Popeyes Louisiana Kitchen

11858 University City Blvd, Charlotte
(980) 258-8465

Customers' Favorites

Photos

+36 photos
+35 photos
Add a photo

Recent Reviews

I visited this store only 3–4 times in the past three years due to long wait times. On 9/8/2025, I placed an order at 3:24pm and waited about 20–25 minutes just for two chicken legs out of a 10-piece order. One young woman in an orange T-shirt (possibly the manager) stood out, she was knowledgeable, hardworking, and kept things moving for both window and inside customers. If the rest of the team matched her effort, this would easily be a 5-star store.

Food...
They were going through something the day I stopped by the Harrisburg location. You could only use cash inside. I think that was why they were a little off there game. And it was the first time at this location. I have to give them another chance. I think it's a little expensive as well.
I'm not the one to complain as I work in the food service industry.. But this location is awful.. And down right dangerous.
The customer service is horrendous and totally unprofessional.
My wife told to apply for the GM position since I live in the area and have the experience.. But I'm cautious.. Cause I've seen the management come and go.. And no improvements with each new one.. Is it the training, budget, or lack of recruitment skills and/ support..idk.

Either...

More Reviews