Papa Johns Pizza
3134 The Plaza, Charlotte
(704) 790-8300
Recent Reviews
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I always order delivery and I specifically request that it be handed to me at the front door. Several times I've had to go out 5 minutes to pick it up and I don't complain. Other times they haven't brought the drinks and I don't complain either, but today was the last straw. I waited for over an hour and they never knocked on my door. I called the delivery driver and he didn't answer. I called the store more than 3 times and I got no solution. They left the pizza outside in the open And besides being cold, it was damaged by stray cats. I think the service they gave me today was terrible.
Food: 1
Service: 1
I ordered a pizza at 7:16 PM it said the estimated delivery was 7:45. Then I was emailed a new delivery time of 7:55-8:05. I checked the app at 8pm and it said 8:22. At 8:20 it now says 8:40pm. I called the store and they said they could give me 50% off my next order, which apparently doesn’t work with other deals… so it’s useless. Terrible customer support.
Service: 1
DOORDASH REVIEW.
This was your traditional papa johns location. I've ordered from here a few times and each time the service was decent... although there is one particular customer that I preferred not to interact with when I visit. But she's timetable most nights.
The pizza was made the way you'd expect a pair highs pizza to be made.
As far as my pickup orders...I haven't had to wait long times (5 mins or less) for the most part. And that's a good thing. And this is saying something when it comes to this type of food.
All in all, I'd recommend ordering from this location!
Atmosphere: 3
Food: 4
Service: 4
The order is never ready
Atmosphere: 3
Food: 5
Service: 3
Had a great experience at this Papa John's location. Food was fast and fresh...Q at the counter was very helpful and nice.
Food: 5
Service: 5
I got the cheese sticks this time & my son ate them up! Food is always good here no complaints the guy that’s usually there not sure of his name but he is great!
Atmosphere: 4
Food: 5
Service: 5
Horrible expierence some Indian lady took my order and when I called back an hour later they said it had never been places
There is another location closer to my house. I prefer to go here because they don't over cook the pizza. It's always delicious!
Atmosphere: 4
Food: 5
Service: 5
It's a hit or miss at this location sometimes the pizza be good depending on who works in there today not so good
Atmosphere: 3
Food: 2
Service: 3
The manager at this location is very unprofessional; she hung up the phone mid-conversation. I received the incorrect order and was asked to drive to the store to show them, as pictures were not allowed.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They suck I ordered the buy 1 get 1 free promotion they were having on uber eats I only received 0ne pizza they cheated me out of my money and a free pizza
Ordered a small pie with just peppers and onions. After watching the kids play with their cell phones and giggle and laugh I finally got my order. Tell me if you can count the peppers and onions
Atmosphere: 2
Food: 1
Service: 2
Outsourced my order to door dash then delivery driver couldn't find my location. Big mistake to count on Papa John's if your hungry. They don't care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Alex was great! Pizza was finished before the estimated time and it’s delicious
Atmosphere: 5
Food: 5
Service: 5
Marcel is unprofessional, unattractive, and disrespectful. Sad to see a good business model being wasted.
Atmosphere: 1
Food: 1
Service: 1
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