Waited 20 minutes in the drive thru line, only 2 cars. Go to place order and they told us they were out of every flavor slush, ordered a chicken wrap and they were out of that too? Ended up ordering 1 thing, waited 15 minutes before we drove off. The car in front of us drove off after waiting and never got their food. I leave this review so the franchise owners realize how much money you are losing.
Atmosphere: 1
Food: 1
Service: 1
Charles Sanders
The service was upbeat and professional. The food was great. It's always great.
But the grounds? Oh, my God! It problems started right at the entrance where there's a pothole big enough to destroy an axel. Seriously, it's big, jagged, and deep! Corporate really needs to take care of its customers. Shame on you!
Atmosphere: 1
Food: 5
Service: 5
Jennifer Collins
Very rude! Pushed the red button three times, told me it’d be a moment, still waiting… ????
C B
Clearly they don’t even care anymore.
Erich Shrimplin
This place is trash! My last time there I couldn't even eat there because they were out of almost everything, literally!
David Evert
My five year old ordered the chicken tenders and complained on the way home that they were too chewy. This is what we were served (see photos of completely raw chicken). 72 hours later and he’s vomiting. SMH. Completely unacceptable. Never again.
Atmosphere: 2
Food: 1
Service: 1
Cassandra Vassallo
Good thing we were at the hotel right across the street. They gave us the wrong order ! Had to go back. They did correct it right away, hope the other car returned as well as they were missing some hot dogs and fries that we didn't order !
Kid-friendliness: Kid friendly menu
Wheelchair accessibility: Yes all flat surfaces.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Sandwich, Tots
Jayden Cabrera
They yelled at me before I could even order and when I got my food they just threw it in the car
Atmosphere: 1
Food: 1
Service: 1
Sharon Edgeworth
We ordered 2 sonic cheeseburgers today. They were perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Steve Larli
Did a mobile order and it took longer than they said it would. Restaurant was not open so could not use restroom.
Dirty, unwelcoming and overall icky. Wouldn't go back.
Atmosphere: 1
Food: 2
Service: 2
Lily
This would be a 1 star review (for service) if Michelle was not at the helm, running a tight ship, albeit an understaffed one. Thankfully, the kitchen turned out good food, but I feel compelled to write this review because I have never seen a person work so hard and effectively in this industry. She made sure to come to every car around the building to communicate what was going on, all while manning the radio to take orders, bringing them out, and communicating to every car/customer the reasons for any inconvenience due to Sonic's inability to predict a surge of customers on a Friday night. I've never seen anyone handle so much, so well in this industry before. Sonic should be grateful for having someone so dedicated to customer satisfaction. I hope this person is on salary. Bravo Michelle.
Atmosphere: 5
Food: 5
Service: 5
Jordan G
Soda was not dirty, was squeaky clean. disappointed 💔
Atmosphere: 1
Food: 1
Service: 1
sergio mejia
I placed an order online which the email said will be ready in 5 minutes. I go there 20 minutes later, waited and waited ande waited on the drive thru intercom and nobody answered. The place had 3 cars and counting mine 4. So I moved forward to where you pick up the food since nodo answered the intercom. I finally got out of my car and when I was getting to the door an employee finally greeted me and asked how she may help. Told her I had an online order and my name and she said it would be on its way. Went back to the car about 5 minutes later somebody was delivering my order. One of the footlong franks was burnt and the strawberry lemonade tasted like water with strawberries. It had been years since I had visited this Sonic and now I remembered why.
Atmosphere: 3
Food: 3
Service: 1
Marissa Brown
Whoever took my order was not the greatest, but Rion took my payment and brought my food out and had incredible service! Very personable and cheerful. That’s a good staff member right there.
Waited 20 minutes in the drive thru line, only 2 cars. Go to place order and they told us they were out of every flavor slush, ordered a chicken wrap and they were out of that too? Ended up ordering 1 thing, waited 15 minutes before we drove off. The car in front of us drove off after waiting and never got their food. I leave this review so the franchise owners realize how much money you are losing.
Atmosphere: 1
Food: 1
Service: 1
The service was upbeat and professional. The food was great. It's always great.
But the grounds? Oh, my God! It problems started right at the entrance where there's a pothole big enough to destroy an axel. Seriously, it's big, jagged, and deep! Corporate really needs to take care of its customers. Shame on you!
Atmosphere: 1
Food: 5
Service: 5
Very rude! Pushed the red button three times, told me it’d be a moment, still waiting… ????
Clearly they don’t even care anymore.
This place is trash! My last time there I couldn't even eat there because they were out of almost everything, literally!
My five year old ordered the chicken tenders and complained on the way home that they were too chewy. This is what we were served (see photos of completely raw chicken). 72 hours later and he’s vomiting. SMH. Completely unacceptable. Never again.
Atmosphere: 2
Food: 1
Service: 1
Good thing we were at the hotel right across the street. They gave us the wrong order ! Had to go back. They did correct it right away, hope the other car returned as well as they were missing some hot dogs and fries that we didn't order !
Kid-friendliness: Kid friendly menu
Wheelchair accessibility: Yes all flat surfaces.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Hot Dog, Mozzarella Sticks, Sandwich, Tots
They yelled at me before I could even order and when I got my food they just threw it in the car
Atmosphere: 1
Food: 1
Service: 1
We ordered 2 sonic cheeseburgers today.
They were perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Did a mobile order and it took longer than they said it would. Restaurant was not open so could not use restroom.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Dirty, unwelcoming and overall icky. Wouldn't go back.
Atmosphere: 1
Food: 2
Service: 2
This would be a 1 star review (for service) if Michelle was not at the helm, running a tight ship, albeit an understaffed one. Thankfully, the kitchen turned out good food, but I feel compelled to write this review because I have never seen a person work so hard and effectively in this industry. She made sure to come to every car around the building to communicate what was going on, all while manning the radio to take orders, bringing them out, and communicating to every car/customer the reasons for any inconvenience due to Sonic's inability to predict a surge of customers on a Friday night. I've never seen anyone handle so much, so well in this industry before. Sonic should be grateful for having someone so dedicated to customer satisfaction. I hope this person is on salary. Bravo Michelle.
Atmosphere: 5
Food: 5
Service: 5
Soda was not dirty, was squeaky clean. disappointed 💔
Atmosphere: 1
Food: 1
Service: 1
I placed an order online which the email said will be ready in 5 minutes. I go there 20 minutes later, waited and waited ande waited on the drive thru intercom and nobody answered. The place had 3 cars and counting mine 4. So I moved forward to where you pick up the food since nodo answered the intercom. I finally got out of my car and when I was getting to the door an employee finally greeted me and asked how she may help. Told her I had an online order and my name and she said it would be on its way. Went back to the car about 5 minutes later somebody was delivering my order. One of the footlong franks was burnt and the strawberry lemonade tasted like water with strawberries. It had been years since I had visited this Sonic and now I remembered why.
Atmosphere: 3
Food: 3
Service: 1
Whoever took my order was not the greatest, but Rion took my payment and brought my food out and had incredible service! Very personable and cheerful. That’s a good staff member right there.
Atmosphere: 4
Food: 4
Service: 5
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