to come inside and he locked the door. That was terrible customer service
Dont go here.Nasty and rude very disrepectful.But l understand they need a job.Still dont waste your time
Paid for extra cheese and extra sauce. Recieved neither. Confirmed with the counter person that it did indeed have extra cheese and sauce and she said yes. Confirmed with my mouth and eyes that it does not.
Also offering free products to someone for offering a specific quality of review is not legal. You can do it for “any review” but not for “5 star reviews”
Atmosphere: 1
Food: 1
Service: 1
Picked up a pizza in the day time. There was an Asian guy working . Not sure if he made the pizza but they made it PERFECTLY. Not exaggerating
Atmosphere: 4
Food: 5
Service: 5
This following review is about a Door dash order that took place Feb. 23,2025 around 1pm. Lone employee Donald was slammed with outgoing orders. And he handled it like "A GAWD damn boss". Props to him prioritizing orders when others would have rage quit. Make sure he gets his prop that day
Atmosphere: 5
Food: 5
Service: 5
Casey is great!! Even while handling things on her own after the snow in Charlotte she has great customer service!! She deserves kudos!! Thanks again from your friends at
Atmosphere: 5
Food: 5
Service: 5
Absolutely rude employees and we were never spoken to the entire time we were picking up our order but were glared at instead. Employees need some customer service training!!
Atmosphere: 1
Food: 4
Service: 1
Terrible service and bad food. They don’t care. I now have to look at the food before paying because they will always mess it up. Don’t trust this location
Atmosphere: 1
Food: 1
Service: 1
I paid for extra mushrooms. The person behind the register didn’t speak to me. I had to get my own drink out of the fridge and the pizza has all of the toppings on one slice. Just haphazardly thrown. Not the usual service that Papa John’s gives. You’d think paying over $20 for pizza, it would be a decent one.
Atmosphere: 3
Food: 1
Service: 1
Walked in and ordered pizza. Barely a response from either employee at the register. Called another worker on the phone concerning how much money was in the register. Almost 10 minutes waiting with no other customers in store. Walked out of the place after also seeing how dirty the store was while the other employees were also on there personal phones.
Atmosphere: 1
Service: 1
WORST customer service ever. Ordered pizza earlier in the night and scheduled for a 8pm delivery. No update or pizza and it got to be 8:30pm and we had hungry kiddos. we Called and the automated system said they were having delays and the order was in progress. Still at 9pm -no pizza. Called and spoke to the manger for 15 minutes and he refused to refund any money. He said the first driver just took the pizza and disappeared. He claimed that wasn't his fault bc they outsource drivers. I disagree, if he manages the store, it is his responsibility. The time he wasted on the phone with me he could have been managing his staff better. He said he had them remake our order and send it out, but had no excuse as to why his store didn't update us. The pizzas arrived over 75 minutes LATE from the time we scheduled through the app. His only solution was 50% off our next order, but the caveat was we had to call in the next order and not use the app on our next order. he said if we refuted the charge on our cc he would block us from using the app. Papa John's is failing BIG time!!
Restaurantji Recommends
Good service always like coming here!
Atmosphere: 5
Food: 5
Service: 5
Great service I was helped right away and the food came out super fast!
Atmosphere: 5
Food: 5
Service: 5
Pizza was great at this location
I drove to the drive thru window, the guy there told me they couldn’t take a order from drive thru, he said either online or come inside, I parked to come inside and he locked the door. That was terrible customer service
Service: 1
I drove to the drive thru window, the guy there told me they couldn’t take a order from drive thru, he said either online or come inside, I parked to come inside and he locked the door. That was terrible customer service
Service: 1
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