Rita's Italian Ice & Frozen Custard

So yum yummy!!

Icecream is mediocre but the worst is the insane prices! Small amounts of icecream and excessive prices! Wow, couldn’t believe since the icecream is nothing special at all….they post prices at the counter on the cups and then charge you more money at the register! And the shop smells horrendous, like bleach or Fabuloso cleaning products, really a HUGE turnoff

Always a fun stop when in the Charlotte area. Always delicious and very friendly

Rita’s Custard and Ice is a consistent go-to for a cool treat during those hot Carolina summers. It’s your classic franchise-style setup, but this location has a little extra charm thanks to some genuinely friendly and well-trained staff. Every time we stop by, the place is buzzing—and for good reason. It’s clearly a local favorite.

While the menu has lots of fun and colorful options, I personally gravitate toward their Ice Blenders and frozen lemonades. They’re refreshingly all-natural and don’t have the added dyes you’ll find in some of their other menu items, which is a big win in my book.

Is it the best frozen dessert I’ve ever had? Maybe not—but it’s reliably good, quick, and hits the spot every time. For a sweet, icy treat with friendly service, Rita’s delivers exactly what you need. Definitely worth the stop if you’re nearby and looking to cool off!

Rita’s has our favorite Italian ice, but EVERY TIME we have gone there and gotten a cookies and cream concrete WITHOUT FAIL there has been hardly any hot fudge, and when we DoorDash it there’s none at all. You couldn’t order the strawberry cheesecake concrete and not get the strawberry filling. The hot fudge is part of what you’re paying for when you get the concrete!! PLEASE Rita’s, we just want our hot fudge.

My favorite place!!! Nothing like a mango water ice with a little vanilla custard on top from Rita's!

Great service and they work extremely quickly!

I love the cherry and mango small Italian ice. My favorite 😍!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Gabrielle was super friendly and their ice-cream tasty!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

Rita’s custard better than Andy’s ngl

Atmosphere: 5

Food: 5

Service: 5

the italian ice here is fantastic, but i was a bit disappointed that the “family” restroom is only reserved for employees and I had to go elsewhere to use a restroom. Other than that everything was great!!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Frozen Custard

I came to Rita’s expecting an average experience, but I was blown away by the delicious chocolate custard and excellent customer service. I am allergic to nuts, and the staff Gabrielle and Lia were great at accommodating my order based on that allergy. Overall, it was fantastic and I will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Custard

Be careful they do not wear hairnets here !!! I got halfway down the road and halfway through my Italian ice and saw the longest female hair I’ve ever seen inside of my cup.They would not give me my money back, only offered to replace it!!

Food: 1

Service: 1

I grew up on Rita's in Philly. So glad when it made to the south. Sad when it closes for the season.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice with Custard, Vanilla Cone, Frozen Custard

The best ice and custard around!!

Atmosphere: 5

Food: 5

Service: 5