Sbarro

5404 New Fashion Way, Charlotte
(704) 595-3352

Recent Reviews

Sort by
Bloody Senpai

The pizza is only good when the curly hair girl makes it. When it’s the guy then undercooked and gooey. The guy will hide away in the back for the longest, you guys need a bell

Atmosphere: 2

Food: 2

Service: 2

Alex Quevedo

Stromboli was terrible.

Atmosphere: 1

Food: 1

Service: 1

thinh

The staff consistently provide friendly service.

john melton

Ordered Stromboli combo, was told the only thing I could order was the food in the case. Breadsticks, pepperoni pizza and cheese pizza. Looked like it had been sitting there since they had been open. . Didnt really look like heating lamp was working too well. Took business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Nathan Snider

Tried to order pizza. The woman behind the counter wouldn’t get off her phone long enough to serve us. We just walked away. 5pm on Thursday July 24.

Atmosphere: 1

Food: 1

Service: 1

Chris Karvetski

The girl preparing my four-year-old’s hot dog went straight from putting frozen raw meat on the grill to grabbing a bun for my son’s hot dog bun without washing your hands or changing her gloves.

Marty Nelson

We ate pizza and breadsticks. Nothing was hot. We wanted to order a whole cheese pizza to take home and the lady said she couldn't do it because her chef left. SMH! Won't be eating at this location every again!

Atmosphere: 1

Food: 2

Service: 1

Sophia Melquiades

Service is good but the pizza dough is always uncooked like I have gone there 3 times and always get uncooked dough 😭 I’m so done with ordering I always get unlucky

Food: 1

Service: 4

Recommended dishes: Not Just Pizzas Sbarro Offers Stuffed Strombolis Too, Roman Pizza, Spinach and Cheese Stromboli Combo, NY Cheese Pizza Slice

Ellis Robinson

. I eat here at least twice a week not sure why there are so many bad reviews. Everyone has always been nice to me.

FOOD IS ALWAYS GOOD TOO.

GREAT CUSTOMER SERVICE.

Marina Gavric

Very bad experience!

Atmosphere: 1

Food: 1

Service: 1

Sladjana Novakovic

Today around 3 pm very bad customer service with someone who claims to be manager Jessica, curly hair, and another girl with long black straight hair and tattoos.
Horrible personality both girls.And if they are really management I feel bad for all who has to deal with them.

Atmosphere: 1

Food: 2

Service: 1

Raquel Rompetelefonos

Terrible service I ordered two dogs today for 4.59 in bone combo the bill gave me 12.50 and they charged me $20 and more the hot dog was very small and greasy I can't believe I told the girl that the bill was wrong and she started adding up your phone! I'm not coming back here

Phillip Anjilivelil

Arrogant and rude staff who blames customers saying they should have asked for ketchup on the hot dog! Unfriendly and below average food. Ordered large size fries to receive a small box

Atmosphere: 1

Food: 1

Service: 1

Emory Barlow

I was informed that they “were not making whole pizzas today”. I ordered 7 individual slices and it cost more than the advertised price for 2 whole pizzas.

Atmosphere: 1

Food: 3

Service: 1

Kristin

The worst Sbarro I have ever been to. I normally default to Sbarro when that option is given. We went in yesterday while visiting my husband on his business trip and we should have taken the AC being out as our notion to go literally anywhere else. At first, one of the female associates is hollering at someone on the customer side of the counter repeatedly with the F word. Had it just been me that walked up I would not have been so bothered, but I sent my 4 year old down to another restaurant where his dad was standing. Then proceeded to take a good minute to even be acknowledged. The girl that took my order had a nice personality, but that was literally the ONLY thing decent about this place. The pizza was cold and looked old. It tasted bad enough my 4 year old spit it out and asked for something else. The soda machine was not working and only got told there was no carbonation when my husband went back up there to question it.

Atmosphere: 1

Food: 1

Service: 1

Loading...