This location the WORST lollll how you mess up personal pan pizza? Dry...half of the pizza missing everything lollllll.....not ordering from this location EVER AGAIN!! Trying to upload a picture now!
Johnnie “Cap Peeler” Harris
Thank u to the kind people at pizza hut food was great service was great, I will be back thanks.
Atmosphere: 5
Food: 5
Service: 5
Elisha Washington
Ordered online, item was almost ready when I got there. Staff was nice and friendly. I ordered the little wings Wednesday special.
Atmosphere: 5
Food: 5
Service: 5
T Brazz
Never had a problem with this food — it’s always hot, fresh, and delicious! Whether I pick it up or have it delivered, they never miss. Tried the pepperoni melt, it was delicious!
Atmosphere: 4
Food: 4
Service: 4
Samira Cheatham
Ordered wings and pizza online , got here in 20 minutes and it still wasn’t done . Plus I waited 30 plus extra minutes. Meanwhile one of the cooks was carelessly outside smoking
Atmosphere: 1
Service: 1
Amirah Carbon
Every single time I come to this Pizza Hut there is a problem with my food. It’s ALWAYS dry like the sauce ratio is off, and tonight my father in law brought pizza for my kids and the pizza was burnt. Like dang, last time it was the same thing. I always give it a few months in between hoping it is a one off night or something but I’m done. It’s not even worth bringing back, we just picked around the burnt parts and ate it. Not coming back to this location
Atmosphere: 1
Food: 1
Service: 2
Lufee
should be able to rate 0/5. behind worthless employees. my call goes to call center which is fine but I specifically need to speak to someone at the store about my order, they answer just to hang up the phone. there is no actual way to fix or change orders when they inevitably mess everything up
Atmosphere: 2
Food: 3
Service: 1
Marilyn Birriel
Online says they open at 10am. Placed an order around 1040am but got a call that it doesn’t open until 12pm. Please get this changed. Now I have to call at 12 to get the order cancelled.
Undarekia Reynolds
Just left the Abermerle Road location in Charlotte, NC. It says they are open till 1:00am...i pulled up at 10:30pm and the doors are locked and the two females inside ran to the back of the store when I walked up to the door. Today is May 23, 2025. They need to be reported for this.
Atmosphere: 3
Food: 5
Service: 1
Shantiqua Taylor
This location was the rudest I’ve ever been to. Customer service is the absolute worst. To the Human Resources department” do a better job when seeking employees”. Because it doesn’t matter how big of a branch you are the wrong employees can destroy all that you’ve built.
We loved the cheese bites crust. We ordered the pepperoni pizza, and since my wife doesn't like that pizza, and i don't normally eat the crust, we both were able to eat from the same pizza, without having to buy 2 different flavors. Definitely will buy again.
Food: 5
Service: 5
Ashleigh C
There has been several times that my order from this specific location on Albemarle rd. in Charlotte, NC has been wrong. I either have had wrong items or missing. Then when I call in, they require me to go into the store to get a refund or to fix my order instead of delivering it for free. The last order I was missing items. They said they could send it out but then how does that look that I am getting something delivered again through doordash but then that driver doesn't receive a tip because due to Pizza Hut's fault I didn't get the correct order in the 1st place?!!? Then the whole point of delivery is so I DO NOT HAVE TO GO TO THE STORE! But when a refund is requested, they require for you to come to the store to "swipe your card." This is absolutely ridiculous! The 1st time I let it slide and I went to get my pizza corrected. The 2nd time its an outrage. I will not be doing business with Pizza Hut again!!
Atmosphere: 1
Food: 1
Service: 1
Sarah Torrence
Very convenient as my husband and I were trying to figure out what to eat. As we turned right into here. The food was fast and affordable.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Quality Services.
Delicious and fast pizza, you also prepare it to your liking 🫠
Atmosphere: 5
Food: 4
Service: 4
Brent F
We just ordered pizza from here. Apparently, they completely changed their recipe. It tastes completely like chemicals, nothing like pizza, and certainly nothing like Pizza Hut. Honestly, it tastes worse than any frozen pizza I’ve ever had. Whatever you all did to the recipe, change it back! This is the worst pizza I’ve ever had in my life.
This location the WORST lollll how you mess up personal pan pizza? Dry...half of the pizza missing everything lollllll.....not ordering from this location EVER AGAIN!! Trying to upload a picture now!
Thank u to the kind people at pizza hut food was great service was great, I will be back thanks.
Atmosphere: 5
Food: 5
Service: 5
Ordered online, item was almost ready when I got there. Staff was nice and friendly.
I ordered the little wings Wednesday special.
Atmosphere: 5
Food: 5
Service: 5
Never had a problem with this food — it’s always hot, fresh, and delicious! Whether I pick it up or have it delivered, they never miss. Tried the pepperoni melt, it was delicious!
Atmosphere: 4
Food: 4
Service: 4
Ordered wings and pizza online , got here in 20 minutes and it still wasn’t done . Plus I waited 30 plus extra minutes. Meanwhile one of the cooks was carelessly outside smoking
Atmosphere: 1
Service: 1
Every single time I come to this Pizza Hut there is a problem with my food. It’s ALWAYS dry like the sauce ratio is off, and tonight my father in law brought pizza for my kids and the pizza was burnt. Like dang, last time it was the same thing. I always give it a few months in between hoping it is a one off night or something but I’m done. It’s not even worth bringing back, we just picked around the burnt parts and ate it. Not coming back to this location
Atmosphere: 1
Food: 1
Service: 2
should be able to rate 0/5. behind worthless employees. my call goes to call center which is fine but I specifically need to speak to someone at the store about my order, they answer just to hang up the phone. there is no actual way to fix or change orders when they inevitably mess everything up
Atmosphere: 2
Food: 3
Service: 1
Online says they open at 10am. Placed an order around 1040am but got a call that it doesn’t open until 12pm. Please get this changed. Now I have to call at 12 to get the order cancelled.
Just left the Abermerle Road location in Charlotte, NC. It says they are open till 1:00am...i pulled up at 10:30pm and the doors are locked and the two females inside ran to the back of the store when I walked up to the door. Today is May 23, 2025. They need to be reported for this.
Atmosphere: 3
Food: 5
Service: 1
This location was the rudest I’ve ever been to. Customer service is the absolute worst. To the Human Resources department” do a better job when seeking employees”. Because it doesn’t matter how big of a branch you are the wrong employees can destroy all that you’ve built.
Restaurantji Recommends
We loved the cheese bites crust. We ordered the pepperoni pizza, and since my wife doesn't like that pizza, and i don't normally eat the crust, we both were able to eat from the same pizza, without having to buy 2 different flavors. Definitely will buy again.
Food: 5
Service: 5
There has been several times that my order from this specific location on Albemarle rd. in Charlotte, NC has been wrong. I either have had wrong items or missing. Then when I call in, they require me to go into the store to get a refund or to fix my order instead of delivering it for free. The last order I was missing items. They said they could send it out but then how does that look that I am getting something delivered again through doordash but then that driver doesn't receive a tip because due to Pizza Hut's fault I didn't get the correct order in the 1st place?!!? Then the whole point of delivery is so I DO NOT HAVE TO GO TO THE STORE! But when a refund is requested, they require for you to come to the store to "swipe your card." This is absolutely ridiculous! The 1st time I let it slide and I went to get my pizza corrected. The 2nd time its an outrage. I will not be doing business with Pizza Hut again!!
Atmosphere: 1
Food: 1
Service: 1
Very convenient as my husband and I were trying to figure out what to eat. As we turned right into here. The food was fast and affordable.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Delicious and fast pizza, you also prepare it to your liking 🫠
Atmosphere: 5
Food: 4
Service: 4
We just ordered pizza from here. Apparently, they completely changed their recipe. It tastes completely like chemicals, nothing like pizza, and certainly nothing like Pizza Hut. Honestly, it tastes worse than any frozen pizza I’ve ever had. Whatever you all did to the recipe, change it back! This is the worst pizza I’ve ever had in my life.
Food: 1
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