Papa Johns Pizza
6530 Statesville Rd, Charlotte
(704) 596-5363
Recent Reviews
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I stopped by to pick up my order. While I was standing there waiting for my order, I saw the pizza dough girl make the dough by hand, without using any gloves, and then immediately pick up her phone and start looking at it. It's horrible. I won't be ordering pizza there again.
Food: 1
I placed an order for scheduled delivery and with a mix up the order was delivered hours before I needed it. You would think this would be cause for a bad review but absolutely not. Once I was made aware of the issue I contacted the store and spoke with Courtney who was pleasant, helpful and truly wanted to make sure I had a resolution to my issue. She put me in contact with Grant the store manager who again I could not have asked for a better interaction he was courteous, kind, understanding and went above and beyond to make sure everything was taken care of as well as adding a discount to my order for the inconvenience. What most would consider an inconvenience turned into one of the best customer service experiences I have ever had. Grant & Courtney thank you very much!!!!
Atmosphere: 5
Food: 5
Service: 5
One of the better papa John’s stores. Always fast professional and respectful. I’ve been to papa John’s all over the country this one is one of the better stores.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
I'm gonna give this store a five-star review because I ordered yesterday and the tracker said delivered by DoorDash, whoever the delivery person was marked it as being delivered and kept my food. I notified the store and they remade my pizzas and had one of their drivers to deliver them instead of DoorDash. They were quick and fresh when they delivered them and I greatly appreciate it.
Food: 5
Service: 5
Eric has amazing customer service, is very nice and did an Incredible job making my pizza. My pizza was delicious, thank you so much. Please give him and his team a raise. I recommend this location to everyone. Salute!
Atmosphere: 5
Food: 5
Service: 5
Just ordered a large pepperoni stuff crust with light sauce. The crust was good put thr pizza itself was horrible! There was no cheese and it was over cooked! Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Always very nice
Atmosphere: 5
Food: 5
Love this location! Customer service is always top tier! Store manager sets the example!
Food: 5
Service: 5
The pizza was great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guess what. I'm so excited that I can know order pizza and have it delivered to the men's shelter. I've been out of prison for about 9 months now. And I've been doing business with dominoes heavily since I got out of prison, even when I was in prison I was ordering from Domino's because I was in work release. So I get out of prison and I'm in a men's shelter and I try to order from Domino's. The manager calls me on the phone and said we don't deliver over there. My heart was broken. Thank you Papa John's and thank you Shaquille O'Neill.
Great costumer service and pizza always on point
Atmosphere: 5
Food: 5
Service: 5
Walked in with a gift card on phone. The man who took my order explained how it worked. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Do nor dine here unless you have plenty of time to kill.
Phenomenal customer service and timely orders
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesticks, Papa's Chicken Poppers
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