Shake Shack Park Road

1605 E Woodlawn Rd, Charlotte
(980) 265-3188

Recent Reviews

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eyrz54r77zge3

Its yummy but expensive 😓😓😓😓
Staff was very friendly! Shake shack please lower your prices and I'll come more often

Atmosphere: 5

Food: 5

Service: 5

Abigail GOnzalez

Small beef burgers but if you ordered chicken you get a bigger portion, water cups if you don’t want a drink.

Atmosphere: 4

Food: 3

Service: 4

the_ mpd

$11 for a mediocre burger served by surly staff? No thanks.

Atmosphere: 2

Food: 2

Service: 1

Stephen Borman

We used the app twice in last week and they messed up the order. One time they had chicken vs burgers and second time simply missed two burgers. Haven’t had problem before and didn’t realize until already home >20 min later. Frustrating mindless servers.

Food: 1

Service: 1

Warner Smith

So good its too busy. Not a huge fan of kiosks ordering system. Still like old school systems.

Atmosphere: 4

Food: 5

Service: 5

Bradley B.

$10 in cold fries. $9 cold chicken sandwich (couldn’t even pretend to melt the cheese I added). Terrible attitudes from employees who couldn’t care less about anything. Didn’t feel comfortable taking back cold food due to the rude employees. Love Shake Shack, but won’t ever be back to this location.

Atmosphere: 1

Food: 1

Service: 1

JD Sileo

Would love to leave a review about the taste of my stuff was actually in the bag

Atmosphere: 1

Food: 1

Service: 1

Kenya Rose

I enjoy their mushroom burger here as it’s a solid, delicious option here. It’s a deep fried mushroom sandwiched between bread but it is good and flavorful.

However, I wish they offered more toppings and a variety of burgers, including an Impossible Burger and a Black Bean Burger, to give vegetarians and vegans more variety. Despite these minor complaints, the food here is always fresh and delicious.

The customer service is meh, they seem like they enjoy when you use the kiosks to order your food, rather than speak to them.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Fries

Nelson Jones

The burger was fantastic, but the fries were just okay. would go back again, but it's worth noting there appeared to be some kind of mold or growth on the ceiling vents.

Atmosphere: 3

Food: 4

Service: 5

George Ellwanger

Good tasting burgers

Atmosphere: 4

Food: 4

Service: 4

Jon Silla

A very good priced hamburger!
Best French Fries..
Lots of seating.

Atmosphere: 4

Food: 5

Service: 5

Nasire Bey

I tried the Carolina BBQ at Shake Shack and it was amazing! The flavors were bold, and the fried pickles really set it off with the perfect crunch. I also loved the spicy kick—it was just right, not overwhelming but definitely noticeable.

The ordering process was all through the touch pad, and while the food came out quickly and was exactly what I wanted, there wasn’t much in the way of customer service. Someone simply brought the food to the table.

Overall, the food itself was excellent and worth the stop if you’re craving a flavorful burger with a Carolina twist.

Atmosphere: 4

Food: 5

Service: 3

Doyle Burdette

The extremely expensive price was offset by fantastic food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Shackburger

Michael

Love the staff here. They’re great people and are always very welcoming. I very rarely have issues with my order and if I ever do they fix it immediately.

Atmosphere: 5

Food: 5

Service: 5

Alysha B Jones

This burger is on another level.There was amazing

Atmosphere: 4

Food: 5

Service: 3

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