Pizza Hut Express
Prime Express, 13720 Mallard Creek Rd, Charlotte
(800) 948-8488
Recent Reviews
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It was rapidly removed from the oven sliced and placed in a container, which calls it to steam, making the crust soggy.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Pizza
The sauce for their bread and sauce was soured. We were very disappointed. It might have been a bad day, but we will not go back.
Atmosphere: 4
Food: 2
Service: 4
Pizza was good and fresh but the woman gave the worst customer service I’ve ever experienced
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pizza
It had been awhile since I have been here to pick up pizza. Tonight I was very tired, had a very long day having to handle several fires/crisis and just did not feel like cooking. I was tired, hungry and wanted to grab something quick. The place has changed hands several times over the past couple of years so I wasn't sure what it would be like. I do not know the man's name but the young spanish guy behind the counter had great customer service and was fast in getting my pizza ready. He told me my wait would be 10min and was true on time. He thanked me for my wait and as if he knew I needed a blessing, gave me a discount on my order. If I would have had the money he would've gotten a tip from me for the caring and fast customer service. The world can be a hard and cold place and we all need a pick me up, a helping hand or just someone who cares. Tonight I was given that by this man. All I can say is Thank You so much it truly was needed and welcomed.
Recommended dishes: Meat Lover's
Worse customers service ever…first time was missing some of my order never got a credit.. second time my order arrived two hours later ….
horrible
Atmosphere: 1
Food: 1
Service: 1
Terrible service
This gas station Pizza Hut has the credentials of the staff to go with it. Loud and personal items on the equipment. I walked out.
She literally shut the store down 30 mins before closing. Can’t even feed my kids the pizza they want
Waited in line for over 20 minutes to be given a pizza that was not mine. Staff there did know how to make pizzas so they said they would refund me but never did
Restaurantji Recommends
The Lady had her daughter 9 year old with her behind the counter! She was very rude. She acted like she hated her job. Then to top everything off she had a shower cap on her head with no uniform on.
One of the Worst service ever have
Keisha literally locked the door on me when she seen get out of my car at 8:34PM. When I asked why she stated they’re short staffed. Please hurry up and hire someone else because that was very inappropriate.
Great customer service, clean, and consistently better pizza than I've had at any of the stand alone stores.
Keesha and carlisa was absolutely fabulous ,food was on point .Definitely recommend.
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