Sofie’s Steakhouse
2005 E Arbors Dr, Charlotte
(980) 207-4994
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Overall the vibe was cool, food was decent but I have a few suggestions:
TV and Audio Sync:
During football season, having the TV audio match the action is key. It's frustrating when the sound is out of sync with what's happening on screen. You should consider hiring an AV technician to properly resync all the TVs so the audio matches the video on every screen. This would greatly enhance the experience for anyone watching a game.
Table Service:
I noticed a couple of things that could make service more efficient. First, it would be helpful to have salt and pepper shakers readily available on the tables. Second, hiring helpers for the servers could significantly speed up service. They could focus on clearing tables and dishes, allowing the servers to concentrate on taking orders and attending to customers. This would help keep the dining area tidy and improve the overall flow of service during busy times. I look forward to supporting the business again soon!
Atmosphere: 3
Food: 4
Service: 3
Stopped in tonight for an old school event. The vibes were ok but the food was terrible. I ordered a ribeye with asparagus and a loaded potatoe. After waiting over an hour for both the appetizer and entree, the food came out lukewarm and bland. The bake potatoe wasn’t hot enough to even melt the butter that was on top. The steak and asparagus wasn’t well done to my liking. A meal for 2 cost $88 and it wasn’t worth $8. Very disappointed and will never return.
Atmosphere: 3
Food: 1
Service: 3
Great place. Food, sports, ambience…..perfect
Atmosphere: 5
Food: 5
Service: 5
Went fo a wedding reception and the entire staff was Amazing!!
Atmosphere: 5
Food: 5
Service: 5
you have small kids and the restaurant is hosting a private party, I would strongly suggest avoiding it. Unfortunately, this was one of the worst dining experiences we’ve ever had.
Our waitress was extremely rude and inattentive. We waited over an hour and a half for our food, and not once were we offered drink refills. When my fiancé politely mentioned that his steak was overcooked and that he couldn’t eat it, the waitress looked visibly frustrated. Instead of handling the situation with professionalism, she replied, “If you only knew what I just went through to get your baked potato.” Completely unacceptable.
My mother-in-law repeatedly asked for sour cream and was finally given some that was watery and questionable. Another steak was brought out and was just as bad as the first. Overall, the food quality was terrible.
After nearly two hours of waiting and disappointment, the manager came over. He was excellent—very understanding, kind, and professional. He comped our meal (since none of us really ate) and even provided a $100 gift card. While we appreciated his kindness, it doesn’t do us much good since we were on vacation and live five hours away.
The manager deserves credit, but the overall experience with the food and service was extremely poor.
Atmosphere: 1
Food: 1
Service: 1
👍🏽 great
Atmosphere: 5
Food: 5
Service: 5
Great comfortable place, friendly environment. Drinks are great, cigar patio is the best. The best spot to watch sporting events.
Atmosphere: 5
Food: 5
Service: 5
Nice place
Atmosphere: 5
Food: 3
Service: 3
Best burger I’ve had in a long time… steak my wife got was delicious as well. Highly recommend this place
Food: 5
Food was good but the service was slow. We were there for almost 2 hours, there were 5 adults and 2 children. There were only a couple of other diners but the service was slow, also the server did not maintain contact. We ordered for the children almost immediately and their food took quite a while. When we wanted to order for the adults though the server was difficult to find and the adults food was not served at the same time and there was quite a bit of time between deliveri g all the meals. Food was good when it finally arrived
Restaurantji Recommends
I visited today with co-workers to celebrate a retirement. The restaurant did not have any customers so we figured lunch would be fast. We were mistaken. The waitress gave us waters but didn't ask if we wanted anything else. It took 25 mins for the appetizers to come out after we waited ten minutes to order and another ten for the salads to come out after the appetizers. It might have been a day where they were understaffed but it would have been nice to be informed of that. The bangin shrimp was good but the chef salad was wilted with barely any meat and the ranch smelled weird. Wouldn't recommend for lunch.
First time here. Great service
We had a GREAT time at Sophie’s…Roya and her staff was FANTASTIC!!!!!! My birthday party was epic, everyone in attendance enjoyed themselves. The food and service was great. I will be back for sure, thanks Roya
The food was so good that I am writing my review as we wait for the check. We ordered wings, a ribeye, lamb chops, and a steak salad.
Wings 10/10 - I personally do not like wet wings, but their buffalo wings have me changing my mind!
Ribeye 10/10 my fiancé ordered and rated it.
Lamb chops 10/10 - my fiancé tried them for the first time and finally understood the hype. I LOVED how they tasted and they were well cooked.
Steak salad - as someone who doesn’t eat salad on purpose, I will from now on! This salad was soooooo good?
I’m not overhyping anything. I haven’t had anything here that made me want to write a review so fast.
The reviews speaking on service are accurate. I did come on the night of the OKC vs Pacers game, our waitress did a solid job in remembering our entire order.
First time visiting restaurant on Fathers Day. The waitress was slow and confused. We had to ask over and over for drinks we ordered from the bar and we asked for a to go plate and she never brought one to us, we had to get another waitress to assist. Our waitress was serving inside and outside, cleaning tables etc. We had to flag her down to order and again for our bill. The DJ was good but understaff….i only saw two waitresses. We were never offered dessert. First and last visit
Loading...