Showmars Freedom Dr.
2601 Freedom Dr, Charlotte
(704) 393-2020
Recent Reviews
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My food was bad, looking at the picture you will see a well presented food, but deep inside was burnt onions that made the food tasteless. My friend's platter was okay and I loved the customer service.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Salads, Calabash Shrimp
Always enjoy the whole staff always nice and friendly
Atmosphere: 4
Food: 4
Service: 4
I love love love their cactus chili but this is a large...and it costs 7.50. That's a massive rip off if you ask me. I love it but I can't be wasting my money for an unfair return. Sad.
Atmosphere: 4
Food: 3
Service: 3
Every time is less meat and more onions . What the heck are you doing there
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Atmosphere: 3
Food: 1
Service: 3
No service, I went to Showmars on freedom drive in Charlotte NC on Thursday 10-24-24 about 6pm to 6:45pm1. I ordered my food by phone in advance. There were 2 lines . I went the 2nd lines from right door. When it was time for me to be served, the Hispanic lady went about doing other things as though l was not there. She play it off like some one avoiding you. I left back out of Showmars and call them to cancel my order. I told them that l just left out of store and was not served. The person that answered the phone was probably the same lady. She did not even apologize and just cancel the order. Wow. They lost a good customer, l just came to get food. This really is bad service. It really makes you just want to cook your own food instead of eating out
Atmosphere: 1
Food: 1
Service: 1
My friend and I go here for fish sandwiches on Friday. We think they make the best fish sandwiches in town.
Atmosphere: 5
Food: 5
Service: 5
My favorite Showmars! Will drive 45 minutes for my country fried steak!
Atmosphere: 5
Food: 5
Service: 5
Too high for the small amount they put on the plate. I ordered flounder, Mac and cheese, and greens for $17. I knew when I looked at the plate and after just getting off work, I was not going to be full off that small portion I received for $17. Never will I I waste money here again. Greens were blend, Mac and cheese was alright and fish was not seasoned enough. It felt like a total lost for that expense.
Atmosphere: 3
Food: 2
Service: 3
Erica and Rachel were very helpful at Showmars on freedom Drive. Can’t express enough, how they went beyond the norm regarding excellent service.
Atmosphere: 5
Food: 5
Service: 5
Hi I come to showmars on Freedom drive 4 to 5 days a week literally buying the same thing a large lemonade a kid shrimp meal and either the chicken and rice dinner that cost about $13.99 or two kids shrimp meals well tonight it's around 7:30 I came through the drive-thru because I called the order in tonight I only ordered my grandson a little hamburger meal I asked for a large cup of water because daily I get a large lemonade which is almost $3 my point is I spend at least $80 a week here 99% of the staff knows me this manager who gave me the name of Carolene she said she had to charge me a dollar and something for the large cup of water my only problem is I am a faithful customer that spends at least 80 to $90 a week here and tonight I couldn't even get a cup of water I'm a grown woman and she tells me she can only give me a kitty cup and it doesn't matter how much I spend there now tonight this particular young lady showed me some very terrible customer service yes showmars on Freedom now you guys should be ashamed if you train Carolene this way her entire staff just about knows my face matter of fact we even called one of her staff members over and I said do you know me and she was like yeah sure you come here all the time well by then I had told Carolene that I'm going to give her a bad review on Google tonight and her response was all over a cup of water and I said do you hear how you're saying all over a cup of water I've just spent the last 10 minutes going back and forth with you as a faithful customer saying do you think I can get a cup of water without you having to charge me $1.50 tonight by then she tried to force the water on me because she didn't want me to give this review of course by now I'm kinda frustrated and I don't want the water I mean I'll just drink a Lukewarm bottle of water out of my car.... Showmars on Freedom drive they really dropped the ball tonight I dare say if Mr C who's over showmars on Little Rock Road knew that this happened he wouldn't be too happy about it but obviously he is not over this ShoMars whoever is over this ShoMars they need to retrain Carolene and any other manager that would treat faithful long-standing customers in this manner all over a cup of water so tonight showmars you're getting only one star and that's because I have to give you something had I been allowed to not give any stars tonight then I wouldn't give any stars, way to go Caroline! whoever trained you I'm sure they're pretty proud of this wonderful negative review you've given them and the company! And my lack of punctuation is simply because I'm driving and speaking into the phone and a little too frustrated and to stop and add the correct punctuations but I think I'll just pull up at Cookouts and get me a cup of ice!
...a few weeks later, this precious young man named Uzi, just shines so bright with excellent customer service...he made me forget about the negative review I posted above a few weeks ago!? Thank you Uzi for knowing and recognizing your frequent customers! You are greatly appreciated!
Food: 5
Service: 1
Restaurantji Recommends
Everything was good here, I love the fact I get what I paid for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Salads
Everything Wonderful
Hot food
Fresh tea
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Greek
I really do love the diversity that is working in the Showmars restaurant. And even though they have fair representation of diversity, the customer service was extremely outstanding.
Keep up the good work...and thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Calabash Shrimp
The place was fast paced for ordering your food. Received exactly what I wanted the okra was prefect. It was So good that I ordered another to go. The table service was extremely good, anything you wanted they got it without having to wait for it. I have been several times and always been pleased with my experience.
Atmosphere: 5
Food: 5
Service: 4
Everything was great, except for the food. I ordered liver mush and it was extremely overcooked. I want order that again.
Atmosphere: 5
Food: 2
Service: 5
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