Shake Shack South End

Burgers ' the best

The staff here is super friendly and helpful! They made us feel welcome and appreciated. Can't wait to go back. The fries are delicious and the burgers are yummy!

Atmosphere: 5

Food: 5

Service: 5

Grrrrreat

Atmosphere: 5

Food: 5

Service: 5

Food was great and staff were friendly and kind.

Atmosphere: 5

Food: 5

Service: 5

Number 19

Service: 1

A lesson...you win by being better not worserrrrrrrrrrrrrr shawty

Atmosphere: 5

Food: 5

Service: 5

the food was good but it ain’t no ‘$50 for 2 meals’ good

Atmosphere: 3

Food: 4

Service: 5

I've been here several times and it's a been a great experience every time. Friendly staff, quick service, the kiosks you order on are very easy to use, and it's never very crowded. I've only tried the burgers and fries so far, but both are great. The dining area has no cleanliness issues and I've never seen an excessive amount of trash or dirty tables. The only downside is it's a bit expensive for fast food, but it's worth it for me. I come over whenever I'm in the area.

Atmosphere: 5

Food: 5

Service: 5

The food was excellent. If I could have my preference I would find a way for meals to be packaged together because when carrying food out its hard to tell who has what, so that would be ideal if you could make things into a combo even if its meal 1,2,3...

Atmosphere: 5

Food: 5

Service: 4

My granddaughter picked this restuarant and location for her 9th bday. We had 21 people show up. Zacq (I hope I didn't spell that wrong), the manager and his fantastic staff made sure we were accommodated and felt welcome. They sang to my granddaughter when she got there and had a milkshake waiting on her. The restuarant was very busy during the 3 hours were were there, but you would never know it. They kept up on everything for everyone. The food came out fast, hot and delicious. Not to mention the vibe. We will definitely be back. Thank you to the entire staff.

Atmosphere: 5

Food: 5

Service: 5

I wanted to give a shoutout to Phillip. Every time I go in and he is working, I receive the best service possible. The other staff is phenomenal as well but Phillip goes above and beyond.

Atmosphere: 5

Food: 5

Service: 5

The food here was very good and we enjoyed the vegetarian options. The service was a bit slow, but everyone working there was friendly. The text messaging system said my order was ready but we had to wait another 10 minutes or so before someone actually brought it out.

It was also a bit off-putting to see DoorDashers coming in a bit disheveled. One DoorDasher came in, clearly intoxicated, coughing into the air while stumbling toward the counter. This isn’t directly this location’s fault, but it did make the atmosphere a bit uncomfortable.

Atmosphere: 4

Food: 5

Service: 4

Great food, and great service. A perfect place to just sit down,talk and eat..

Atmosphere: 5

Food: 5

Service: 5

We recently ordered catering from Shake Shack and had a great experience. The ordering process was smooth and efficient, and the customer service was excellent from start to finish. I especially want to thank General Manager Zaq Carter and the team for being so helpful and responsive throughout. Really appreciated the support, and I look forward to working with them again in the future.

Atmosphere: 5

Food: 5

Service: 5

Clean floor and tables. Kind and patient workers. Food came quickly and was hot. Solid sit down area. Burger was not heavy or greasy, very enjoyable. Fries were Fresh and well seasoned

Atmosphere: 5

Food: 5

Service: 5