Shake Shack Park Road
1605 E Woodlawn Rd, Charlotte
(980) 265-3188
Recent Reviews
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Its yummy but expensive 😓😓😓😓
Staff was very friendly! Shake shack please lower your prices and I'll come more often
Atmosphere: 5
Food: 5
Service: 5
Small beef burgers but if you ordered chicken you get a bigger portion, water cups if you don’t want a drink.
Atmosphere: 4
Food: 3
Service: 4
$11 for a mediocre burger served by surly staff? No thanks.
Atmosphere: 2
Food: 2
Service: 1
We used the app twice in last week and they messed up the order. One time they had chicken vs burgers and second time simply missed two burgers. Haven’t had problem before and didn’t realize until already home >20 min later. Frustrating mindless servers.
Food: 1
Service: 1
So good its too busy. Not a huge fan of kiosks ordering system. Still like old school systems.
Atmosphere: 4
Food: 5
Service: 5
$10 in cold fries. $9 cold chicken sandwich (couldn’t even pretend to melt the cheese I added). Terrible attitudes from employees who couldn’t care less about anything. Didn’t feel comfortable taking back cold food due to the rude employees. Love Shake Shack, but won’t ever be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Would love to leave a review about the taste of my stuff was actually in the bag
Atmosphere: 1
Food: 1
Service: 1
I enjoy their mushroom burger here as it’s a solid, delicious option here. It’s a deep fried mushroom sandwiched between bread but it is good and flavorful.
However, I wish they offered more toppings and a variety of burgers, including an Impossible Burger and a Black Bean Burger, to give vegetarians and vegans more variety. Despite these minor complaints, the food here is always fresh and delicious.
The customer service is meh, they seem like they enjoy when you use the kiosks to order your food, rather than speak to them.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Fries
The burger was fantastic, but the fries were just okay. would go back again, but it's worth noting there appeared to be some kind of mold or growth on the ceiling vents.
Atmosphere: 3
Food: 4
Service: 5
Good tasting burgers
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
A very good priced hamburger!
Best French Fries..
Lots of seating.
Atmosphere: 4
Food: 5
Service: 5
I tried the Carolina BBQ at Shake Shack and it was amazing! The flavors were bold, and the fried pickles really set it off with the perfect crunch. I also loved the spicy kick—it was just right, not overwhelming but definitely noticeable.
The ordering process was all through the touch pad, and while the food came out quickly and was exactly what I wanted, there wasn’t much in the way of customer service. Someone simply brought the food to the table.
Overall, the food itself was excellent and worth the stop if you’re craving a flavorful burger with a Carolina twist.
Atmosphere: 4
Food: 5
Service: 3
The extremely expensive price was offset by fantastic food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Shackburger
Love the staff here. They’re great people and are always very welcoming. I very rarely have issues with my order and if I ever do they fix it immediately.
Atmosphere: 5
Food: 5
Service: 5
This burger is on another level.There was amazing
Atmosphere: 4
Food: 5
Service: 3
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