If you are African American please do not go to this location! I'm black and speak Spanish, it is my first language. The young lady at the front with the manager behind her would not serve me and then acted like they didn't speak English so I spoke to her in Spanish (kindly)! She proceeded to speak to my friend in Spanish not making eye contact with me and ignoring me as if I wasn't there at all! I repeated myself 3 times in Spanish and because of my skin color! Needless to say we walked away. But please note that this will not be the end because BBB and our city council will be hearing of this matter. With all going on today with our government, I would never think I'd get this from our own! We're living in sad times!
Kash Britt
Wonderful meals.
Atmosphere: 5
Food: 5
Service: 5
Curt SirSki
Food is good but idk the guy in front just came out bad vibes when ever I come here . The way he be speaking n giving out face idk I had to stop coming here .
Atmosphere: 1
Food: 4
Service: 1
idrees cray
Taste great definitely going back
Atmosphere: 5
Food: 5
Service: 5
Dawn Chadbourne
We placed a very large order to be ready for noon on a Saturday. We arrived at 11:50 and were told the order would be ready at noon. It was nearly 12:20 before we were able to leave with the order. It was expected at the office at 12:15. The food was hot and tasty but it was frustrating that it wasn’t ready when it was called in days in advance.
Atmosphere: 3
Food: 5
Service: 3
Mary Adams
Their grilled chicken is the best I've had.
Atmosphere: 4
Food: 5
Service: 4
Ernesto Maldonado
Pretty good, chicken.
Atmosphere: 5
Food: 5
Service: 5
Rudy Molina
Best chicken in town!!
Atmosphere: 5
Food: 5
Service: 5
Aaliyah Spearman
We ordered this restaurant from door dash. It's pretty good. My husband got nuggets and a cheese steak I got grilled chicken quarters, fries, and macaroni. The grilled chicken and my husbands cheese steak were fantastic. I'm not a fan of the taste of the fries and Mac. Overall good main dishes.
Food: 4
Najlaa Ibrahim
The grilled chicken were testing amazing. Service is great
As always this chicken is amazing. I ordered it online and it was ready when I went. Everything well packed, warm and delicious.
Food: 5
Service: 5
Bee Unique
The last time I had Pollo Campero was when I lived in Costa Rica... 20+ years ago. OMG... The place was impeccable, the staff was super nice, polite and helpful. The general manager and the shift manager were both amazing. I will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yuca Fries, Chicken Wings
Juan Solano
Service and food great Bathroom super dirty and not working properly And don’t have a changing table for babies I came 5 times in a month bathroom terrible always Super disgusting
Atmosphere: 3
Food: 5
Service: 5
Eliza Rocha
Very poor customer service, the food is delivered all cold because they are all talking over there in a corner. When the food is ready to be delivered, they are always delivering the cold food.
Recommended dishes: Pollo Asado
Mike Buczek
I can not say enough great things about Pollo Campero! Between the amazing fried chicken (best in Charlotte!), killer sides like rice & beans (my favorites) and unique drink offerings, everything tastes homemade and super fresh!
If that weren’t enough, their customer service is absolutely stellar! One time Uber Eats dropped the ball on a delivery order and even though it wasn’t the restaurant’s fault at all, they went so far above and beyond to make things right. Everyone is always so friendly and they really take care of their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Breast and 1 Wing, Breast, Chicken Wings, Chicken Empanadas, Rice and Beans
If you are African American please do not go to this location! I'm black and speak Spanish, it is my first language. The young lady at the front with the manager behind her would not serve me and then acted like they didn't speak English so I spoke to her in Spanish (kindly)! She proceeded to speak to my friend in Spanish not making eye contact with me and ignoring me as if I wasn't there at all! I repeated myself 3 times in Spanish and because of my skin color! Needless to say we walked away. But please note that this will not be the end because BBB and our city council will be hearing of this matter. With all going on today with our government, I would never think I'd get this from our own! We're living in sad times!
Wonderful meals.
Atmosphere: 5
Food: 5
Service: 5
Food is good but idk the guy in front just came out bad vibes when ever I come here . The way he be speaking n giving out face idk I had to stop coming here .
Atmosphere: 1
Food: 4
Service: 1
Taste great definitely going back
Atmosphere: 5
Food: 5
Service: 5
We placed a very large order to be ready for noon on a Saturday. We arrived at 11:50 and were told the order would be ready at noon. It was nearly 12:20 before we were able to leave with the order. It was expected at the office at 12:15.
The food was hot and tasty but it was frustrating that it wasn’t ready when it was called in days in advance.
Atmosphere: 3
Food: 5
Service: 3
Their grilled chicken is the best I've had.
Atmosphere: 4
Food: 5
Service: 4
Pretty good, chicken.
Atmosphere: 5
Food: 5
Service: 5
Best chicken in town!!
Atmosphere: 5
Food: 5
Service: 5
We ordered this restaurant from door dash. It's pretty good. My husband got nuggets and a cheese steak I got grilled chicken quarters, fries, and macaroni. The grilled chicken and my husbands cheese steak were fantastic. I'm not a fan of the taste of the fries and Mac. Overall good main dishes.
Food: 4
The grilled chicken were testing amazing. Service is great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As always this chicken is amazing. I ordered it online and it was ready when I went. Everything well packed, warm and delicious.
Food: 5
Service: 5
The last time I had Pollo Campero was when I lived in Costa Rica... 20+ years ago.
OMG... The place was impeccable, the staff was super nice, polite and helpful.
The general manager and the shift manager were both amazing.
I will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yuca Fries, Chicken Wings
Service and food great
Bathroom super dirty and not working properly
And don’t have a changing table for babies
I came 5 times in a month bathroom terrible always
Super disgusting
Atmosphere: 3
Food: 5
Service: 5
Very poor customer service, the food is delivered all cold because they are all talking over there in a corner. When the food is ready to be delivered, they are always delivering the cold food.
Recommended dishes: Pollo Asado
I can not say enough great things about Pollo Campero! Between the amazing fried chicken (best in Charlotte!), killer sides like rice & beans (my favorites) and unique drink offerings, everything tastes homemade and super fresh!
If that weren’t enough, their customer service is absolutely stellar! One time Uber Eats dropped the ball on a delivery order and even though it wasn’t the restaurant’s fault at all, they went so far above and beyond to make things right. Everyone is always so friendly and they really take care of their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Breast and 1 Wing, Breast, Chicken Wings, Chicken Empanadas, Rice and Beans
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